3 Chome-24-1 Maejima, Naha City, Okinawa Prefecture, 900-0016, JapanSee Hotel Details
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1 night
Guest Reviews
8.0/10
Very Good
124 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities7.4
Service8.3
Cleanliness7.8
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All reviews(124)
Positive reviews(115)
Reviews with photos/video(29)
Great location(28)
Convenient location(23)
Awesome stay(19)
Clean and tidy(18)
Great value for money(11)
Easy to get around(8)
Friendly front desk staff(3)
Negative reviews(9)
Dr Holidays
Double Room Non-Smoking
Stayed in May 2025
Couple
10 review
10/10
Outstanding
Posted on Jun 24, 2025
Nice clean - ez acces - nice breakfast
Near main pier to aka & zamami ialand
Response from Property: Thank you very much for staying at Smile Hotel Okinawa Naha. We look forward to welcoming you again.
Randal Oliver
Double Room Smoking
Stayed in Mar 2025
Solo traveler
56 review
3.0/10
Posted on Apr 7, 2025
It was a smoking room and it smelled so bad. They would not change it to no smoking.
Response from Property: Thank you very much for staying at Smile Hotel Okinawa Naha. We sincerely look forward to your next visit.
Thank you for staying with us.
As you made a reservation for a smoking room, we will assign you to a smoking room.
We can transfer you to a non-smoking room on the day if one is available, but we were fully booked during your stay, so we apologize for not being able to assign you one.
We hope you will reserve a non-smoking room from next time.
We look forward to seeing you again.
Bobopolly
Double Room Non-Smoking
Stayed in Jun 2025
Couple
5 review
2.0/10
Posted on Jul 21, 2025
This is a hotel without any human touch. Because the No. 10 typhoon signal did not arrive, it could not be cancelled. The full amount must be charged. I will not choose this hotel again.
Guest User
Double Room Non-Smoking
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 3, 2025
Good location and walkable distance to 國際通。Parking is just 1000yen per night and it is not far from the hotel, will definitely choose Smile Hotel again when I go Okinawa next time. 
BIGKROHA
Twin Room Non-Smoking
Stayed in Jul 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Aug 21, 2025
This hotel is very close to ferry station and it was convenient to us
Guest User
Double Room Non-Smoking
Stayed in Apr 2025
Couple
5 review
7.0/10
Posted on May 5, 2025
The location, room, and breakfast were average, but the price was reasonable. No drinking water or water dispenser was provided.
Hay Mar Thae Su
Double Room Smoking
Stayed in Apr 2025
Couple
3 review
7.0/10
Posted on May 11, 2025
The location is not bad, but the smells of cigarettes are terrible in the room.
Tony6677
Single Room Non smoking
Stayed in Jun 2024
Traveling with friends
219 review
7.7/10
Good
Posted on Jul 28, 2024
Anyway the hotel is convenient for me to go the center of the city ,because of tai feng,staff is so nice to help me。The hotel is old,facilities are not very good
Stanislav
Double Room Non-Smoking
Stayed in Aug 2024
Other
7 review
5.0/10
Posted on Sep 23, 2024
It was accident booking due to ferry cancelation.
It was tolerable for current circumstances. Location was super close to the ferry terminal. But I'm not sure that you need to book it as a part of the vacation. Not more than 1 night.
David
Double Room Non-Smoking
Stayed in Mar 2025
Solo traveler
3 review
9.0/10
Great
Posted on Jun 17, 2025
Good for the price. Location is convenient.
Response from Property: Thank you very much for staying at Smile Hotel Okinawa Naha. We look forward to welcoming you again.
Guest User
Double Room Non-Smoking
Stayed in Apr 2024
Couple
1 review
10/10
Outstanding
Posted on May 7, 2024
We really enjoyed our stayed in Smile hotel . The hotel is very clean and the location is very convenient in everything. We love to come back again next time. Thank you 🙏
Leshui He
Connecting Rooms
Stayed in Mar 2024
Family
2 review
7.0/10
Posted on May 1, 2024
Booked non-smoking room, but was assigned two connected smoking rooms. The smoking smell was strong enough to wake me up at night. Make sure to check if the room you are assigned is what you booked.
Ravi Kumar
Double Room Non-Smoking
Stayed in Mar 2024
Couple
10 review
9.5/10
Amazing
Posted on Apr 26, 2024
The hotel staff was very helpful in helping us book our ferry tickets and providing guidance about local attractions. Room was small but nice and clean. Great check-in experience. While leaving we were asked if we needed help for taxi etc. which was nice. There is a breakfast area on the second floor where one can also use for sitting down and having a meal. A microwave is provided here. Would stay again if back. A great value for money. Located within walking distance to International Street.
Tjun Kit Wan
Twin Room Smoking
Stayed in Jan 2024
Family
1 review
8.0/10
Very Good
Posted on Feb 20, 2024
Nice hotel and centrally located on walking distance from the main shopping street from Naha.
There are parking facilities in a nearby underground parkinggarage which costs 1000 JPY per day.
There is a strong smell of smoke, so do not book the smoking room if you do not like the smoking smell.