1 Chome-18-3 Izumizaki, Naha City, Okinawa Prefecture, 900-0021, JapanView Hotel Details
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Santiago Guesthouse Naha Guest Reviews
4/5
Very Good
24 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.0
Cleanliness4.1
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All reviews(24)
Positive reviews(14)
Reviews with photos/video(4)
Negative reviews(2)
Anonymous User
Mixed Gender 4th Floor Stairs Only [for Reservations For 2 People] [Dormitory] [Non-Smoking]
Stayed in Mar 2024
Solo travelers
17 review
3.2/5
Posted on Apr 9, 2024
Not as perfect as it looks, the staff is a bit cold, the dorm can have 22 people in one room, the quilt was not that clean, and better not sleep near the aircon , it's on all night, cold and noisy. Overall pretty good though, the common space is nice with big screen and kitchen, the upper bulk is spacious, and it's near the main bus station
Tezpez
Mixed Gender 4th Floor Stairs Only [for Reservations For 2 People] [Dormitory] [Non-Smoking]
Stayed in Aug 2024
Couples
4 review
3.5/5
Posted on Oct 10, 2024
They offers a budget-friendly stay at under $12 USD per night per person. The beds are a bit tight; as a girl, I found it cool enough to sleep comfortably, but my boyfriend found it too hot, so we couldn’t share a bed. The rooms are mixed dorms and get very smelly each night, though the inside of the cabin beds is okay. Apart from a locker, you only have the space of your cabin bed, and no towels are provided.
The bathroom is shared with others on the same floor and tends to get messy in the evening, although I noticed it being cleaned every morning. Unfortunately, the bins are always full, which is gross, and there’s hair everywhere. The lobby on my floor was cluttered with luggage and felt damp because it’s connected to the bathroom.
I booked this place because it looked good in the photos, but the reality was a bit different. The common area on the ground floor is kind of cute but also a little dirty. The photos make it look much better than it is, but given the low price, I can’t complain too much.
Please note that it’s a walk-up, so if you want to avoid stairs, you might need to pay more.
Jürgan
Bed in Mixed Dormitory Room 4F
Stayed in Nov 2022
Solo travelers
76 review
5.0/5
Outstanding
Posted on Dec 30, 2022
I was late but they kindly left the keys at the door for me. The rooms are implicit and comfortable in capsule style. Would really recommend for easy stay.
SAS971
Bed in Mixed Dormitory Room 3F
Stayed in Feb 2022
Travel with friends
46 review
4.5/5
Great
Posted on Apr 8, 2022
A regular spot for me in Naha.
Great location. Great staff. Great place. You have a real kitchen that you can use.
Common space has a warm feeling.
Check-in can be a bit of a struggle. But it's because i don't speak Japanese. Still they can speak English. Anyway, all good in the end
Anonymous User
Mixed Gender 4th Floor Stairs Only [for Reservations For 2 People] [Dormitory] [Non-Smoking]
Stayed in May 2024
Family
3 review
4.7/5
Amazing
Posted on Jun 27, 2024
Although we arrived late at night, we were relieved to hear that they would accommodate late check-in!
The facilities were also much larger and cleaner than we had imagined, which was great.
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YUMA
Mixed Gender 4th Floor Stairs Only [for Reservations For 2 People] [Dormitory] [Non-Smoking]
Stayed in Apr 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Jun 3, 2024
It was very good including the price!
The bathroom is shared and a little dirty, but it's cheap so that's to be expected.
There are a lot of foreigners so if you are bothered by the noise around you, it's a good idea to sleep with noise cancelling earphones.
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NIVANS
Bed in Mixed Dormitory Room 3F
Stayed in Oct 2023
Solo travelers
7 review
4.7/5
Amazing
Posted on Nov 6, 2023
Cleanliness, service, and location are all in place; but it is inevitable that different habits of mixed accommodation will appear in youth hostels. If you are very particular about the privacy of your accommodation, single-occupancy suites will be the main option.
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Guest User
Bed in Mixed Dormitory Room 4F
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 18, 2023
The front desk staff is friendly and helpful, the facilities are complete, and the guests are very obedient to the hotel rules. The accommodation is cheap and very close to the Kencho-mae Station and Kokusai-dori, only about seven minutes' walk. Very satisfied.
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brad444
Bed in Mixed Dormitory Room 4F
Stayed in Jun 2023
Solo travelers
1 review
2.5/5
Posted on Jul 9, 2023
The location is good, close to the Yui Rail and bus terminal, within walking distance of Kokusai Street, and there is a convenience store nearby.
The staff who were there during the day were also very nice.
There are many travelers from overseas (Europe, America, Asia) and the kitchen and living room on the 1st floor are occupied until late at night, so I thought I could easily rent the kitchen for breakfast and dinner, but I gave up.
Also, since there is no place to store large carrying cases, they are piled up in front of the lockers on the floor, giving the impression that they are always a mess.
The water pressure in the bathroom is only a trickle, so I have to use the shower room to wash my face in the morning, but it gets very crowded because everyone is thinking about the same thing.
There were no slippers for indoor use, so drunk people would wander around to bed in toilet slippers, which was unsanitary.
Take a shower and go to bed. This is not a problem if you only stay for one night, but I do not recommend staying for consecutive nights.
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Yaren
Bed in Mixed Dormitory Room 2F
Stayed in Jul 2022
Travel with friends
1 review
4.5/5
Great
Posted on Sep 3, 2022
It was very comfortable and I was able to interact with various people. I was very satisfied with the high degree of fulfillment of cooking utensils, etc. without any hassle.
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しのぶ
Mixed Gender 4th Floor Stairs Only [for Reservations For 2 People] [Dormitory] [Non-Smoking]
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 21, 2024
It was good.
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Guest User
Bed in Mixed Dormitory Room 2F
Stayed in Dec 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2023
Friendly staff at the counter, comfortable environment in the public area, suitable for those who want to start their own business
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Guest User
Bed in Mixed Dormitory Room 3F
Stayed in Nov 2022
Travel with friends
1 review
4.7/5
Amazing
Posted on Dec 29, 2022
The hotel is in a good location and the room is clean
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Yudiwel
Mixed Gender 4th Floor Stairs Only [for Reservations For 2 People] [Dormitory] [Non-Smoking]