ESTINATE HOTEL NAHA

ESTINATE HOTEL NAHA Reviews

ESTINATE HOTEL NAHA

2 Chome-3-11 Matsuyama, Naha City, Okinawa Prefecture, 900-0032, JapanSee Hotel Details
ESTINATE HOTEL NAHA
ESTINATE HOTEL NAHAESTINATE HOTEL NAHAESTINATE HOTEL NAHA
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1 night

Guest Reviews

9.0/10
Great
100 review
Verified reviews
Location9.1
Amenities8.7
Service9.2
Cleanliness9.1
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All reviews(100)
Positive reviews(97)
Reviews with photos/video(26)
Awesome stay(27)
Friendly host(27)
Delicious breakfast(20)
Clean and tidy(18)
Easy to get around(7)
Near shopping area(6)
Great value for money(4)
Convenient for shopping(4)
Negative reviews(3)
Henry Sun KF
Okinawan Modern Double Room
Stayed in Jan 2025
Family
4 review
8.0/10
Very Good
Posted on Feb 22, 2025
Facilities are perfect and new. The room is tidy and clean. But the room is extraordinarily small even for a couple carrying two luggages without children. Space is not enough for both luggage to open. A window is available but blocked. Slightly sunshine is infiltrated. Price for this room is not quite reasonable. Restaurant is good and comfortable.
Response from Property: Thank you very much for using our hotel. Many of the rooms are compact due to the structure of the building, but we do have rooms with king-size beds and twin rooms with theaters, so please consider a different room next time. For safety reasons, the windows in the guest rooms cannot be opened, so we appreciate your understanding. We are also glad that you enjoyed the food in our restaurant. Thank you for your valuable feedback. ESTINATE HOTEL
Debbie Swee Ling
Okinawan Modern Double Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 26, 2025
Great location & nearby Miebashi monorail station. Very friendly staffs. Free 1 hour happy hour drinks for all hotel guests from 5pm. Room slightly small, need to climb up a 40cm step into prefab shower & restroom. All rooms has a window facing a concrete wall of other building.
Response from Property: この度は当ホテルをご利用いただき誠にありがとうございます。 ご記載いただきました通り、立地については自信があります! 公共交通機関も近くにございますので移動もしやすいですし、国際通りも徒歩圏内で行けるので観光に最適なホテルだと思います。 お部屋の狭さにつきましてはご不便をおかけいたしました。 建物の構造上コンパクトなお部屋が多いですが、中にはゆっくり寛げる広いお部屋もご用意がございますので次回ご利用の際は見て見てください。 1時間のフリービールは毎日開催しております。 是非またお越しください。 スタッフ一同心よりお待ちしております。 ESTINATE HOTEL
Bobby Mou
Okinawan Modern Double Room
Stayed in Apr 2025
Other
1 review
8.0/10
Very Good
Posted on May 12, 2025
For future guests seeking more spacious accommodations, i recommend to pay a little more to opt for their more spacious rooms. To further elevate the initial guest experience, streamlining the parking process upon arrival presents a valuable opportunity. Allowing guests the convenience of parking before completing check-in could create a smoother and more relaxed start to their stay. Regarding the check-in procedure, while we understand the need for verification, clarifying the purpose of the credit card request at the front desk or exploring alternative methods could further contribute to a more pleasant check in experience.
Response from Property: Thank you so much for staying with us. As you said our parking system is little complicated, we are trying the best to use it the guests smoothly. Ans it will be keeping on it to be better. For check-in procedure, Yes, that's right. The purpose to register the credit card information is to give more comfortable stay to use our mobile service. Let us apologize about the information we gave you when you check-in was not enough. Anyway, your review is really appreciated for us to aim better service. We eagerly look forward to welcoming you back in the future. ESTINATE HOTEL
Han Yi
Okinawan Modern Double Room
Stayed in Mar 2025
Couple
5 review
9.5/10
Amazing
Posted on May 1, 2025
Tetsu served us and ensure we had the best stay. The amenities was great but had to pay for the washing machine and dryer. Good location!
Response from Property: Thank you for choosing our hotel. We are glad to hear that you had a pleasant stay during your stay. We are glad you commented on our staff. We have found that we have the best staff around. We are glad to hear that you liked our amenities and location. Please come back to ESTINATE HOTEL when you are in Okinawa. The entire staff looks forward to serving you. Thank you very much for your time. ESTINATE HOTEL
Huijingy
Okinawan Modern Double Room
Stayed in Apr 2025
Traveling with friends
11 review
9.5/10
Amazing
Posted on Jun 3, 2025
great place and great price! the place is clean and staff are friendly and helpful.
Response from Property: Thank you very much for choosing our hotel. Our hotel is within walking distance of the monorail station, bus stop, and ferry terminal, so we recommend it to those who want to enjoy sightseeing in Okinawa without a car. We are very happy to receive compliments not only on our location but also on our staff. We hope you will visit ESTINATE HOTEL again when you come back to Okinawa. All of us at ESTINATE HOTEL look forward to serving you again! Thank you for taking time out of your busy schedule to write us. ESTINATE HOTEL
mashedpotato13
Okinawan Modern Double Room
Stayed in Feb 2025
Couple
6 review
7.5/10
Posted on Mar 22, 2025
Good location and well equipped hotel. Room is a little small for a couple, but functional enough for a night stay. Like that the toilet and shower were in separate rooms, though the step up into these areas may be challenging for people with disabilities. Love that they provided pyjamas :)
Response from Property: Thank you so much for staying with us. It's honor that you mentioned our service. As you mentioned, our Okinawan modern double room 's toilet and shower room separated. Some of guests might feel quite small, that's why we have some communal space for staying guests like lounge at 1st floor and working space, of course our terrace is good for this season. Our entire building has some step, so if the guests worry about staying, please feel free to ask us in advance. Thank you again for your review. We look forward to seeing you in the near future. ESTINATE HOTEL
Guest User
Ryukyu Modern Loft Room
Stayed in Oct 2024
Family
2 review
10/10
Outstanding
Posted on Nov 18, 2024
Everything is perfect.Great room with everything you need.Friendly and helpful staff.Highly recommend!
Response from Property: Thank you for choosing our hotel.We are glad to hear that you had a pleasant stay during your stay.We are glad that you strongly recommended us!Please come back to ESTINATE when you are in Okinawa again.Our entire staff is looking forward to seeing you.Thank you very much for your time.ESTINATE HOTEL
Lewis
Okinawan Modern King Room
Stayed in May 2024
Couple
19 review
10/10
Outstanding
Posted on Jul 6, 2024
Highly recommended - location, room, service, breakfast all really good. Would stay here again if visiting Okinawa in future.
Response from Property: Thank you for choosing our hotel.We are glad to hear that you had a pleasant stay with us during your stay.We are located in a convenient place for sightseeing,Please come back again.Thank you for taking time out of your busy schedule to write us.ESTINATE HOTEL
Steve Takehiko
Standard Single Room
Stayed in Dec 2023
Solo traveler
178 review
8.0/10
Very Good
Posted on Jan 24, 2024
Overall is very good…lucky I caught that bed bug before I deep sleep…
Response from Property: Thank you for choosing our hotel. We are very sorry to hear that you caught an insect during your stay, and we apologize for any discomfort this may have caused you.We hope you will come back again.Thank you for taking the time to write to us.ESTINATE HOTEL
TimNL
Standard Single Room
Stayed in Apr 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 5, 2024
I (solo traveller) have really enjoyed my stay at Estinate Hotel. Its perfectly located (close to Miebashi Station & Naha city centre). The room was perfect and very clean. The hotel itself has a lovely lounge & terrace where you can enjoy the amazing breakfast in the morning and enjoy the free draft beers late afternoon. The best part of this hotel is the staff, who are welcoming, friendly and helpful! I hope to come back one day to Okinawa and if I do, I will definitely come back to this hotel!
Response from Property: Thank you for choosing our hotel. We are glad to hear that you had a pleasant stay with us during your stay. We are honored to hear your compliments about our staff. We are glad you liked our restaurant and free beer. Please come back to ESTINATE HOTEL when you are in Okinawa again. All of us at ESTINATE HOTEL look forward to welcoming you again. ESTINATE HOTEL
Robkitti
Okinawan Modern Double Room
Stayed in May 2024
Traveling with friends
6 review
9.5/10
Amazing
Posted on Jun 25, 2024
Overall is really great especially the price is reasonable.
Response from Property: Thank you for choosing our hotel.We are pleased that you found our cosmopolitan atmosphere to be very comfortable.We look forward to welcoming you again!Thank you very much for your time.ESTINATE HOTEL
Noccy Squid
Okinawan Modern King Room
Stayed in Nov 2023
Solo traveler
16 review
10/10
Outstanding
Posted on Jan 1, 2024
This boutique hotel has a lot of character! A cute Mexican restaurant/bar is embedded in the reception area which provides a nice opportunity to mingle with other travelers. There are lots of cute design details and pops of color in the room which made it special compared to a standard hotel. Reception staff very friendly, breakfast was filling and tasty. Would definitely recommend for a stay in Naha, close to the main areas and super close to the ferry terminal too (500 m approx).
Response from Property: Thank you for choosing our hotel.We hope you had a pleasant stay with us during your stay.We are glad you liked our rooms and restaurant!As you mentioned, we are confident in the good location of our hotel.It is only a 10-minute walk to Kokusai-dori Avenue, a short distance to the bus stop and ferry terminal, and a 15-minute cab ride to the airport.We think it is a good location for sightseeing,If you have a chance to visit Okinawa again, please come again. Our staff looks forward to seeing you again.Thank you very much for taking the time in your busy schedule to write this message.ESTINATE HOTEL
Guest User
Standard Single Room
Stayed in Nov 2023
Solo traveler
2 review
8.0/10
Very Good
Posted on Dec 21, 2023
Nice hotel in a good location. They don’t provide water but free beer for an hour. However, I would recommend staying clear of that offer. I tried it and the experience was not good. The waitress gave me a food menu with it in such a manner that I felt compelled to ask if I was required to order anything. She denied but when I said I wasn’t hungry, I saw her pulling a face when she walked away. Felt like a scam. I never went there again and overall, it really made me feel uncomfortable there. So, the hotel is good but the restaurant might not be the best experience.
Response from Property: Thank you for choosing our hotel. We are very sorry that we made you feel uncomfortable even though you came to our free beer, which is available only for our guests. We would like to serve you again with all the staff's awareness together again, and we hope to see you again if you would like. Thank you for your valuable feedback. We look forward to seeing you again. Have a happy New Year! ESTINATE HOTEL
Guest User
Okinawan Modern Double Room
Stayed in May 2024
Couple
2 review
10/10
Outstanding
Posted on Jun 22, 2024
Very good
Response from Property: Thank you for choosing our hotel.We are glad to hear your good comments.Summer is in full swing in Okinawa, and the days are getting hotter every day, how are you doing?Please take care of yourself.We look forward to welcoming you again!Thank you very much for your time.ESTINATE HOTEL
Kattie K
Standard Double Room
Stayed in May 2025
Family
19 review
10/10
Outstanding
Posted on Jul 3, 2025
The hotel has a good location relative to the port, there are many cafes and restaurants nearby, two mini markets and one supermarket in the courtyards, opposite a cafe with unlimited. The amenities in the hotel are pleasing: on the 4th floor there is a washing machine, on the 10th floor there is a coworking and a microwave with a kettle. You can also request all the necessary items in the room, including an iron and curling iron, dishes and a phone charger. Breakfasts to choose from are good and tasty, special love mango fresh.
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Response from Property: Thank you so much for staying with us. We are truly honored that you highlighted our service. As you mentioned, our location is very convenient to reach any tourist spot, local super market and some local restaurants. We believe our breakfast is a key highlight of our guests' experience! We hope it enhanced your stay. We eagerly look forward to welcoming you back in the future. ESTINATE HOTEL