Guest User
April 16, 2025
The Reception staff named Bharghavi has no politeness in talking with a guest, so much attitude even being in the hospitality industry. We booked a super package, where in we had deals wherein they will provide us with upto 2 hrs late checkout, provided to rooms availability, on requesting for late checkout, she completely denied saying we’re soldout, and if you want to extend please pay extra . On that note she was having extra rooms, but when we requested that we already have paid for super package which includes multiple deals , she and her manager completely denied. Just because this place was in middle of the city, we booked it , otherwise there’s nothing good to write about this place. Worst expe in terms of hospitality. Not recommended. I have all the proofs, still they were not kind enough to give us an extension of 2 hrs as well. Worst is the only feedback