Staybridge Suites Myrtle Beach - West

The accommodation offers hearty breakfast options, spacious rooms with in-suite kitchen, friendly staff, and convenient location near the airport and Myrtle Beach. However, some guests mentioned the bathrooms could be larger.

NEVER have I ever been so disappointed in an IHG property. This is really disgusting and disgraceful. The interior lighting is one of the first things I notice when I walk into a hotel. The lighting begins to tell a story and I can tell you every low lit hotel I’ve ever visited I was ready to leave be as it felt dirty. This is no exception. The crevices of the floors and corners of the walls were unkept and caked with dirty. Going into the room initially the walls, doors, wall art were splattered with what could be blood, food, heck I don’t know poo. My very first mission was to order rush delivery of “groceries” which really consisted of cleaning supplies wiped down and disinfected the whole dang room. I did this because I requested a cleaning towel and solution from the housekeepers who flat out told me know and I asked for them to come take a look at the room and the request was denied. Later the tub wouldn’t stop running and the door practically locked us in. The room phone did not work even when plugged into the wall. So for a moment we felt trapped. This hotel attracted a wide variety of people and it felt good to be around a diverse group of people. The reception staff was kind but it would’ve been nice for them to check IDs when reissuing keys or at minimum ask the name of the guest. While I am not running or hiding from anyone I think about those who are fleeing domestic violence situations and can be compromised without proper checks and balances. I won’t say this was a terrible experience but it ranks fairly high.

Cancelled the reservation with no notice