Ocean Reef Resort

The newly renovated Grand Ballroom at Ocean Reef Resort is absolutely beautiful! We recently hosted an event there, and the space exceeded every expectation. The updated design is elegant and modern while still keeping that coastal charm, making it perfect for weddings, corporate events, or family celebrations. The layout is spacious and versatile, with plenty of room for dining, dancing, and entertainment. The updated lighting and décor added such a fresh, sophisticated feel, and the staff made the entire planning process seamless from start to finish. Our guests were blown away by how gorgeous the space looked and how smoothly everything ran. If you’re looking for the perfect venue in Myrtle Beach, the Ocean Reef’s Grand Ballroom is a dream setting. Highly recommend!

Day 2 and visit is amazing. Front desk staff are amazing (personal and friendly and helpful). Other guests are also polite and cordial. Banana boat food was good last night. Location is in close proximity to all stores and shops.

By previous other reviews, you can tell I'm a frequent visitor here. I've been staying here for at least 7 years now. The hotel just made major renovations in the millions of dollars. While it did improve the overall ebb and flow of the place. I was very discouraged by the mattresses they chose in the various rooms. They are very thin and are worse than a camper mattress. I mean I am not the heaviest person in the world and they gave me zero support. Also in some of the deluxe King rooms. Oceanfront they put the sofa right in front of the air conditioning unit. This left no air flow whatsoever. They did away with most of the refrigerators that had ice makers. I know there's an ice maker out in the hall, but it was nice to have your own ice in your rooms. The couch was comfortable but the bed was not. Overall cleanliness was above average which has always been a strong suit of this hotel. Food down in the breakfast buffet seemed a little off this time. They did not refresh the fruit in a timely manner when it got busy. The main egg chef who does the omelettes did very well. Maggie, as always was top notch. Hot tubs are still leaking very frequently. Thank God. I met a guy named Dominic who is on the maintenance squad that kept filling them up for me at night. Had he not been there it would have been a very bad experience. I think they ought to have a schedule to make sure the hot tubs are full everyday like at 3:00 p.m. 6:00 p.m. and 8:00 pm. I felt like they closed the slide a little early during the day. It was usually only open from about 10:00 a.m. 4:00 p.m. I think with the amount of staff they had here in August they could have left it open at least till 7:30 p.m. They also cut off the water buckets and lazy River a couple of times right at 9:00 when the pool stays open till 11:00 p.m. I felt like that was a little early to be cutting off the lazy river. It's one of the attractions that gives people something to do at night. Grill staff seem very accommodating. Food was not as good as in the past though. I think they have different grill cooks and its food was not as appetizing as usual. I mean you pay a lot of money for this food and they've gave me very little chips in my platters and seem to be a little short-handed on the fries. This is the first time I remember having food not as good out of the cafe. Even breakfast did not seem as good as it used to be. Overall the guests were pretty laid-back and friendly. This wasn't the case in May. When I visited. I purposely came here between Tuesday and Friday during the week. It seems like the weekends at this place get a little crazy with bad clientele. However, during the week, mostly families and older golfers are having a good time enjoying vacation. I was happy not to smell the pot on the balcony this time. In previous times it was everywhere in May. Overall, quiet hours were in place from 10:00 p.m. to 9:00 a.m. and most of the guests honored this Quite time. In May it was not honored at a

ROACHES! Found loads of problems with the room, told the front desk early in the morning, by 8pm same day it still was not taken care of. Was given stained dirty linens for the pullout sofa sleeper. Found a roach called immediately they sent maintenance and he said well I guess we will spray tomorrow. (!!!!!) found another one 30 min later, ran to the front desk and they FINALLY moved us to a different room. Don’t spend your money here unless you want to spend an arm and a leg for the few “updated” rooms that they do have.

I was a little skeptical when we booked our room. As most know pictures don't always show the truth. When we arrived we was greeted immediately by Stacey. Stacey was very friendly and explained the resort in detail. At first sight I knew this was the place for us. There was so much for the littles to keep busy. The breakfast that was available for purchase was for sure worth the money. Friendly staff there as well. The banana boat lounge was over the top. The absolute best drinks. We had booked an upgraded room. It was PERFECT. One downfall of the room is the balcony is a little small. We had ocean view in the North tower. GREAT room. Bed was comfortable. Pool towels were some of the best I have ever used. I would HIGHLY recommend this resort. Especially if you have littles. We had a 7 year, 2 year old and two 1 year old. Our family had 2 rooms total.

This resort has an excellent and attentive staff- specifically Wes! When I lost a part of my key fob in the bushes, he took time from his own break to help me locate what I needed.