Novotel Mumbai Juhu Beach

Novotel Mumbai Juhu Beach Reviews

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Mumbai, Maharashtra, 400049, IndiaView Hotel Details
Novotel Mumbai Juhu Beach
Novotel Mumbai Juhu BeachNovotel Mumbai Juhu BeachNovotel Mumbai Juhu Beach
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1 night

Novotel Mumbai Juhu Beach Guest Reviews

3.9/5
Good
49 review
Verified reviews
Location4.1
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(49)
Positive reviews(40)
Reviews with photos/video(8)
Great location(13)
Awesome stay(8)
Awesome rooms(8)
Friendly staff(6)
Perfect for business trips(4)
Nice sea view(3)
Delicious breakfast(3)
Negative reviews(9)
Jai461
Superior Twin Room with City View Non smoking
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Amazing hotel…beautiful decor and well maintained rooms. Staff were all friendly and very helpful. Very happy with my stay and will consider to re book. Thank you
Guest User
Superior Twin Room with City View Non smoking
Stayed in Dec 2024
Family
1 review
3.7/5
Posted on Feb 11, 2025
Hotel was good, had an issue with a leaking shower, was just annoyed that I had to complain 3 times before the room was changed as we were only there for 2 nights. overall breakfast was decent and the location was really good
Guest User
Superior King Room with City View Non smoking
Stayed in Jun 2024
Solo travelers
16 review
4.0/5
Very Good
Posted on Aug 12, 2024
If it’s your first time in India and it’s also rainy season, I don’t recommend staying here. The beach had a lot of trash I guess due to the weather, so the view wasn’t very nice. The bed was clean, but the floor had many stains and wasn’t super clean. The bathroom was fine, but the glass hadn’t been cleaned since I could see handprints on it from previous guests. The staff was very nice though.
Noushie
Superior King Room with City View Non smoking
Stayed in Nov 2024
Family
17 review
5.0/5
Outstanding
Posted on Feb 19, 2025
The hospitality here is always family like. The location is spot on & helps you travel around ease. The reception could be fast moving & more efficient.
idjn
Superior King Room with Ocean View Non smoking
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Very Good
Sinha
Superior King Room with City View Non smoking
Stayed in Jun 2024
Family
13 review
1.5/5
Posted on Jul 20, 2024
This is a shame in the name of NOVOTEL. They don’t even change linens . Bathroom amenities such as shampoo / body wash are not refilled . Breakfast is a terrible experience. Not staying here ever after.
なつは
Superior King Room with City View Non smoking
Stayed in Jun 2024
Business travelers
6 review
1.0/5
Posted on Jul 14, 2024
This hotel is the Indian Standard. I don't like the services which ready uppon being requested as this hotel's restaurant does. The breakfast is just Indian which is too much of smell. If you don't like Indian food, you don't have anything to est. The room is so dirty and ols. Accor should reconsider this branch. I asked for the paid laundry service, the staff deliver it to the wrong room wrong floor!? Somewhat Indian people just say what they want to say - not as the people want to talk with. ;(
anil
Superior King Room with City View Non smoking
Stayed in Mar 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on May 2, 2024
Good hotel, located in Juhu and many restaurants near by, staff are very friendly and helpful, room size is good and clean
Response from Property: Dear Sir / Maam,Namaste from Novotel Mumbai Juhu Beach.It is a pleasure to receive such a delightful rating. We appreciate your encouragement towards our team and look forward to seeing you soon. Warm Regards, Vishal GuptaGeneral ManagerNovotel Mumbai Juhu Beach
DatAfricanAsianKid!
Superior King Room with City View Non smoking
Stayed in Aug 2023
Couples
7 review
2.2/5
Posted on Sep 8, 2023
The water from the shower area travels all over the bathroom. Must place a towel to prevent the water from flowing area. The walls are paper thin, you could constantly hear the elevator jingles and neighbouring guests during active hours and after hours. Food was way too expensive compared to other places. So we didn’t even try it. However the bedroom area was acceptable.
Response from Property: Dear Sir / Maam,Namaste from Novotel Mumbai Juhu Beach.Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience was not as per expectation. Our team would like to connect with you and understand your concerns. Please feel free to reach us on +91 91679 98961. Alternatively, may we request you to kindly share your email/ hand phone coordinates for our team to reach you.Warm Regards, Vishal GuptaGeneral ManagerNovotel Mumbai Juhu Beach
Guest User
Superior Twin Room with City View Non smoking
Stayed in Feb 2024
Couples
6 review
4.2/5
Very Good
Posted on Mar 22, 2024
I usually stay here as I like beach front for morning walks . Breakfast has good varieties and staff helpful . We requested for vegan meal which the chef was good to arrange and recommend what we could eat .
Response from Property: Dear Sir / Maam,Namaste from Novotel Mumbai Juhu Beach.Many thanks for your rating. We are delighted to know you enjoyed your experience at our hotel. We look forward to welcoming you again.Warm Regards, Vishal GuptaGeneral ManagerNovotel Mumbai Juhu Beach
RAJU MANOHARLAL
Superior King Room with City View Non smoking
Stayed in Aug 2023
Business travelers
23 review
4.5/5
Great
Posted on Sep 8, 2023
Everything was good and fine just breakfast was not so tasty good
Response from Property: Dear Mr.Manoharlal, Namaste from Novotel Mumbai Juhu Beach. Many thanks for your rating. We are delighted to know you enjoyed your experience at our hotel. We look forward to welcoming you again. Warm Regards, Vishal Gupta General Manager Novotel Mumbai Juhu Beach
nabh deep
Superior King Room with Ocean View Non smoking
Stayed in Dec 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Staff and hotel 10/10
Guest User
Superior King Room with Ocean View Non smoking
Stayed in May 2023
Business travelers
19 review
2.0/5
Posted on Jun 28, 2023
Not very clean, disappointing customer service.
Response from Property: Dear Sir / Maam,Namaste from Novotel Mumbai Juhu Beach.Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience was not as per expectation. Our team would like to connect with you and understand your concerns. Please feel free to reach us on +91 91679 98961. Alternatively, may we request you to kindly share your email/ hand phone coordinates for our team to reach you.Warm Regards, Vishal GuptaGeneral ManagerNovotel Mumbai Juhu Beach
周聪达
Superior King Room with City View Non smoking
Stayed in Aug 2023
Solo travelers
96 review
4.0/5
Very Good
Posted on Oct 11, 2023
Wasn’t happy in the first night when staff opened my door and came into room wanting to check facilities. Fact is he made mistake in room number. Nobody tried to give me a sincere apology. Room key only lasted for 24 hours even my stay was four nights.
Response from Property: Dear Sir / Maam,Namaste from Novotel Mumbai Juhu Beach. Thank you for taking the time to share details of your feedback. We understand from your rating that your experience was not up to expectation and we would like to connect with you to note your concerns and make improvements. Please do not hesitate to connect with us on +91 91679 98961. We look forward to hearing from you. Alternatively, you may share your email/ hand phone coordinates for our team to reach you. Warm Regards, Vishal GuptaGeneral ManagerNovotel Mumbai Juhu Beach
Sahil Parakh
Superior King Room with City View Non smoking
Stayed in Aug 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Rooms are good, very clean, nice location, everything is close to the hotel.
Response from Property: Dear Mr.Parakh,Namaste from Novotel Mumbai Juhu Beach.Many thanks for your rating. We are delighted to know you enjoyed your experience at our hotel. We look forward to welcoming you again.Warm Regards, Vishal GuptaGeneral ManagerNovotel Mumbai Juhu Beach