Oakwood Hotel & Residence Surabaya
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1 room, 2 adults, 0 children
All properties in Mulyorejo
Oakwood Hotel & Residence Surabaya
No. 7 of Premium Hotels in Surabaya
Jl. Raya Kertajaya Indah No.79, Manyar Sabrangan, 60116 Mulyorejo, Surabaya, East Java, Indonesia
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Last booked 19 hrs ago
Highlights
Airport pick-up available
Free parking
Varied breakfast
Ideal location
Lots to doAmenities
Indoor swimming pool
Gym
Private parkingFree
Airport pick-up
Car rentals
Bar
Restaurant
Taxi booking service
All amenities
Property Description
Situated in the heart of east Surabaya Oakwood Hotel and Residence Surabaya offers a sense of private residence-style sophistication amidst a bustling city. Each of the 144 hotel rooms and serviced apartments exudes elegance and delivers home-like comfort tailored to both business and leisure travelers alike. Centrally connected to business hotspots and iconic attractions enjoy ease of access to premium shopping malls and a variety of dining and entertainment options. We proudly uphold the Ascott Cares 7 commitments to wellness cleanliness and sustainability. Visit www.discoverasr.com/en/wellness to find out more.
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8.9/10
Excellent location, comfortable room, good service, friendly and courteous.
All 76 reviews
Surroundings
Airport: Juanda International Airport
(14.1 km)
Train: Surabaya Gubeng Train Station
(6.0 km)
Train: Wonokromo
(7.6 km)
Landmarks: KONI Jatim Athletic Field
(170m)
Landmarks: Basketball GOR CLS
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Host
10
Deluxe One-Bedroom Suite
1 King bed and 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Wardrobe
Check Availability
17
One Bedroom Premier
1 Double bed or 2 Single bed
Air conditioning
Private bathroom
Toothbrushes
Wardrobe
Check Availability
17
Studio Deluxe King
1 King bed
44m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
18
Two-Bedroom Deluxe Apartment
1 Double bed and 2 Single bed
120m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Private bathroom
Computer
Bathtub with grab bars
Check Availability
21
Studio Deluxe Twin
2 Single bed
44m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
15
Superior King Room
1 Queen bed
44m² | Floor: 2
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
15
Superior Twin Room
2 Single bed
44m² | Floor: 2
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
16
One Bedroom Executive
1 Double bed or 2 Single bed
Air conditioning
Private bathroom
Toothbrushes
Wardrobe
Check Availability
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Guest Reviews
8.9/10
Very Good
76 reviews
- Cleanliness9.1
- Amenities8.6
- Location8.8
- Service9.2
Average for similar properties in Mulyorejo
Review summary
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Spacious Rooms: This accommodation is highly praised for its spacious rooms, which are well-equipped with modern amenities such as washing machines, kitchen facilities, and coffee machines.(based on 18 reviews)
Lim Wai Yee
September 28, 2025
- Awsome hotel with very supportive & polite teams
- Free upgrade of room
- Fantastic location surrounding with eatery, Indo Supermarket & walking distance to nice shopping mall, Galaxy Mall.
Guest User
September 15, 2025
Excellent location, comfortable room, good service, friendly and courteous.
Anonymous User
August 25, 2025
The location is very convenient and many shopping malls nearby
maniz
May 3, 2025
The executive room is very spacious, clean and full amenities. Very surprising while entering the room which no other hotel will provide such facities.
Really recommended.. The in room dining also very delicious.
Guest User
November 11, 2025
Nice and clean facilities. The aircon wasn’t working well, so we need to call the maintenance guy
Anonymous User
October 21, 2025
Nice environment ! Highly recommended and will come back again next time
Guest User
January 10, 2025
Towels looks a bit dull. Coffee machine can’t use. The shower head stand already broken. We can’t use the shower without holding because always fall down. Unfortunately the house keeping when make up the room didn’t ask the man to fix it instead just propped up the head shower. I think it will continue broken until there are guests who complain. Others are okay, breakfast very satisfactory.
Guest User
June 29, 2025
The room is very big and spaces. Everything is very clean. Hotel staffs are friendly and nice. Breakfast comes with variety of food and desserts. Very happy with the stay.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Gym
Private parking
Free
Airport pick-up
Additional charge
Car rentals
Bar
Restaurant
Taxi booking service
Airport drop-off
Additional charge
Conference room
Additional charge
Secretarial services
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Valet parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Business services
Secretarial services
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Languages spoken
English
Indonesian
Food & drink
Halal meals provided
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Public areas
PA and sound system
No smoking in public areas
Elevator
Health & wellness
Gym
Cleaning services
Dry cleaning
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Accessibility
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
Fire alarm
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican, Asian, Continental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:IDR 170,000 (approx. VND 268,946) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. VND 791,017) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property host
Ascott
About this property
Situated in the heart of east Surabaya Oakwood Hotel and Residence Surabaya offers a sense of private residence-style sophistication amidst a bustling city. Each of the 144 hotel rooms and serviced apartments exudes elegance and delivers home-like comfort tailored to both business and leisure travelers alike. Centrally connected to business hotspots and iconic attractions enjoy ease of access to premium shopping malls and a variety of dining and entertainment options. We proudly uphold the Ascott Cares 7 commitments to wellness cleanliness and sustainability. Visit www.discoverasr.com/en/wellness to find out more.
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Frequently Asked Questions
What’s the cancellation policy at Oakwood Hotel & Residence Surabaya?
The cancellation policy at Oakwood Hotel & Residence Surabaya depends on your room type and booking terms.What’s the cancellation policy at Oakwood Hotel & Residence Surabaya?
What are the check-in and check-out times at Oakwood Hotel & Residence Surabaya?
Check-in at Oakwood Hotel & Residence Surabaya starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Oakwood Hotel & Residence Surabaya?
What amenities, facilities, and services are offered at Oakwood Hotel & Residence Surabaya?
Popular amenities and services at Oakwood Hotel & Residence Surabaya include Shuttle service.What amenities, facilities, and services are offered at Oakwood Hotel & Residence Surabaya?
Is breakfast available at Oakwood Hotel & Residence Surabaya?
Yes, Oakwood Hotel & Residence Surabaya provides breakfast. Options include American, Asian, Continental. Is breakfast available at Oakwood Hotel & Residence Surabaya?
Are pets allowed at Oakwood Hotel & Residence Surabaya?
No, pets are not allowed at Oakwood Hotel & Residence Surabaya.Are pets allowed at Oakwood Hotel & Residence Surabaya?
How do I get to Oakwood Hotel & Residence Surabaya from the nearest airport?
The nearest airport is Juanda International Airport, located about about 26 mins from hotel by car (14.1 km) away.How do I get to Oakwood Hotel & Residence Surabaya from the nearest airport?
Does Oakwood Hotel & Residence Surabaya offer airport transfer services?
Yes, Oakwood Hotel & Residence Surabaya offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Oakwood Hotel & Residence Surabaya offer airport transfer services?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 15.42KM |
| Nearest Train Station | Surabaya Gubeng Train Station |
| Distance to Train Station | 6KM |
| Average Price From | VND2685895 |
| Hotel Star Rating | 5 |