Tui Blue Palm Beach Hammamet

Guests appreciate the lovely swimming pool, well-maintained gardens, and recently refurbished rooms. They also value the friendly and attentive staff, spotless cleanliness, and spacious, modern, and comfortable rooms.

We have done a few all-inclusive holidays over the years, but this was by far the best food we have experienced, surpassing even our trips to Mexico and Dom Rep. If anyone states the lack of choice or taste, they are very fussy. Lived the local dishes and great salad options, cous cous was as light as a cloud. Lamb, beef , steak all well cooked and super fresh pizzas. We enjoyed the entertainment in the evenings, and the team are a credit to you. My only flaw was I thought some of the local alcohol was not to a decent standard, and some of the cocktails were disappointing. Mixers were also flat at times as poured from bottles, but as I say, I wouldn't let this put anyone off. Weather was a bonus all week as I went to put my heating on as we got home 🥶😪 I already miss the place.

This is a reasonably good hotel but there are a few things which should be addressed. Firstly, Air Conditioning. It goes off on November the 1st. On the 2nd of November the outside temperature was 29°C so not surprisingly the room temperature was unbearable. It was unbearable the whole week we were there. Complained numerous times at reception and to TUI reps but the answer was always more or less 'tough'. They did offer to send up a fan - still waiting for that one. The Blu message board (PInboard) was going wild. The manager's standard response was 'it is in the T&C' so suck it up - top notch customer service. Somewhere in the hotel or TUI rubric it does mention that the AC cools to 25°C so even it is was working the rooms would never actually be comfortable. The room ventilation was very loud further making it hard to sleep. Reception promised to send someone but despite a couple of reminders no one had arrived after an hour. I do believe the man of reception was trying to get rid of us. The ladies who were on reception during the day however were really nice and very helpful. Generally all the staff were very friendly and helpful. Bedding was a hoot. We ended up with a twin room which was 2 single beds pushed together. Each had a very thick double duvet folded into a single duvet cover, thus making things even hotter. They ended up in the cupboard! The food was generally good. They try to cater to all tastes, even having Tunisian dishes for all meals which were what we were looking for. There was fish available every night along with some occasional prawns and squid. Lots of salads and fresh fruit at every meal. The dates are terrific. We tried the Culinarium. Food was OK, portions were massive but the room had all the ambience of a motorway service station. The cocktails in the bar were fairly horrible. I tried a couple but could not finish them - far too sweet. They do have a couple of local spirits made from dates and also figs. These were really good. The internet was unusable for the first half of our stay, This meant we could not use the TUI Blu app to book things etc. It picked up after a couple of days. The swimming pools were good; perfect for a pre-breakfast dip. The beach is not great. It is very narrow with a lot of seaweed at the water edge - great piles of the stuff. We did see a chap making a half hearted effort to clean it up a bit. The sea is full of flotsam and jetsam at the shoreline, making swimming a bit unpleasant. Neither of these are the hotel's fault of course. There is not much to do near the hotel. A 10 dinar (or £2.50) taxi ride takes you to town or you can walk it in less than an hour.