Berjaya Hotel Colombo

Berjaya Hotel Colombo Reviews

Berjaya Hotel Colombo

36 College Avenue, Dehiwala-Mount, Mount Lavinia, Western Province, 10350, Sri LankaSee Hotel Details
Berjaya Hotel Colombo
Berjaya Hotel ColomboBerjaya Hotel ColomboBerjaya Hotel Colombo
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1 night

Guest Reviews

7.0/10
76 review
Verified reviews
Location7.4
Amenities6.5
Service7.2
Cleanliness7.0
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All reviews(76)
Positive reviews(48)
Reviews with photos/video(14)
Awesome stay(7)
Negative reviews(14)
Guest User
Standard King Room
Stayed in Jun 2025
Couple
3 review
4.0/10
Posted on Jul 18, 2025
very bad smell room and very old furniture . dirty floor and doors are broken . very disappointed 👎
Response from Property: Dear Valued Guest,Thank you for your review. We apologize for not meeting your expectations during your stay at our hotel, and hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
thetravelpal
Standard Twin Room
Stayed in Nov 2024
Booked for others
21 review
5.0/10
Posted on Jan 29, 2025
This hotel was one of the most surprising I’ve stayed at. I have never heard of a hotel making it compulsory for guests to pay for a Gala dinner on December 31st. Nowhere on their website or the Trip.com app was it mentioned that guests are required to pay $30 USD per person before booking. Instead, they only inform you after you've made your reservation. When I arrived and checked in, the customer service representatives told me I had to pay $120 USD for four people attending the Gala dinner. When I explained that I didn’t want to attend, they refused to give me the room key. As for the Gala dinner itself, there were very few options for vegetarians, but the desserts were quite good. Regarding the room, the bed frame was chipping, and the chairs had noticeable dark stains. While the hotel has a beautiful beachfront view, there's a train track directly in front, and every time a train passes, the noise is extremely loud. If you're planning to stay here for New Year's, I strongly recommend calling the hotel in advance to confirm their policies. On a positive note, the young front desk staff were polite and helpful.
6/8
Response from Property: Dear Valued Guest,Thank you for your comments about your stay at Berjaya Hotel Colombo.This is to kindly inform you that this compulsory supplementary charge for the Gala Dinner on the 31st December has to be paid by our guests. We apologize for any inconvenience caused to you during your stay at our hotel and for not meeting your expectations. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
Ram Chandralingam
Standard King Room
Stayed in Jun 2023
Family
5 review
6.5/10
Posted on Jul 23, 2023
Good place. Nice staff. Great swimming pool. But need more maintenance on room. Very old and lots of ants. My daughter got bites.
Response from Property: Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. The areas mentioned in your review were seriously taken into consideration and take appropriate action to address them accordingly., as we pay special attention to ensure that our guests have a pleasant stay at the hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Once again, we seriously apologize for the inconvenience caused to you due to the concerned issues.Management of Berjaya Hotel Colombo
Dylan Wang fans
Standard King Room
Stayed in Jun 2023
Business traveler
13 review
7.0/10
Posted on Oct 19, 2023
Old hotel food limited not happy but can see train
Response from Property: Dear Valued Guest,Thank you for taking your valuable time to share your experience with Ctrip guests. We apologize for not meeting your expectations and hope you can consider and give us another opportunity to replace the negative comments with a more positive one.Management of Berjaya Hotel Colombo
Maiyam
Standard King Room
Stayed in May 2024
Business traveler
1 review
10/10
Outstanding
Posted on Aug 7, 2024
love the place
Response from Property: Dear Valued Guest,Thank you for your valuable comment, and we are delighted that you had a memorable stay at our hotel. You are warmly welcome back at Berjaya Hotel Colombo when you will visit Sri Lanka again, as you are a special guest for us.Management of Berjaya Hotel Colombo
Guest User
Standard King Room
Stayed in Apr 2023
Solo traveler
1 review
10/10
Outstanding
Posted on May 31, 2023
Staff are all very professional and friendly.
Response from Property: Dear Valued Guest,Thank you for your valuable guest review with your encouraging comments regarding our professional staff. We are delighted that you had a memorable and pleasant holiday with us. You are warmly welcome back at our hotel for your next holiday.Management of Berjaya Hotel Colombo
Fazni Ahsan
Standard King Room
Stayed in Dec 2023
Solo traveler
52 review
10/10
Outstanding
Posted on Jan 19, 2024
Nice place
Response from Property: Dear Valued Guest,Thank you for taking your precious time to review your stay at Berjaya Hotel Colombo, and we are delighted to know that you all had a wonderful holiday with usManagement of Berjaya Hotel Colombo
Tamil Changan
Standard King Room
Stayed in Nov 2022
Solo traveler
15 review
10/10
Outstanding
Posted on Feb 21, 2023
beautiful
Response from Property: Dear Valued Guest,Thank you for your valuable comments. Though it was December 2022, we are now happy to extend our appreciation of your kindness in reviewing your stay with us. You are warmly welcome back at our hotel again soon.Management of Berjaya Hotel Colombo
Anonymous User
Standard King Room
Stayed in Jan 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Feb 4, 2025
It is very convenient to be next to La** Beach. The room is a bit old. The staff said it was opened around 2000. It is a bit old, but the service attitude is super good. I also like the breakfast. It is very cost-effective. I think I will choose here next time I come to Colombo
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your great comments regarding your stay at the Berjaya Hotel Hospitality, and we are delighted that you had a memorable and pleasant holiday. We're glad you enjoyed our convenient location, friendly service, and delicious breakfast. We appreciate your support and You are warmly welcome back at Berjaya Hotel Colombo for your next visit.Management of Berjaya Hotel Colombo
aoudbuoa
Standard Twin Room
Stayed in Apr 2025
Business traveler
2 review
9.0/10
Great
Posted on May 10, 2025
OK, just near the train tracks
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your great comments regarding your stay at the Berjaya Hotel Hospitality, and we are delighted that you had a memorable and pleasant holiday. Yes, our hotel is located near the train tracks, which offers a unique and scenic view of the passing trains along the coastline. While some guests enjoy this charming aspect, we understand it may not suit everyone. We truly appreciate your feedback and hope you still had a pleasant stay with us. You are warmly welcome back at Berjaya Hotel Colombo for your next visit.Management of Berjaya Hotel Colombo
Taya Dots
Standard King Room
Stayed in Nov 2024
Couple
5 review
9.0/10
Great
Posted on Dec 28, 2024
The hotel was probably once gorgeous, now it's just not bad. The furniture is old, the walls are shabby, some things (like switches) could be wiped more thoroughly. But overall the impressions were positive. The breakfasts are hearty, the bed and bed are comfortable, the pool is simply gorgeous. True, on weekends locals come to swim, for an additional price. And on weekdays it is quiet and calm, you can wait a very long time for your drink from the employee. There is a railway next to the hotel, trains run all day, you won't get much sleep during the day, but at night there are no trains, nothing will interfere with your sleep.
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6/7
Response from Property: Dear Guest,Thank you for sharing your detailed review. We are glad to hear that you enjoyed the hearty breakfasts, comfortable beds and the magnificent pool. We appreciate your insight into the charm of the property and areas for improvement such as maintenance and speed of service. Your comment on the impact of the railway will be valuable to future guests. We strive to improve the overall experience and hope to welcome you again for an even better stay.Berjaya Colombo Hotel Management
Buaixiaodelvke
Standard Twin Room
Stayed in Jan 2025
Other
23 review
9.5/10
Amazing
Posted on Mar 14, 2025
It is close to the beach, with a sea train passing by. There are no resort facilities around. The hotel food is very expensive and not tasty.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your review, and we apologize for inconvenience caused to you and not meeting your expectation during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
Albina
Standard Twin Room
Stayed in Dec 2024
Family
6 review
3.0/10
Posted on Jan 6, 2025
Everything is terrible, dirty, it's just impossible to be there. It stinks and everything is rusty.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
Guest User
Standard King Room
Stayed in Jul 2024
Family
5 review
6.0/10
Posted on Aug 12, 2024
Very close to the beach, great location, but the hotel is too old and the breakfast is not good
Original TextTranslated by Google
Response from Property: Dear valued guest, thank you for taking the time to share your review of your stay at Berjaya Hotel Colombo. We apologize for not meeting your expectations and would be grateful if you could give us another opportunity to replace the negative impression with a more positive one. Thank you, the management of Berjaya Hotel Colombo
hjf308
Deluxe King Room
Stayed in Nov 2024
Solo traveler
15 review
7.0/10
Posted on Dec 25, 2024
The overall hotel environment is good and worth staying
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments! We are pleased to hear that you enjoyed the hotel's surroundings and felt your stay was good value for money. We look forward to welcoming you again and giving you another unforgettable experience. Management of Berjaya Hotel Colombo