Hawthorn Extended Stay by Wyndham Mount Laurel / Moorestown

Checking in was a very pleasant experience. Staff was friendly and informative. Rooms were nice and clean and bed was comfortable. Bar area was enjoyable. Breakfast was sufficient. Our only unsolved problem was house keeping. We were there for six nights and cleaning was said to be every three days. However we never got it in our room at all. When I questioned the front desk staff he apologized and said he would make sure they would clean the next day. However when we came back to room the next day there was a note under the door saying sorry we couldn’t clean today. Well I figured okay they would come the next day but no never came. Would stay again but keep it under the three day clean.

Very clean updated pool bar great breakfast awesome staff lots of parking and the FunPlex is over the top. For the money it is so worth it. We will go out of our way to stay again. I said it all. Don’t see why this must be 200 letters. Never doing a review again

Stayed for 5 nights with my husband and three kids. 1st Day: Plugged something into the wall jack and sparks started flying out of the wall beside my kids. They told us room could be a FIRE HAZARD and moved us to the 3rd floor. 2nd Day: Upon getting the second room, the shower door was broken and wouldn't close AT ALL. 2 men came into the room to attempt to fix it, could not. They returned a second time

Stayed for 5 nights with my husband and three kids. 1st Day: Plugged something into the wall jack and sparks started flying out of the wall beside my kids. They told us room could be a FIRE HAZARD and moved us to the 3rd floor. 2nd Day: Upon getting the second room, the shower door was broken and wouldn't close AT ALL. 2 men came into the room to attempt to fix it, could not. They returned a second time, could not fix it. Told me they would have to come back with a third man to take a look. At this point I was alone with my daughters and no longer felt comfortable with grown men coming in and out of our very cramped hotel room. They left, then 2 hours later while I was taking a work call, they returned and knocked on the door several times. I had to explain it wasn't a good time and they couldn't come in. They asked if they could return at 4pm. I said yes and adjusted our plans to accomodate them...except this time they never botherer to come back. At this point, we spent the rest of the week taking showers with the shower door wide open and water filling up at the bottom of the tub (absolutely disgusting). Final Day: Check out was at 11am. At 10am, a male housekeeper along with 2 other women, used their own keyboard and entered our room while my young daughter was getting out of the shower wrapped in a towel. They could not explain why they entered our room and laughed at us when my husband and I confronted them. No apology, no recognition of error or hotel liability.

This location is ideal for anyone seeking to get in some fun activities with their children and family, to focus on work, or to just rest and relax in a beautiful setting with lots of things close by to enjoy( shopping, restaurants, funplex, etc.). The only thing I would improve on is to request a room location Away from the elevators and ice machine if you're in town to work. The noise levels from people in the hall area near the elevator and ice machine can be quite disturbing when seeking a quiet moment to focus or sleep.

The hotel is next to Funplex. Great deal for kids.