"I booked a stay for the night of May 22nd. It was raining heavily all day, and we arrived at the hotel in the afternoon. The hotel only provided a phone number via email and no other contact information. Due to the torrential rain, strong winds, and static on the phone, communication was difficult. We had to wander around the hotel buildings in the wind and rain looking for a reception area. Unable to find it, I called the hotel again, and a garbled voice on the phone kept asking for a code. In desperation, I pulled out my booking confirmation and provided the confirmation number and PINM code, but the voice kept asking for a code. Feeling utterly helpless, I looked up and saw a small, white three-story building in front of me. Suddenly, something clicked. I immediately asked, 'Is it that small white building?' A 'Yes' immediately came through on the phone. We went to the reception on the second floor of the small white building, where a thin woman in her thirties was alone at the desk. She stepped out for a moment while processing our check-in. I looked around the room and saw a large glass window to her left. I walked over and stood where she had been, looking out the window, and was instantly filled with anger. From her vantage point, she could clearly see me standing about 7-8 meters below her window in the pouring rain, repeatedly calling her, yet she never told me to come up. I controlled my temper, completed the check-in, and went to my room. Even with an umbrella, I, and my backpack, were completely soaked. A moment later, my phone beeped insistently. I opened my email and saw that it was the hotel sending the door code for our room. Reflecting on it later, she either neglected her duty by not sending me the door code on time, or she deliberately enjoyed watching me struggle in the rain. While the hotel's facilities are good, the quality of the reception staff is terrible!!!"

"We visited sauna after mountain hike and it was perfect. No problem to call reception and drop-in without previous reservation. Great experience, sauna with a sea view, and option to get cold in the sea, clean and very pleasant. Enjoyed it!"

"The hotel is about 6km from Reine village, right by the roadside and easy to find. There's a small supermarket opposite the hotel. The parking lot is large and free. The hotel is very quiet, with a small harbor view from the window; a great place to relax. The staff are friendly and efficient, and the breakfast is quite good for this location. Recommended."

"My room has a broken hot pot and strove is not work. So we ask for staff for help but she forgot, then nobody has dinner."

"The beachfront terraced houses are quiet and offer fantastic views from the windows. They are also very convenient for getting to Reinebringen."

"The amenities were really nice and the room and the shared toilet was super clean and came with everything you might need! The soaps were also super high quality haha. And the room came with such a nice view!"

"The environment is great, and the front desk looks very stylish and modern. The room facilities are all good. However, the loft design for 6 people is a bit hazardous; going up and down requires some caution. Other than that, everything else is pretty good."