Quality Suites
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1 night
1 room, 2 adults, 0 children
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Quality Suites

3660 W Andrew Johnson Hwy, Morristown, Tennessee, 37814, United States
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hotel overview picture
Amenities
Private parkingFree
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areasFree
Business center
Fax/copying service
Heated pool
All amenities
Property Description
A stay at Quality Suites places you in the heart of Morristown, steps from Manley Plaza and 11 minutes by foot from Fountain Plaza. This hotel is 11.4 mi (18.4 km) from Douglas Lake and 0.7 mi (1.1 km) from Cherokee Crossing.
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7.4/10
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
All 80 reviews
Surroundings
Landmarks: Manley Baptist Church
(250m)
Landmarks: Twi-Lite Roller Skating Rink
(580m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard King Room

Standard King Room

1 King bed
Non-smoking
Bathtub
TV
Room Details
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Deluxe Suite-Non-Smoking
5

Deluxe Suite-Non-Smoking

1 Sofa bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Suite-Non-Smoking
4

Suite-Non-Smoking

1 Sofa bed or 2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Suite-Non-Smoking
4

Suite-Non-Smoking

1 Sofa bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Accessible King Suite With Sofa Bed-Non Smoking
1

Accessible King Suite With Sofa Bed-Non Smoking

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Guest Reviews

7.4/10
80 reviews
  • Cleanliness7.4
  • Amenities7.4
  • Location7.4
  • Service7.4
Average for similar properties in Morristown
Most Mentioned
Review summary
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Convenient Location: Multiple reviews highlighted the hotel’s suitability for business travelers, with easy parking access.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 27, 2025
我們過來這邊出差,一直入駐的這家酒店,價位合適,衞生環境也不錯,可以免費停車,也可以自行無煙無火做飯,這點對我們很友好。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 29, 2024
BEWARE!! Motel NIGHTMARE SLEEPLESS NIGHTS I chose to stay here ONLY because it was close to my destination but it was the the WORST let me say it again… THE WORST place I have ever stayed in… This place needs to be gutted out and upgraded… it’s smells like An abandoned place… and definitely it has been abandoned by whoever owns it & who runs it “SAM THE MANAGER” that despite I left a Small list of what was wrong in the STINKY, NEGLECTED room I and my family stayed in… 2 days after and STILL WAITING for a phone call back… this place is sooo BAD that I had to buy fabreeze and Lysol to make the room smell good and disinfect. Allow me to list a few of the many things I noticed while here… which was short. - Squeaky doors - no water pressure - horrible smell as soon as you walk in and throughout the hallways and rooms - pool is NASTY 🤮 - Wi-Fi non existent - toilet seat loose and in DIRE NEED to be replaced. Disgusting - snails sticking out on the stairs steps - STAIN AND STINKY blankets, sheets and pillows - DIRTY parking lot - People Drinking in the parking lot - loud music past midnight - Paper thin walls. I could hear kids screaming at 6am - you can hear floor about walking and even more jumping. No throw your money away!!! This place DO NOT DESERVE TO BE OPEN!!! And by the way the MANAGER SAM… has not called me yet… see profile room 225… I look forward to your phone call and REFUND!!
S‍a‍m‍a‍n‍t‍h‍a
April 28, 2025
Should be called Low Quality Inn Just not a nice hotel. Old, smelled bad, no updates, never could get the shower to heat up, pool room covered in mold and mildew. And on top of all of the I seemed to have interrupted the receptionist vape break to check in. Rude and unfriendly.
M‍i‍c‍h‍a‍e‍l
April 18, 2025
We got in late they still let us check in. There was a weird extra 3 dollar plus charge at end the clerk couldnt explain i just paid to be checked out and on our way. Breakfast was good
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 29, 2024
I wish I could give 0 stars. Maybe even Negative 5 stars. Where do I begin? As we sit waiting for a call back from our pediatrician. Our children were exposed to mold during our stay and have suffered wheezing, and a horrid cough ever since we entered that room. Our first room we entered we were hit in the face with what could only be described as a washing machine load of towels that had been wet and forgotten about, ones that have mildewed and developed a stench so foul and sour that no amount of washing could ever renew them. A musty car that had once been flooded and had been sealed up in the hot Sun for a while. You get the idea. So we start to look around the room and find cheerios and cereal spilled all over the floor. Greasy sweaty hand prints perfectly preserved on the wooden head of the bed. Blood stains that permeated the sheets onto the mattress. The sofa had what appeared to be dried vomit and smelled of soured milk and stomach acid. We pulled out the sofa bed to explore further and found no extra linens, and more blood stains. We look around the walls and find a dark mildew creeping around the edges of the room and along the walls. The bathroom toilet seat had chipped and cracked and been painted over. The lampshades had mold and mildew and had been stained with what I can only guess is cheap beer from the smell. The worst during this 30 minute ordeal was that when we had turned on the air vent our children began having an asthma attack. Upon further examination I discovered visible chunks of mold, mildew of all colors and shapes that resembled leaves. I tried to loosen it and found it was grown hard and thick into the air unit. The remote control had been duct taped and was covered in a fine grease like vegetable oil. The air vent continued to fill the room with a toxic spore that made all of us being asthmatic into a full blown asthma attack. We insisted on a new room. The new room smelled much better, but to my dismay the bed linens were spotted with visible black mildew and mold. The sofa bed still had no linens. The toilet seat was also cracked and painted over. The walls paint was chipping away, and visible stains rested around the edge of the bathtub and ceiling. There was more mildew on the walls. More sweaty greasy handprints on the headboard. We called for replacement linens, and they said they had no pillows to spare. The replacement linens were also speckled and spotted with black splotches and smelled of mildew. The attendant at the desk apologized but said there was nothing else she could do. They couldn’t refund us. We had no money to go anywhere else. We regret whole heartedly staying in this hotel. Our children have been sick and coughing ever since our stay here. I recommend you run do not walk away from this hotel. Even the poor girl working the front desk acknowledged that our complaints were not uncommon and that there was nothing she could do, other than acknowledging that she understands it is bad. I would lov
M‍i‍c‍h‍a‍e‍l‍ ‍A
March 21, 2025
We found bedbugs
D‍y‍a‍n‍a
February 9, 2025
Condemnable We couldn’t stay! It was deplorable. The wall in lobby as you enter is cracked all the way across. It smelt musty as soon as you entered. The 1st room had cobwebs above the beds and blood on the way. The 2nd room had small black dots all over the ceiling in the bathroom, bloody booger like things on the ceiling, the shower head and shower pole was literally coming out of the way. The place was dingy, dark, and smelt like mold. There was vandalism on the dresser. We couldn’t stay. We let the front desk guy know who was not surprised and admitted that some of the rooms leak when it rains!
T‍i‍m‍o‍t‍h‍y
January 14, 2025
Smelt like midew The room i had smelt like mildew the bathroom smelt the worst for the midww smell the blankets smelt the same way my family used our own blankets over that reason the rooms are out of date especially for the cost next time ill stay elsewhere

Services & Amenities

Gym
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1992
  • Number of Rooms: 53
A stay at Quality Suites places you in the heart of Morristown, steps from Manley Plaza and 11 minutes by foot from Fountain Plaza. This hotel is 11.4 mi (18.4 km) from Douglas Lake and 0.7 mi (1.1 km) from Cherokee Crossing.

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, a fireplace in the lobby, and complimentary use of a nearby fitness facility.

Satisfy your appetite at the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 6 AM to 9 AM.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy for Quality Suites?

The cancellation policy for Quality Suites varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Quality Suites?

Standard check-in time at Quality Suites is 14:00 and check-out time is 11:00.

Can I bring my pet inside the Quality Suites?

As much as we love pets, unfortunately, we are unable to accommodate them in Quality Suites.

About This Property

Average Price FromPHP6670
Hotel Star Rating2