MainStay Suites Moreno Valley Near March Air Reserve Base

This property was not at all what I expected, based on what I read and saw online (It did not look exactly like the photos online). There was a big spider web with a pretty big spider in one of the hallways so, it had been there a while. That caused me to wonder about the upkeep of the property and cleanliness. Then, the hallway where our room was located reeked of ****. Inside the room (218) was dirty, the bedding was stained, some of the pillows had marks and damage, there was a good amount of damage in the room, the television turned on but would not change channels, etc. The toilet seat had a seal on it, stating that it was clean, yet when I broke the seal and opened the lid, it was clearly dirty and stained. The sink and sink area was a bit dirty as was the shower. When I told the front desk, he just offered to change the bedding. This stay was a waste of money and a huge disappointment!!! I will definitely not be staying here again!

Place is nice The rooms are clean service is good and there is a pool which is nice also it heats up if you ask them to heat it up for I would definitely for sure recommend this place for your next vacation or just in general because this place is really good I really can't express how much I enjoyed my visit here

I had a great experience at MainStay Suites in Moreno Valley. The room was clean, comfortable, and well-equipped. The staff was friendly and helpful, making the stay even better. The location is convenient, with easy access to local shops and restaurants. I highly recommend this hotel and would definitely stay here again!

Front Desk agent Jay (female) is courteous, professional, and is a true asset to your establishment. I was able to visit your property, and not only was the room spacious and clean. I appreciate the value and service I received during my stay. This has been one of my top three hospitality experiences. Thank you

Such bad customer service, I cancelled before even going to this hotel. They woke me up by calling me at 11:30pm, 3 weeks before my reservation, just to see if I was keeping the reservation. What is the point in that and to call so late as to wake me up. Huge red flag!!! Glad I cancelled before enduring more stupidity.