Newport Mooloolaba Apartments

Teribble experience ! We were given a motel room in lobby for one night stay while rooms were available in upper floors ! One of the Bed sheet was stained. Bathroom smelled bleach. Room so noisy that we couldn't sleep at night, people coming back to hotel in the middle of night making a lot of noise. Unit facing east and curtains not blocking the sunlight, so you have you wake up with sun rise. This room technically should had been built for a storage and room cleaning stuffs and service but later they decided to make some money with it. In the current digital world, all doors including parking gate , opened with a key ! Same with elevators and main entrance, room door and balcony ! 3 keys hanging from a useless card jingling in your pocket when you go out for a walk ! Never come back here again !

The property was in a great location, walkable to shops and restaurants, quiet and spacious.

I was gobsmacked as someone who was a regular guest here for the last 8yrs & never had any issues was told by Manager Ben Sullivan that they didnt want to provide me any prices or quote "reply to my queries" any longer because I have asked for too many since he too over lol, we all had a good laugh, we have never heard anything so ridiculous, as if anyone is going to stay without finding out the cost 1st as every year it increases, Apparently its too hard to do his job & provide customer service to a return guest who simply wanted prices on different months & days of the year due to holidaying more then once a year at Mooloolaba. The rooms & thousands we would normally spend here a year will be going to another resort from now on. Good job mate you lost thousands to this resort & regular guest. I have the rude email sent that was uncalled for simply because I wanted a few quotes. Dont waste your time or money here as you will be accused of harassment if you as them to do their job more than once as it hasn't been a problem for years.