Riu Palace Jamaica - Adults Only - All Inclusive
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1 room, 2 adults, 0 children
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Riu Palace Jamaica - Adults Only - All Inclusive
No. 2 of 4-Star Select Hotels in Saint James
Mahoe Bay - Ironshore P O, Montego Bay, Saint James, Jamaica
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Amenities
Golf course
Indoor swimming pool
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Sauna
Spa
All amenities
Property Description
When you stay at Hotel Riu Palace Jamaica - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, a 1-minute drive from Jamaica Beaches and 9 minutes from Rose Hall Great House. This all-inclusive property is 3.8 mi (6.2 km) from Doctor's Cave Beach and 6.9 mi (11.1 km) from Montego Bay Cruise Ship Terminal.
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8.8/10
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 100 reviews
Surroundings
Airport: Sangster International Airport
(5.2 km)
Train: Jamaica Rail Way Corp.
(8.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Junior Suite, Ocean View (U)
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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8
Suite, Jetted Tub, Ocean View (Elite Club, U)
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

Junior Suite With Garden View
2 Double bed or 1 King bed
Has window
Non-smoking
Garden view
Private toilet
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5
Junior Suite (Tropical View, U)
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

7
Junior Suite, Oceanfront (Elite Club, U)
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

Suite Suite Jacuzzi Ocean View-Elite Club
1 Queen bed
Has window
Non-smoking
Private toilet
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Junior Suite Ocean Front-Elite Club
1 King bed
Has window
Non-smoking
Private toilet
Check Availability

5
Junior Suite, Garden View (U)
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Guest Reviews
8.8/10
Very Good
100 reviews

- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Montego Bay

Bob T
September 3, 2025

Alright, so first things first - this is the smallest (by room number) of the RIUs in Monetgo Bay. It's in between the Reggae and the Montego Bay Resorts. That's smaller size makes it feel a bit more intimate and possibly friendly. But, by booking here you also have access to those other resorts where there is a bit more Party (with a capital P) happening. This feels a bit more reserved, less of a college party feel than say the Reggae. Different strokes for different folks. Personally, loved having pockets of peace and quiet throughout the resort to just enjoy. Our Jamaican experience was as true to the 30+ years of ads for the island as I've seen, as I could have hoped. It's beautiful, friendly, care-free, and the embodiment of what "going on vacation" means. The staff on-site goes above and beyond. Made a friend with a server on day 1 and he had a warm greeting and a drink ready for me every meal afterwards. It was that hard to say until next time (instead of goodbye) to Jemar. What else can I tell you? Cost/benefit analysis I think it's worth choosing the Palace and having access to the other resorts. They have an on-site excursions company, Scuba Caribe, that you can book various aquatic activities through. The food was better I had experience at other all-inclusives. There is entertainment programming throughout the evening across the 3 resorts. If you stay here you will become that annoying friend who continually brings up their trip to Jamaica, just so you can talk about it and relive it in your mind over and over again.

Chris E
April 30, 2025

First, don’t listen to the negative reviews of this Riu. But I will elaborate for you on some of the myths shared by others. Hotel itself: Yes, it is smaller than most Riu’s However, I find this to be positive. Not far walks to eat and relax on the beach or pool. You also can utilize both Riu Montego Bay and Riu Reggae which are no more than a 2 minute walk with easy access beach or road. Pools: They have two main pools for all guests and a separate pool for Elegance club guests. Pools are great, cooler in morning time and warm in afternoon but still refreshing. Never once had an issue finding chairs. They have so many. And I was here when they were sold out of rooms. Beach: Although not huge, it’s big enough. Sand is soft and again a ton of seating options from beds to chairs to hammocks etc. You will find men trying to sell you things from canos on the water, but none pushy at all. Also, always and I mean always when they come around a security guard will be standing I would say no more than 30 feet from you. Water is not the the DR or more Caribbean waters but it’s clean and 70% clear I would say. Safe for swimming. Entertainment team: Best I’ve seen at any resort. Genius, String-bean, Dinero and DJ Unstoppable will keep you occupied at the main pool all day with activities. If you don’t want to participate you have another pool right next to the main pool to relax in. Kudos to the entire entertainment team. Just excellent. Excursions: So many to choose from. You do you. I recommend the water sports right next door at Riu Reggae. So many options to choose from. Bars: lobby bar, bars outside. Alcohol everywhere. No need to worry. Food: Yes, you do need reservations for specialty restaurants. I did book eats 3 days out. You have the choice of Italian, Japanese/Asian, Krystal which is elegant food and the Steakhouse. I liked the Steakhouse and Italian the best. However they all I would say are a 8/10. Not the best but not bad. The food was filling and I’m a big guy. The app super easy to use and change bookings. Front desk also helped when some said sold out and still got it. Just ask, they won’t say no. They are not all open everyday so work with the team and they will accommodate. Buffet is the buffet, if you can’t find food to eat then you must not have travelled to another country before. Food for everyone. Breakfast is always my favorite. So much to choose from. Rooms: We did stay in Elite Club but I will explain this below. The rooms, yes are a bit dated. However, if you are on vacation to sit in your room like some of the complaints, then stay home. There is entertainment every night at all 3 hotels. Get the hell out of your room. Beds are comfortable and liquor and drinks in your fridge are plentiful. That’s all you need. Oh yeah, the air conditioning is fantastic and works great. Also, showers I believe are great and had very

tessabO8461MB
April 14, 2025

Beautiful place. Clean! Very clean. Great service . Exceptional people ! From the front desk to servers and the RIU fit and fun staff . Everyone makes u feel like family ! The beach is well kept and beautiful ! Can’t say enough great things about this place . Will definitely go back !

Guest User
September 17, 2025

We are here now and just want to say reading the the last few reviews that we have honestly not experienced any of what they are saying...... please don't be put off ! We have had nothing but 5 star experience from every single member of staff ! We are here for another week , feel free to ask me anything if you are concerned about your stay here !

holcrossfield
August 26, 2025

We stayed here as a couple for two weeks and could not fault anything whilst we were here. The room was lovely and spacious, it was cleaned really well every single day. Housekeeping also came round at around 7pm to ask if we needed anything else. The food selection throughout the day was amazing, there were many different options to try including live cooking stations and lots of international dishes, the buffet was different every single day. We did try all the restaurants too and they were fantastic. All the staff were friendly, helpful and couldn’t do enough for you. The waiters/waitresses were constantly walking round asking people if they needed any other drinks. Huge shoutout to the entertainment team (Astro, Dinero, Stringbean, Genius and Damo) who made our time at the hotel, the daily activities and night time entertainment they put on were brilliant and they always tried to include everyone, whether you joined in with the games or just spectated. They put so much effort in to everything and take time out of their day to chat to everyone. This hotel was the quieter out of the other two you could use, but as we enjoyed it so much we didn’t really need to visit the others. It was only at night when we went to see some of the shows at the other hotels, also every Friday they either have a neon party or a white party at the Riu Montego Bay. Thank you to everyone we met for making our holiday so memorable and enjoyable, it will without a doubt be somewhere we would look to go again in the future.

Guest User
August 26, 2025

Great location although wouldn’t rate this Hotel as a 5 star Platinum. Hotel was clean but rooms a little small and need some decorating. Staff and service were fantastic great choice of food also would definitely recommend the Gourmet restaurant.

Chez647
August 24, 2025

Excellent I would highly recommend staying at this hotel. The food was quality very fresh and a good variation. We was served each day by a gentleman called Audley he was absolutely lovely and really took care of us a credit to the hotel. The hotel was spotless all the staff were lovely and very helpful and very hard working. A big shout out for the entertainment crew and bar staff who are so friendly and hard working they are non stop ensuring everyone has a good time. We have had the best holiday ever

alisonwS5808TA
August 24, 2025

What a fabulous hotel, we had an amazing time here, the staff are so friendly, especially Audley in the restaurant, he couldn't do enough for us. The entertainment team were fabulous, including you in the activities but not forcing you, Deneiro was such a friendly lad. The cleaning staff work tirelessly to keep everything spotless throughout the hotel, the pool toilets were as clean as the one in our room (most pool toilets are pretty awful). We tried a few of the speciality restaurants (these have to get booked via the app and is a bit of a pain) but to be honest you really don't need to visit as the food in the buffet is refreshed regularly and very fresh. There isn't much around the hotel so if you like a wander around this isn't really suitable. You are able to use the hotels either side which we found busier as they are larger but it was nice to pop in and out when we fancied a change, also keep an eye on the entertainment as sometimes the other hotels may have different options, we loved the silent disco as the reggae and the party night at the Montego Bay. My criticisms are: having to book specialty restaurants via the app, also quizzes and bingo are online so you need the internet, which is fine whilst your using the hotel free WiFi but when you go to the other hotels this is not the case and you are unable to access WiFi.

Guest User
August 23, 2025

“Amazing staff at Riu Palace. Downside: pool close too early. Romaine Levy is a must for tours! 876-891-1591 (IG: romainetoursjamaica)
Services & Amenities
Most popular business facilities
Golf course
Off-site
Indoor swimming pool
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Sauna
Spa
Massage room
Gym
Parking
Free
24-hour front desk
Luggage storage
Nightclub
Billiards room
Car rentals
Currency exchange
Conference room
Wi-Fi in public areas
Free

Outdoor swimming pool

Spa

Gym

Conference room
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking is available On-site parking.
Parking
Free
Transportation
Car rentals
Business services
Conference room
Fax/copying service
Wedding service
Front desk services
24-hour front desk
Concierge service
Luggage storage
Currency exchange
Tour and ticket booking service
Food & drink
Lobby bar
Snack bar
Convenience store/kiosk
Public areas
Gift shop
Garden
Smoking area
ATM
Health & wellness
Spa
Massage room
Sauna
Billiards room
Kayaking
Sailing
Windsurfing
Diving
Beach volleyball
Golf course
Off-site
Snorkeling
Hair and beauty salon
Gym
Activities
Beach towels
Nightclub
Cleaning services
Clothes dryer
Dry cleaning
Laundry service (on-site)
Ironing service
Safety & security
First aid kit
Smoke detector
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2013
- Number of Rooms: 288
Phone:+52-9988487869
When you stay at Hotel Riu Palace Jamaica - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, a 1-minute drive from Jamaica Beaches and 9 minutes from Rose Hall Great House. This all-inclusive property is 3.8 mi (6.2 km) from Doctor's Cave Beach and 6.9 mi (11.1 km) from Montego Bay Cruise Ship Terminal.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Montego Bay, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 4 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montego Bay? This property has 1916 square feet (178 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 288 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Montego Bay, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 4 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montego Bay? This property has 1916 square feet (178 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 288 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Frequently Asked Questions
What is the cancellation policy for Riu Palace Jamaica - Adults Only - All Inclusive?
The cancellation policy for Riu Palace Jamaica - Adults Only - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Riu Palace Jamaica - Adults Only - All Inclusive?
What are the check-in and check-out times at Riu Palace Jamaica - Adults Only - All Inclusive?
Standard check-in time at Riu Palace Jamaica - Adults Only - All Inclusive is 15:00-23:00 and check-out time is 12:00.What are the check-in and check-out times at Riu Palace Jamaica - Adults Only - All Inclusive?
Can I bring my pet inside the Riu Palace Jamaica - Adults Only - All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in Riu Palace Jamaica - Adults Only - All Inclusive.Can I bring my pet inside the Riu Palace Jamaica - Adults Only - All Inclusive?
How far is the Riu Palace Jamaica - Adults Only - All Inclusive from the closest airport?
The closest airport is Sangster International Airport, and it is about 8 mins from hotel by car (5.2 km).How far is the Riu Palace Jamaica - Adults Only - All Inclusive from the closest airport?
About This Property
Nearest Airport | Sangster International Airport |
---|---|
Distance to Airport | 5.23KM |
Distance to Train Station | 8.29KM |
Average Price From | PHP22691 |
Hotel Star Rating | 4 |