Riu Montego Bay - Adults Only - All Inclusive
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Riu Montego Bay - Adults Only - All Inclusive

No. 1 of 4-Star Select Hotels in Saint James
Mahoe Bay, Ironshore, Montego Bay, Saint James, Jamaica
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Amenities
Golf course
Diving
Snorkeling
Horse riding
Sauna
Spa
Massage room
Gym
All amenities
Property Description
When you stay at Hotel Riu Montego Bay - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, a 1-minute drive from Jamaica Beaches and 9 minutes from Rose Hall Great House. This all-inclusive property is 3.9 mi (6.2 km) from Doctor's Cave Beach and 6.8 mi (11 km) from Montego Bay Cruise Ship Terminal.
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8.4/10
Very Good
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 99 reviews
Surroundings
Airport: Sangster International Airport
(5.3 km)
Train: Jamaica Rail Way Corp.
(8.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

3

Double Room, Ocean View (U)

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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3

Family Room (U)

2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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DOUBLE Double Standard

2 Double bed or 1 King bed
Has window
Non-smoking
Room Details
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3

Double Room, Oceanfront (U)

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Suite With Sea View

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Telephone
Hair dryer
Stair-free main entrance
Room Details
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Family Room With Ocean View

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Telephone
Hair dryer
Stair-free main entrance
Room Details
Check Availability

Family Room-Oceanfront

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Telephone
Hair dryer
Stair-free main entrance
Room Details
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4

Double Room (U)

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability

DOUBLE DOUBLE OCEAN FRONT

2 Double bed
Has window
Non-smoking
Air conditioning
Telephone
Hair dryer
Stair-free main entrance
Room Details
Check Availability

Family Room

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Telephone
Hair dryer
Stair-free main entrance
Room Details
Check Availability
3

Family Room, Oceanfront (U)

2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
3

Family Room, Ocean View (U)

2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
3

Double Room, Garden View (U)

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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5

Suite, Ocean View (U)

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
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Guest Reviews

8.4/10
Very Good
99 reviews
Verified Reviews
  • Cleanliness8.4
  • Amenities8.4
  • Location8.4
  • Service8.4
Average for similar properties in Montego Bay
Most Mentioned
P‍6‍9‍9‍M‍W‍l‍e‍e‍b
September 29, 2025
The hotel rui montego bay was exceptional, great atmosphere, great staff and everyone extremely friendly, food was amazing and so much choice, the steak house and gourmet restaurants were amazing but you have to book these through the riu app, the drinks were superb and plentiful and the bar staff were great, always busy but always had a smile. Yes there was always a smell of **** but this is a staple of there culture. If you want a quiet hotel this is not for you, the beach was idyllic and tranquil and the romantic meal on there was beautiful. I would highly recommend this hotel as it is beautiful.the rooms were great and always clean and the mini bar and optix were an added bonus and always re stocked. The water park on site is also very good and a must to visit.
0‍3‍3‍0‍7‍6
September 9, 2025
Resort is great, the best part of the whole reort is the fact it has 5 pools, you choose your vibe for the day from relaxing to partying. Food is good. Please tip the staff if you go as i noticed 99% of the people dont tip and that is just flat out wrong. The people are so wonderful and so warm and they work so hard. Please take care of them. The ONLY thing that i wish were different would be the mattresses. They are so firm, there is no give in them whatsoever. But the place is great. The landscaping is beautiful, very clean and front desk is there if you need them. So much to do, so many great people to meet and memories to make. So good in fact im already booked for february again. This is an honest review as i hope it helps.
J‍o‍h‍n‍n‍e‍t‍t‍a‍ ‍R
June 20, 2025
My recent stay at the Riu Hotels & Resorts in Montego Bay unfortunately the experience fell far below my expectations and presented several serious issues. Upon checking into our room, I quickly noticed the floor was dirty. This was addressed with house keeping and she did come take care of this issue .This alone was concerning, but the situation worsened when I discovered mold in the shower. I reported the mold to the front desk and was assured that it would be addressed. I was told that if the mold could not be properly cleaned, we would be moved to another room and the general manager would contact us. Neither of these actions occurred. The mold remained, and we were never contacted by management. Upon checking out, I again voiced my concerns and was transferred to someone who claimed to be a manager. However, there was still no resolution offered. Additionally, I was informed by Jessica at checkout that we owed $0.80. I paid the amount but was not given the $0.20 in change, which although minor, added to an overall sense of poor service and lack of professionalism.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 1, 2025
Upon booking my husbands' birthday trip this hotel was not on my radar. After staying at a luxury hotel we were forced to stay here for one night due to a flight cancellation. I knew this place wasn't it because of all the rules the front desk staff had to recite to us upon check in. There were no elevators in the villas and the steps in the center of the building are open (no roof) not the most safe after rain if you are carrying luggage. I will say this hotel is for a crowd who does not need or care for a luxurious experience. The amount of rules tells you what kind of crowd tends to stay here and it was not our cup of tea. We visited the buffet, the space and options of food were plentiful but we had better tasting food outside of this resort during our stay. The positives were the grounds were pretty and staff checked on us a few times when we first checked in and it is very close to the airport. So close you hear airplanes flying over.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 25, 2025
Me and my fiancé took a trip to this hotel in September for 1 week and I have to say it was brilliant from the time we stepped foot into the hotel to the time we left couldn’t fault the place live music , themed nights , music by the pool amazing food served all day staff was polite always ready to help if needed and was just nice to talk to the local people that worked there we sat down by the beach bar located near the end of the beach I cannot remember the lady’s name that works there but it’s a service with a smile and if she ever sees this review she will remember my partner with the joker tattoo on his back we hopefully will be coming back next year and hope to see her as she made our holiday 😀
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 25, 2025
(Please do intense research, they're good at getting bad reviews gone) Stayed in room 4043 Sept. 24th - 29th and both my friend and I who shared the room, who flew there from two different cities, on two separate airlines were bit by bed bugs. During our time there we had brushed them off for being mosquito bites but the bites continued after we arrived back to our respective homes. Again, in two separate cities. I reached out to complaints@riu.com who ensured me the room had been investigated after my complaint and none were found. This was laughable as a google search would even tell you that bed bugs are extremely hard to find until there's a mass infestation. Nonetheless, RIU did nothing to resolve my complaint so this message isn't for them but if you as potential guest are looking into staying, I want you to be aware and protect yourself because it's not fun paying hundreds of dollars to bring home bed bugs!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 22, 2025
On 2nd October, for the duration of 14 nights, I stayed at the RIU Montego Bay (for the second time, 1st time since it was changed to adults only) and I had a fabulous stay from start to finish. There was always something going on, games to play, foam and beach parties to join in with, activities, twerk offs and reggae always playing in the background. I didn't take out my headphones the whole entire trip. The pools were always well looked after and clean (even when busy), lifeguards were in the pool every morning/night with masks and snorkels ensuring its clean from top to bottom. Sun loungers were bleached and cleaning a few mornings a week where we occasionally had to sit elsewhere whilst it was washed off (but staff always made sure to make you aware, so it didn't get on your clothes). The roots swim-up bar is incredibly busy and is definitely the pool where it's all going on. A lot of the time huge crowds would linger at the bar, but after a simple excuse me, a space became free. All the staff at RIU Mo Bay were welcoming, attentive, high energy and beyond friendly throughout the whole stay. They were kind, full of banter and I have nothing negative to say. Everyone was always happy to help, great at their jobs and had fabulous service from the moment they started their shift to the end. Always greeting us in the morning and throughout the day. Our room was always well cleaned, smelt nice, blanket designs on the bed and the mini bar replenished (although we didn't really use this much). Towels were replenished when needed, beds made, floors mopped and showered cleaned. Tanesha looked after us every morning at breakfast and was such a beautiful person, always down for a chat whilst she was working, and knew our coffee order before we had even sat down. Gaverick and Nakeesha were the absolute best behind the bar and always made sure I was catered for when ordering. Service was quick and really got to know me as a person. Gaverick even made me a unique drink when I couldn't pick from the menu and always did it will a smile on his face. An absolute sweetheart. Nakeesha even made sure I was hydrated whilst sunbathing by giving me some water on a regular basis. Such a beautiful character who was so caring, Endless laughs from the morning till night and always had a wonderful vibe about them. The entertainment team, were quite frankly the best group energy (coming from a performer) I have ever encountered. Their energy is unmatched and their pace didn't diminish every single day and they made sure they greeted everyone, everyday. The 10am morning walkabout the resort shouting 'GOOD MORNING, BUENOS DIAS, GUTEN MORGEN' had me in stitches and made sure everyone was included in their rounds. If you were asleep, you wasn't by the time they came around! Charollette was a highlight of my holiday. I am so lucky to have met such a wonderful person inside and out, and that's without mentioning her insane talent and passion for performing. That gir
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 13, 2025
Hi came from uk between 6 September and 21 September and was really impressed. The safe amazing our waiter jahmarie or Christopher in a morning and lunch brilliant knew exactly what drinks we wanted with our meals and a mine of information locally and around the island. The bar staff MJ Friday and Saturday and O’Brian the rest of the time brilliant. The entertainment staff went above and beyond especially suzie q, xxx roll poly and I think she was called rhi rhi. The food was really good , drink really good. Rooms lovely well kept. Maid brilliant. Nothing was too much trouble. If you needed anything ring reception or use the app someone was there straight away. No sunbed wars plenty to go around. Lovely pools and quiet ones. Partying if you want it or peace and quiet if not . I loved and we are in our 50’s and love to enjoy ourselves. Definitely coming back next year same time
V‍i‍n‍n‍o‍2‍0‍0‍0
October 7, 2025
Check in advised to download the app,everything is on it, however can’t get into the al la carte have to wait 4 days & book at midnight it releases slots. Says a bar is open & is not.Italian is Cooked at lunch time & reheated, lasagne is dry no flavour, steak restaurant only sirloin tell you ribeye buts its sirloin on the menu already pre cooked also, ribs, dry & chicken dry,with dry potato wedges. Buffet restaurant soo much food to choose from but no flavouring not even salt & pepper for all peeps that have allergies. Breakfast pre cooked omelettes,all food is warm under lights.eggs all hard, poached, fried & boiled Caribbean food, continental, fruit porridge, lunch again far too much & dinner, less offerings may give a chance for some taste. Swim up bar is a pee pool thurs, fri,sat,sun! Entertainment is good roly poly & girl with blue hair are amazing at their jobs really get the crowd going & listen to guests & feedback, always happy to help.sports bar staff was also good, i hope these staff are recognised Let hotel know was my 25th wedding anniversary sent gift to another room?! TUI rep was also in her own world booked ricks cafe said transfer journey 1hr20 was 6 hrs coach journey return trip. Room advised I received an upgrade but couldn’t see the difference to what I had booked? Checked out at 12pm, flight at 9.30 pm had to receive a piece of paper to allow me access to hotel facilities but was to hand in room key & towel, to keep towel must pay a deposit, or keep room $10 per person per hour but must drip dry at the pool. Went to reception to ask for an iron didn’t open my mouth but the reception asked an assistant to assist as I was Spanish based on my looks ? When guy spoke & I was English I became a running joke at reception, Rui reggae can access Montego Bay & palace but most feedback is on the food which was always negative,got taxi to airport, driver advised I don’t eat at the hotel either. Would I visit this or a RUI again defo & this is not my 1st time to Jamaica but was defo a let down in places.

Services & Amenities

Spa
Gym
Billiards room
Restaurant
Water park
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children are not permitted to stay at this property

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2007
  • Number of Rooms: 826
Phone:+1-876-9408010
When you stay at Hotel Riu Montego Bay - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, a 1-minute drive from Jamaica Beaches and 9 minutes from Rose Hall Great House. This all-inclusive property is 3.9 mi (6.2 km) from Doctor's Cave Beach and 6.8 mi (11 km) from Montego Bay Cruise Ship Terminal.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Rose Hall, one of the property's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.

Make yourself at home in one of the 826 air-conditioned rooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What’s the cancellation policy at Riu Montego Bay - Adults Only - All Inclusive?

The cancellation policy at Riu Montego Bay - Adults Only - All Inclusive depends on your room type and booking terms.

What are the check-in and check-out times at Riu Montego Bay - Adults Only - All Inclusive?

Check-in at Riu Montego Bay - Adults Only - All Inclusive starts from 15:00-23:00, and the standard check-out time is by 12:00.

Are pets allowed at Riu Montego Bay - Adults Only - All Inclusive?

No, pets are not allowed at Riu Montego Bay - Adults Only - All Inclusive.

How do I get to Riu Montego Bay - Adults Only - All Inclusive from the nearest airport?

The nearest airport is Sangster International Airport, located about about 8 mins from hotel by car (5.3 km) away.

About This Property

Nearest AirportSangster International Airport
Distance to Airport5.32KM
Nearest Train StationJamaica Rail Way Corp.
Distance to Train Station8.38KM
Average Price FromEUR312
Hotel Star Rating4