Sandals Royal Caribbean All Inclusive Resort & Private Island - Couples Only

All staff were kind, friendly and easy going.. Food was good. Room was clean and spacious. I definitely would book again..

This resort is one of a kind. The guests service staff were exceptionally friendly & attentive! They set up all my adventure excursions including my stone massage which was very relaxing:). Looking forward to going back in the future & I definitely recommend to friends & family!

There were so many great things about our trip to this resort, but I wish I would have known some of the negatives ahead of time. The food quality and service was really hit or miss. Our check in was past 4, so we couldn’t book reservations at any of the reservations required spots that day. We went to the walk in spot and it wasn’t very busy. It took 20 minutes to get drinks and over 2 hours to get our food. 4 tables who were sat after us received their food before us. When the food came out not all of the dishes were correct and it was ok quality. Fast forward on our trip, food service was much better at the reservation restaurants and quality was much better. Thai = some dishes were a bit bland but some were phenomenal. French = everything we tasted was great. The pub of all places which we didn’t even realize until the last day served food was GREAT (and the fastest)! Bartenders throughout were friendly and pretty fast. Sometimes they seemed to get annoyed with making shots. We weren’t ordering them non-stop, but still they weren’t thrilled. The entertainment team members were great! Tasheka, Happy Feet, and Dr. Smooth - you guys were great. Shout out to Marsha for slipping a mini- silent disco for us! We obviously came to this resort expecting and wanting a couples resort that wasn’t a rave party, but we weren’t expecting it to be quite so low key. The fire show and the one love show were great! We went over to the Montego Bay resort for one of the days to play pickleball and hang out. The pools at both are very small compared to resorts we are used to, but the layout and modern style of the Montego Bay is more youthful. Royal Caribbean is a bit more dated and needs some repairs and maybe a little modernization in some spots. Would we go to Sandals again based on our experience? Yes? But, if you’re 20-40, I would consider some of the other resort chains we’ve gone to first for the price we paid for this trip. If you’re looking for a quaint, romantic get away with phenomenal views and great overall service, I would however recommend this to be added to your short list!

Do yourself a favor and book a different resort . Communication is horrible here from the moment you step in the lobby and speak to the greet staff . In addition to being poorly trained and informed much of the staff is not friendly , particularly the bar and server staff . We spent time at the sister resort and it seems to be a much better ran resort it definitely had better entertainment , nicer hospitality staff . The transportation people were also helpful there . Just a much better vibe left me wishing we had booked there instead of royal .

I just want to give a huge thank you to everyone at Sandals Royal Caribbean Resort in Montego Bay, Jamaica. My husband and I got married there on June 20th, right on the beach. It was truly unforgettable. From the moment we arrived on June 16, we were welcomed with warm smiles and amazing energy. It instantly felt like paradise. Our wedding coordinators, Shadeen and Sherica, were absolutely incredible. They are patient, detailed, and attentive. They made sure everything was in place so we could actually relax and enjoy every moment of our big day. And we did! From the beautiful ceremony to the delicious food, top service, and fun entertainment, it was everything we dreamed of and more. Our guests couldn’t stop talking about how gorgeous the resort was. It had this peaceful vibe we all needed. We chose the Windsor Beachfront Club Room with a balcony and a tranquility soaking tub. It was an amazing view. I have two recommendations regarding the room. Our AC was a wall unit. It dripped water every day, so we placed a towel under it to prevent us from slipping and falling. My other recommendation is to create a sliding door for the showers. Our floor got wet each time we showered. We placed multiple towels on the floor to prevent us from falling. One of our favorite memories is the sunset dinners by the water. SPICES is the best restaurant with great food and service. We’re already counting down the days until we come back to celebrate our first anniversary.

This resort is quaint and beautifully maintained. We truly felt like family! Kristoff, Jerome, and Devroy are gems! They were so kind, welcoming, and made sure we were beyond comfortable and happy. I’ve never had a better all inclusive experience. We rebooked while on site, and it is 100% due to the service and love shown to us by Kristoff, Jerome, and Devroy!