Premier Inn Ayr/Prestwick Airport

I recommend this hotel if you are arriving late into Prestwick airport. It's clean, fresh and the breakfast is very good.

Fantastic hotel, rooms clean and comfortable. I was worried about the restaurant next door but we had been informed it was closed and no longer part of the premier inn. Our breakfast was top notch, the decor the attention detail was fantastic. But the golden gem is the staff, so helpful and always with a smile their faces. The girl who served us breakfast at the weekend was a credit to the company, she looked happy to be at work and greeted us with a big smile and asked how we were. Will 100% be back.

Easy to find, very close to airport, friendly and helpful staff. Meals were good and good service. Both Hotel and restaurant good value

I had booked (and paid) for evening meal but when we arrived we were told it was only the carvery. They later rescinded and said we could have anything. The breakfast was well cooked - and well rested. It was mostly cold. One of our rooms was cold and my friend went to the receptionist who went to her room with her and changed the batteries in the heating programmer but failed to switch it on. She couldn't either so went to bed early in the cold.

Great as usual. The hotel was lovely and clean. Bed was really comfortable. We had breakfast which was fine and we never seen in the evening as we were at a wedding.

Positive:- Great location and check-in was good. Negative:- The hotel and restaurant/bar are a bit run down and scruffy. The restaurant/bar staff are useless at their job, no desire to provide a decent service, instead just strolling around collecting tomato sauce etc from tables when there was a queue at the bar waiting to be served. When I said I wanted to pay for my drinks with cash the girl behind the bar didn't know what to do and had to call for help!! My daughter rang in the morning to book a table for 6 adults and 4 children at 5pm, she was told that was not possible as the restaurant was full, when we got there at 5:15pm there was only 4 people there, in fact there was only about a dozen other people in the place all night. Finally we were told that the bar was closing at 8pm due to staff shortage. Not a great experience but if you employ a staff supervisor that actually has a brain things might improve.