Holiday Inn Express & Suites Destin - Miramar Beach by IHG

This hotel is in a transition to Holiday inn express. I booked Evoke as a 3 day rest break during our road trip. We were informed 3 weeks before our stay that the hotel would be IHG owned. Being an IHG member I wasn't concerned. Sadly it didn't live up to the standard I'm used to. The room was a good size and bed very comfortable. No facilities to make coffee. The hard floors make for a noisy stay. Breakfast was a let down, very little staff and replenishment was slow. No pool furniture so not really able to relax pool side. Pool appeared to be used by persons not staying at the hotel. Overall not a great experience.

Room was dirty nether bedside lamp worked bed full of sand and dirt the sheet are so worn you see the mattress Through them oh and no mattress pad lobby restroom was a mess.i was told the General manger was going to call me that never happened please do the right thing and stay any where but here !

Modern decor - loved the look of the hotel and very clean. Very comfortable beds, great shower, great placement of hooks, place to plug in phones, and mirrors. Very friendly front desk staff. Received books on local activities and restaurants. Had issue getting tv remote to work and front desk staff came up to room to make sure it worked. Only issue was they didn’t tell us no housekeeping service and garbage cans were small so emptied own garbage. Also the breakfast was not much at all - yogurt, mini muffins, 1 kind of cereal with raisins, and individually wrapped apples. So if breakfast is important I wouldn’t book here or plan on going out. There is a Dunkin Donuts right next to hotel. As far as I can see if they had a hot breakfast it would be excellent.

Mmm... no hot water. The facility was nice but not up to the standards IHG set. Also the breakfast was very minimal..Cereal, yogurt, fruit.. no hot food. Once things are taken care of it will be fine.

GREAT customer service! Incredibly clean! This property is in the middle of a brand transition, and I was concerned about our stay after reading some older reviews. We were pleasantly surprised by the attentiveness and friendliness of the staff, as well as the leadership displayed by the manager, Yulia. Everyone we interacted with offered assistance with a smile. We travel quite a bit, and this location sets itself apart with pleasant interactions and helpful staff.

Hotel did not offer breakfast as advertised,so it's overpriced!Also,asked for extra tiles amd the lady at the front desk said 'bring us the dirty tiles'..thats the housekeepers job..unprofessional,never again