Antara Hotel & Suites - Miraflores

Excellent, highly recommend. The rooms are huge, awesome value for the price. Staff was super hospitable! Couldn't ask for anything more! Would and will absolutely stay here again! Pics are screenshots from a video I sent my friends showing off how cute the room was.

⚠️ AVOID THIS HOTEL AT ALL COSTS. They cannot be trusted, and based on our experience, they will cancel confirmed bookings last minute if they can sell the room at a higher price. Our experience: We booked Antara Hotel about 2 months in advance for our honeymoon stay in Lima. On the day of check-in, while we were still on the plane, I suddenly received an email that my credit card was declined. This was strange since it was a Revolut card that had worked flawlessly everywhere else and even for 3 weeks across Peru. To resolve the issue, I updated my payment details 5 times using different cards — all declined. I tried contacting the hotel. No answer at first, then finally after 3 calls someone picked up. They told me there was a “problem with their card service,” but also that the hotel was already full. This was suspicious, as it hadn’t even been 15 MINUTES since I was asked to update my payment details on Booking. We still decided to go in person (40 minutes by taxi) to clarify. At reception, the staff member (Ramiro Rios) told us we couldn’t check in because the air conditioning was broken. I explained we didn’t need AC, but he became visibly nervous, started shaking, avoided eye contact, and kept changing his story. First, he said he needed to call the female manager for permission. Later, he said the manager was a male named Carlos Barera. After leaving us waiting for 20 minutes, he came back and said the manager refused to give us permission to see the room. At that point, it was obvious they were lying. They most likely gave our reserved room to someone else at a higher rate. To make matters worse, the receptionist told us it would take exactly 3 days to repair the AC — the precise length of our planned stay in Lima. Because of this dishonesty, we wasted over 5 hours of our honeymoon — tired, hungry, and exhausted after a long flight — dragging our luggage around the city to find a last-minute alternative. We ended up booking a nearby hotel directly (not through Booking, since support was unreachable at that moment), and it cost us €320 more than our original reservation, despite being of much lower quality. This experience was extremely stressful and unprofessional. The hotel deliberately misled us and refused to honour our confirmed reservation.

Mrs. I booked three superior triple rooms for all group, but hotel provided us the rooms are the two bedrooms plus an extra bed. It’s not the ones we booked. We request to change but they said no availability. We request manager to solve the problem but she isn’t shown up.

Wonderful place, friendly staff, fantastic breakfast, great location and the large jazzuci tub was a real treat. Definitely would stay here again!