Name: Mint Hotel 84 on Katherine
Address: Sandton, South Africa
Rating: 8.5

South Africa

Johannesburg

Wynberg

Sandton

Tshwane

Randburg

We booked a Deluxe room. The floor wasn’t clean, the bed sheets had stains, no carpet/rug and there was so much noise from the guys cutting trees outside.

We stayed for a week. It was a decent stay. It’s apartment style you can cook your own meals in your room and also there’s a restaurant you can eat and chill at

This was an interesting experience because as we arrived, we had police vans parked in the parking. Of course there’s any visitors seeing this. It causes alarm because you are not quite sure why they come there. The room was very big and everything was clean, but the noise was almost unbearable. All hours there were people coming in and out so if you want to relaxing vacation, this is not the place. And unless we had a room that was not located in the right area, I’m not sure. The restaurant on the hotel premises was good and the food was tasty and there were many options with lovely music and the vibe was great. There was also a swimming pool that we did not use because we went in winter but it looked pretty good. There were no slippers and robes for us to use, which did not add that luxury experience. Someone had allowed us to use their Netflix for several days before it got cut off and we were not sure how to watch TV at all in the room was not really that fun. Fortunately we had sent in close by and many other things to do and we had hired a car (the Avis is very close by which is wonderful and convenient) so we spent our time wandering around which was also wonderful. Overall, I would give this a 3 star out of 5.

Well, from what I booked, it was supposed to be a 2-bedroom apartment.  However, I was given a 1bed (Room.303), and when I went down to enquire, the reception lady wasn't helpful and blamed it on the app. Then I had to ask for a wifi password, which I would have assumed you would be given at reception.  I ordered something, and when I went down to get it, the same reception lady gave me a bit of attitude when asking her how to open the main door so I could collect. Now I'm not normally one to complain, but I guess she didn't realise she was dealing with a person who has worked over 15 years in reservations, and I am very much aware of how OTAs work. I am still very upset about the wrong room choice I was given and made to feel like I'm the one who made an error. Then there was NO iron and hairdryer in the room. Apparently, they don't have any available from what I gathered from the housekeeping lady.
Besides that, the housekeeping lady was  exceptional, and the apartment was very  clean upon check-in. Hopefullysomeone from the place will address these issues.

MINT Hotels & collection

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