Grand Mercure Wakayama Minabe Resort & Spa

Grand Mercure Wakayama Minabe Resort & Spa Reviews

Grand Mercure Wakayama Minabe Resort & Spa

348 Omezudomari Oaza Yamauchi, Minabe Town, Hidaka District, Wakayama Prefecture, 645-0012, JapanSee Hotel Details
Grand Mercure Wakayama Minabe Resort & Spa
Grand Mercure Wakayama Minabe Resort & SpaGrand Mercure Wakayama Minabe Resort & SpaGrand Mercure Wakayama Minabe Resort & Spa
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1 night

Guest Reviews

8.5/10
Very Good
85 review
Verified reviews
Location8.1
Amenities8.2
Service8.7
Cleanliness8.9
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All reviews(85)
Positive reviews(81)
Reviews with photos/video(37)
Awesome stay(21)
Relaxing hot springs(20)
Friendly host(17)
Classy environment(9)
Nice sea view(8)
Delicious buffet(7)
Large rooms(6)
Tasty dinner(5)
Negative reviews(4)
Tik Fung Dave
Classic Room with 2 Single Beds, Ocean/Sea View
Stayed in Feb 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on Mar 9, 2025
Location is a bit far but is fine by driving Very large hotel and spa Superb lounge service with soft and hard liquor
Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day. We are pleased to hear that you enjoyed your stay in the lounge and other areas. All of our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
Guest User
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Apr 2025
Traveling with friends
15 review
8.0/10
Very Good
Posted on Jun 5, 2025
Toilet is a bit small. Facilities are old but in general it is clean.
Response from Property: Thank you very much for your recent stay at Grand Mercure Wakayama Minabe Resort & Spa.We apologize for any inconvenience caused by the restroom size. We appreciate your comments about the outdated facilities, but we are very pleased to hear that the overall facility was clean.We take your feedback seriously and will use it as a reference for future improvements.Thank you very much for your valuable feedback.Grand Mercure Wakayama Minabe Resort & SpaWeb Manager
yue eva
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Jun 2024
Family
13 review
9.0/10
Great
Posted on Jul 15, 2024
Onsen really good and the lounge provided free drinks.
Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day.We are glad to hear that you enjoyed your stay with us.All of our staff will continue to strive to provide a comfortable environment.All of our staff are looking forward to seeing you again. Thank you very much for your valuable opinion.Grand Mercure Wakayama Minabe Resort & SpaIn charge of web
yoke Har
Classic Room with 2 Single Beds and 1 Sofa Bed, Ocean/Sea View
Stayed in Apr 2025
Family
28 review
9.5/10
Amazing
Posted on May 2, 2025
Wide selection of buffet breakfast!
Response from Property: 先日はグランドメルキュール和歌山みなべリゾート&スパをご利用いただき、誠にありがとうございます。ご滞在中はお食事をお楽しみいただけたご様子で嬉しく存じます。またのお越しを、スタッフ一同心よりお待ちしております。 貴重なご意見を誠にありがとうございました。グランドメルキュール和歌山みなべリゾート&スパWEB担当
Gordon
Classic Room with 2 Single Beds, Ocean/Sea View
Stayed in Aug 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Sep 27, 2024
The hotel is quite good for money for a leisurely vacation.
Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day. All the staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
Guest User
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Jul 2025
Family
28 review
7.0/10
Posted on Aug 11, 2025
The location is close to the beach, making it convenient for self-driving tours. Although the hotel has been renovated, it feels a bit run-down, but the beautiful scenery is enough to complement it. The hotel buffet has a wide variety of dishes and is very satisfying.
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Response from Property: Thank you very much for staying at Grand Mercure Wakayama Minabe Resort & Spa the other day. We are honored by your kind words! We are very pleased to hear that you were satisfied with the location, close to the beach and convenient for driving, as well as the beautiful scenery. We are also very glad to hear that you enjoyed the extensive buffet. All of our staff are very pleased that you had a comfortable stay. We look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
Guest User
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in Jun 2025
Family
1 review
7.0/10
Posted on Jul 30, 2025
I went there for my summer vacation. I booked an all-inclusive package, so I was able to enjoy both breakfast and dinner. Overall, it was clean, and the staff were friendly and helpful. The view from the hotel was especially stunning!
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Response from Property: Thank you very much for staying at Grand Mercure Wakayama Minabe Resort & Spa the other day. We are very pleased to hear that you booked an all-inclusive stay and were satisfied with both breakfast and dinner. We are also honored to hear that you praised the cleanliness of the entire hotel and the friendliness of our staff. And above all, we are delighted that you enjoyed the wonderful view from the hotel. We hope that we were able to help you create some wonderful summer memories. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
GangB
Classic Room,Japanese Style,4 Futon Beds,Partial Ocean View
Stayed in Mar 2025
Couple
74 review
10/10
Outstanding
Posted on Apr 21, 2025
The room is in traditional Japanese style. The space in the room is large enough to open several large suitcases. The environment is ok and there is no odor in the room. The front desk service attitude is good. The parking lot is large enough. You can see part of the inner sea view when you take a hot spring bath.
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Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day. We are pleased to hear that you enjoyed your room and the hot springs during your stay. We are also honored to receive words of praise for our staff. Thank you very much. All our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
TSZ YAN
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Jan 2025
Couple
3 review
7.0/10
Posted on Feb 16, 2025
Hotel staff service is good The hot springs are more crowded, maybe Saturday It's a bit like dumplings The room is a bit old was arranged the end room a little chatty yet And two people living was arranged to have two beds two sofa beds It doesn't feel very comfortable Added hotel breakfast, but it was too crowded I have to wait in line every time I get food The experience was terrible!
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Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day. We are sorry that we did not meet your expectations. We take your feedback seriously and will strive to improve. All our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
黑豬阿神
Superior Room with 2 Single Beds and 1 Extra Bed, Ocean/Sea View
Stayed in Jan 2025
Couple
19 review
9.0/10
Great
Posted on Feb 18, 2025
The hotel is located on a mountain by the sea, with a quiet environment and high privacy, and beautiful views outside the hotel and in the rooms. Breakfast and dinner are buffet style. The place is spacious and comfortable with a full sense of space. The food variety is wide and the quality is very good. The hotel's indoor hot spring pool is quite large, and the outdoor hot spring pool has a sea and sky view. At night, you can look up at the stars while soaking in the hot spring, feeling relaxed and comfortable. The rest area outside the hot spring area is simply but tastefully decorated. The hotel staff are friendly and diligent, which is worthy of praise. After dinner, guests can enjoy free drinks and snacks in the hotel lobby bar. The hotel’s homemade wines are particularly outstanding and are definitely worth a tasting.
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6/7
Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day. We are pleased to hear that you were satisfied. All our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
玩要及時,玩得盡興
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Jan 2025
Family
10 review
10/10
Outstanding
Posted on Mar 4, 2025
Checked in on Saturday, there were more locals there. The room is large and the bed is comfortable. Two buffet meals are included. Good value for money
Original TextTranslated by Google
Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day. We are pleased to hear that you were satisfied. All our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
Donny
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in Jan 2025
Family
1 review
9.0/10
Great
Posted on Feb 8, 2025
High cost performance, buffet, hot spring functioning normally. Because the room was full, we could only choose the Japanese style, which was older.
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6/7
Response from Property: Thank you very much for your recent stay at Grand Mercure Wakayama Minabe Resort & Spa. Thank you for choosing our hotel for your trip. We are pleased to hear that you enjoyed your stay. All our staff look forward to welcoming you back. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
Xiangtai
Classic Room with 2 Single Beds and 1 Sofa Bed, Ocean/Sea View
Stayed in Dec 2024
Family
4 review
7.0/10
Posted on Jan 26, 2025
I called the front desk and had them change the room to the one I had originally reserved☺️🙏 The bath was spacious, and the women's was even larger! The best part was the bar time! It was open from 9pm to 11pm, and even though we had a one-year-old child with us, the bar master was very kind and helpful, and we were very satisfied both physically and mentally! The breakfast was varied and so filling that we couldn't eat it all. I'd definitely like to come back if I'm in the area!
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Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day. We apologize for any inconvenience caused by our mistake regarding your room. We are pleased to hear that you were satisfied with the lounge and breakfast. All our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
hkckc
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Nov 2024
Family
7 review
10/10
Outstanding
Posted on Jan 1, 2025
Free parking lot, large 4-person room, full sea view, you can watch the sunrise! There are free drinks, various alcoholic beverages and snacks at happy hour (3-6) and evening (9-11), and the buffet dinner has a wide variety and delicious food (free variety of alcoholic beverages)! A hotel where you will never get drunk😁!
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6/12
Response from Property: Thank you so much for using the Daimiju Waka Mountain Waterside Resort & Spa yesterday. We are glad to hear that you enjoyed your trip. We will continue to work to improve our food and service so you can continue to enjoy your stay. All of our staff are looking forward to your next visit. Thank you very much for your valuable feedback. Wakayama Minami Meiju Resort and Spa is responsible for the network
Kevin Law
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in Dec 2024
Family
1 review
8.0/10
Very Good
Posted on Jan 6, 2025
The environment is quiet, the hot spring facilities are complete, and there is enough parking space. Great destinations for self-drive tours with plenty of fine wines to choose from. It's best for the whole family to eat at the buffet, and to soak in the hot springs and drink wine together.
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Response from Property: Thank you so much for using the Daimiju Waka Mountain Waterside Resort & Spa yesterday. We are so glad to hear that you enjoyed your stay with us. Your words are very inspiring. thank you. All of our staff are looking forward to your next visit. Thank you very much for your valuable feedback. Wakayama Minami Meiju Resort and Spa is responsible for the network