Courtyard Dallas Midlothian at Midlothian Conference Center

Enjoyed property but when spending time with the family and kids, we overheard bartender using profanity. Kids were with in earshot and there was no need for it in the conversation he was having with customers at the bar.

I almost don’t want to write this review because the employees at the hotel were so nice but the owner needs to take responsibility for the condition of his property. I had a two queen bed room and was on the top floor. The room faced the highway so it was a bit noisy especially in the morning but the air conditioner was so noisy it drowned out the highway noise. The bed was comfortable and the room was clean. The air unit was struggling to keep the air cool and had a mildewy smell. The bathroom was not as clean. There was pink mold in the shower and the curtain had brown slimy mold on the bottom. There are buttons on the curtain for easy removal for cleaning so on the day of “every other day housekeeping” I laid it on the tub edge so it could be seen and be replaced. It apparently wasn’t seen. The tub was dirty with that light brown soap scum that happens. And the tub faucet dripped constantly. Housekeeping just doesn’t exist. I thought the bathroom would at least be vacuumed but thought wrong. The coffee machine was not replenished. It was just a disappointing stay.

Andrea is the manager and she was very kind and friendly. It was always nice to see her smiling behind the counter when coming back into the hotel.

The property did not live up to my expectations of a Courtyard Marriott. It was more in par with a Super 8. The lobby was fine but the room showed poor caulking skills in the bathroom are. There were no storage in the bathroom so we just hung hotel hair dryer on the doorknob. The bathroom also had no exhaust fan. Carpet needed to be vacuumed. Worst of all, I had to keep trying refrigerator on. Every two hours the button needed to be push on. No bringing home leftovers to store and my ice bags could not be refrozen. That’s definitely low class. The staff, on the other hand was very friendly and courteous. They did their best to accommodate guests. I was also disappointed that there was no breakfast. Each morning had to go out for coffee. Such an inconvenience. Yes there were coffee makers in the room but who wants to use those? You never know if they’ve been cleaned, how fresh the coffee packets are etc. Would I stay there again or recommend this hotel? No! When playing over two hundred a night, I expect better.

Check in was quick and easy and host was friendly and attentive even though she was busy and having to multitask. King room and bathroom were clean, cool and quiet. Housekeeping and morning host were both very friendly. We will stay here again next time we need accommodations in Midlothian.

Tv audio sound made unbearable to watch tv. A/C out in hallways and elevator. Faucet in tub would not turn off all the way . Dripped all nighr.