Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location3.2
Amenities2.9
Service2.9
Cleanliness2.8
Filter by:
Sort by:
All reviews(32)
Positive reviews(5)
Reviews with photos/video(5)
Negative reviews(27)
Guest User
Triple Room with Shared Bathroom
Stayed in Oct 2024
Business traveler
1 review
3.5/10
Posted on Nov 21, 2024
SMELLS BAD , FILTHY . HARDLY TURN ON HEATING . WE PAID £50 TO STAY BUT I WONT STAY THERE EVEN IF THEY PAY ME TO STAY .
nasher123
Double Room Ensuite
Stayed in Apr 2024
Solo traveler
2 review
3.5/10
Posted on May 19, 2024
Basil Fawlty would be proud of this hotel.
I paid, in full, to Trip Com, showed my receipt and they still wanted more money. Suggest I go down the ban and get them £50.
The room was awful. The TV was leaning into the table, wallpaper was missing. The electric duct was off the wall, the wardrobe door handle was missing, the chair was stained and the toilet seat wobbled.
There IS a car park. It is filled with junk and takes forever to get anyone to open the gate. I parked in the municipal car park opposite.
After the 4am fire alarm the other Mr Fawlty shouted at me because the key card didn't work and I needed it to be reset.
An absolutely dreadful location.
6/12
Donna Kebabes
Family Room with Ensuite
Stayed in Mar 2024
Family
1 review
3.0/10
Posted on Apr 14, 2024
We could not stay due to my 4yr old daughter being admitted to hospital, venue would not refund even due to extenuating circumstances and refused to cancel our booking, so we could still use it!!!!!!!!!, even tho we could not travel !!!!!!!!!!!!!!!!!!
Guest User
Standard Double Room with Shared Bathroom
Stayed in Sep 2023
Couple
1 review
2.0/10
Posted on Oct 29, 2023
This place should not be allowed to operate, the receptionist was such an embarrassment to the company, the room was not as advertised, no towels, the bathroom outside our room and most probably used by more than one person, bathroom not really clean and toilet smells horrible as well as toilet seat broken, the Smell of the place is disgusting I caught a flu because room didn’t have enough heating, water kettle for tea with coffee and tea cups with no where to get water from, we just had to complete our stay as we actually booked this last minute, Trip should not associate itself with such a horrible property
Anonymous User
Classic Twin Room with Shared Bathroom
Stayed in Jul 2023
Traveling with friends
1 review
2.0/10
Posted on Aug 26, 2023
Better sleep on footpath than goin there I was robbed shown different pictures but when reached there it was totally a different place full with junkies and smell of **** all round guy on reception was drunk badly and was very rude too. Room was tiny one totally different to what I saw online and it wasn’t even cleaned empty bottles of alcohol and remainings of smoked cigarettes was everywhere in the room. I didn’t even speak with them about refund and get out of there and went to a different place.
True stay
Double Room Ensuite
Stayed in Mar 2024
Couple
8 review
4.5/10
Posted on Jun 29, 2024
Poor qualities
Meihua
Double Room Ensuite
Stayed in Jan 2023
Solo traveler
14 review
5.5/10
Posted on Mar 26, 2023
Hotel stay in Manchester. The staff was kind and helpful, but the corridors were a mess due to the interior decoration and key exchange, and the wifi was sometimes on and off.
Original TextTranslated by Google
Guest User
Stayed in Jun 2025
Other
2.0/10
Posted on Jul 28, 2025
Don’t go terrible. We went for lunch what a dreadful experience stay at home and stick pins in your eyes you will have more fun
Guest User
Stayed in Jun 2025
Other
2.0/10
Posted on Jul 23, 2025
THIS PLACE IS A DEATH TRAP, FIRE HAZARD WAITING TO HAPPEN... unsafe, poor electrics, this property would NOT pass an electrical survey, with a burnt out 4x gang extension in the room, exposed wires from the ceiling light fitting - we did not use the shower, no Shower head bracket on wall, toilet and bathroom totally unhygienic "Been to cleaner public facilities". Curtains did not reach the windowsill. The booking confirmation said a city view – This was a back street, overlooking a car park containing rubbish.. The place is death trap, surprised its even allowed to stay open. Report being sent to Health & Safety and Trading Standards.
Guest User
Stayed in Jun 2025
Other
2.0/10
Posted on Jul 22, 2025
This is one of the worst places I have ever stayed. We paid £195 for 1 night as we were going to see Oasis in Manchester. The "hotel" is more like a homeless shelter. The whole place was filthy and smelled, the room was dirty and gave us the creeps from the moment we arrived. The bathroom was covered in dirt, hairs and dead bugs on the floor. We slept in our clothes on top of the bed and left at 5am as soon as I was able to drive! Locals we spoke to in the pubs along the road told us homeless people stay here for £16 a night and it is not a safe place to be, always has police at it. I drove 4 hours home to Scotland and immediately showered and washed everything I had with me as I felt like bugs had been crawling on me. Do not recommend! Stay away from here!
Guest User
Stayed in Apr 2025
Other
2.0/10
Posted on May 15, 2025
Horrible place! Absolutely run down and dirty. It honestly honours its name. We entered the room, the wardrobe was all doodled over by I suppose some children that stayed there. There were no towels or toilet paper in the bathroom. As soon as we went in, I noticed that there were crumbs on the floor. No, you don’t even want to know how it looked down the beds. The shower only had the hose bit. I mean, I didn’t sign for the 3rd world country experience here. Also, if you wanted to take a shower, you better hurry because the shower booth started leaking after a while. Grotty place. The staff were not of much help either. Like when we asked for towels, one of them seemed annoyed because we asked and told us quite rudely that we had to wait. NUMBERS ON ROOMS WERE WRITTEN WITH A MARKER!!! Horrible place. ABSOLUTELY AVOID!
Guest User
Stayed in Dec 2024
Other
2.0/10
Posted on Jan 30, 2025
Just had my booking for July cancelled for apparent invalid cards (my everyday bank card and my active credit card). Called the number and was told they were renovating the rooms on those dates despite me not saying what dates we had booked. They then hung up on me. This was booked for the Oasis gigs so won't be surprised at all to see it back available in a week or 2 time at 5 times the price. Avoid. Sounds like a hole anyway.
Guest User
Stayed in Nov 2024
Other
2.0/10
Posted on Dec 11, 2024
The hotel is not worth to be in existence, the facility is not safe for one person to stay a second talk less of people sleeping in it. The mattress was stained, bedding was very unclean, loud noises throughout the night. Customer service was very poor, it was very horrible to stay there a second not to talk of minutes. Horrible and unpleasant all over the hotel, cable lying everywhere. It was very cold; heater was not functioning well. Shower room is very small and timescale everywhere. Shower is faulty, so not warm to shower, shower tub is cover with irritating black stuff that shower it was not well cleaned. I really pray disastrous event will not happen because the hotel environment both external and internal is not safe for people to stay in, the whole building should be renovated and management should be changed to avoid fatal incident happening within the hotel.
Guest User
Stayed in Oct 2024
Business traveler
10/10
Outstanding
Posted on Nov 18, 2024
Nice Place to stay. The only issue was shared bathrooms but for the price, it was a fun. No Cons at all. Quite location and 24 hours reception are a great help for my business trip to middleton. Great overall
Guest User
Stayed in Oct 2024
Family
10/10
Outstanding
Posted on Nov 18, 2024
They don't do parties and don't have a bar or breakfast yet. Soon to start so I hope it will be there on our next visit. Stopped for a quick nap on our journey from London to Glasgow, never expected this place to be this much luxurious in this price. Room numbers are a bit trouble but 24 hrs reception is always there to help and get u back on track. Overall completely satisfied.