Le Mersenne Zanzibar, Autograph Collection

We received excellent service

The best ocean view with the best amenities

nice hotel

Good location close to the beach, very good security and the rooms are so so clean and beautiful.The price matched the room you get.The food was very good . Communication was abit an issue but yet all the staffs where so welcoming and nice to us.Thank to the restaurant supervisors,Especially GODLISTEN who make sure we comfortable and enjoy our food( very testy food )by answering all our questions. The receptionist was 24/7 there to help us. Especially PETER and JUNE who make sure our stay till the last day was good.A big thanks to all the staffs from the security to the director who granted and early check in and few hours late check out . Thanks

Let me start by saying this review is not a reflection of the staff — they were consistently kind, helpful, and welcoming. This review is strictly about the property itself. Le Mersenne is, unfortunately, overpriced for what it offers. At around $600 per night, the experience and quality do not match the cost. -Water leaks into the rooms, which is unacceptable at this price point. -The private pool and loungers overlook a bush, offering no view and very little sense of luxury. -When we asked for towels to take on an excursion, we were told no. For a property charging this much per night, that kind of restriction feels unreasonable. -We were also charged an additional fee for a third guest. While I understand this is common practice in East Africa, it still feels unfair given that breakfast isn’t included, and the third person spent additional money at the hotel on food, drinks, and spa services. Overall, Le Mersenne simply doesn’t deliver the experience or value you’d expect for the price. The staff do their best, but the property itself needs serious improvement before it can justify its luxury rates.