Hotel Park Nilo Reforma

Took three tries to get key card to work for entry to room- three trips back to front desk. They have the address AND put room number on door key- “in case you lose it, someone could return it” per manager Hymie. Yes and enter my room!! The door card did not work six times. I removed the sticker with room number. Remote for TV disappeared. Pool in disrepair. NOISY- A/C very loud, gym has classes from 0600 to 2200-2300 at night- the base is so intense the boom boom carries through the windows and floor. Some sort of construction at the hotel which adds a BANG BANG BANG from 0700 to 1800. No water one day then brown water. They do provide lots of bottled water- do not use tap water for brushing teeth or washing! Location is great. Have google translate or App for translation as staff does NOT speak English- their site lists English - not true. Bed was comfortable and housekeeping great. Too many other choices to ever consider staying here again. Yes, I left prior to scheduled check out date because too many issues. Hymie was creepy and stared at me when I asked to check the key card to ensure it would work before going to room. Never apologized. The ladies were nice but not helpful as did not speak English. If you Uber must use W iFi in room - will loose it after exiting the elevator. Nice lady signed me in through reception so I did not have to return to room. Currently- charges are for full stay-asking credit card to adjust. Stay elsewhere if you want quiet and safety.

Only one things about this property to be aware of: There is a gym on the 2nd floor with loud music from 8 to 8- and sometimes 10:30 PM. We were on the 5th floor so no big deal, but if you were on the 3rd or 4th it may suck.

Excellent Location, spacious room, comfortable bed. However, hot water was an issue, had to call front desk and have maintenance come check why I couldn’t get any hot water, they were kind and fixed the problem.

Great hotel in CDMX This hotel was perfect. My family and I had a lot of fun at the pool and the neighborhood was beautiful. Jaime was an awesome host.

I got one their suites at a pretty decent price off season. I did not get a chance to explore the hotel, but for what I could see it was very nice. The suite itself was gorgeous and spacious. It is modern and tastefully decorated. There is a gym that is open to the public and it’s open late. They do play loud music which can be heard in the room. It’s not loud, but it’s there. That was not a big deal for me. The plan was to explore nearby Chapultepec Park, but my kids mutinied and we ended up just resting in the room, which was also pretty nice. I guess now we have an excuse to come back : )