Sheraton Mesa Hotel at Wrigleyville West

Conveniently located near parks, shopping, and dining. Spacious, comfortable beds and clean rooms. Friendly, professional staff offer exceptional customer service.

My husband and I spent the night here last Saturday. We had an event going on close by and I had to be at the airport the next morning, so we thought, why not. It's a nice place to stay, we have stayed there another time or two years ago and it was lovely! We were rather disappointed this time. Everything from the shower that had standing water the was slow draining and an awful tile job to the TV and the phone not working to the $41.00 beer with a shot. We were not pleased. When my husband gasped at the price of the drink the bartender said sorry, they didn't set the prices. When we asked what was going on the with TV they couldn't say, but someone was going to come fix it (and never did). We were up bright and early Sunday morning and went for a lovely stroll around the lake, after that we went to the pool. The pool area was a mess, towels and debris everywhere, two of the hot tubs weren't working and the one that was working had missing plaster and the tiles looked like they hadn't been cleaned since I don't know when. We were told that the hotel would soon be undergoing a renovation, I don't think it can happen soon enough.

Staff very nicely ce