Turtle Beach Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mermaid Beach
Turtle Beach Resort
2346 Gold Coast Hwy, Mermaid Beach, Queensland, 4218, Australia
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Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Diving
Snorkeling
Surfing
Hiking
Sauna
All Amenities
Property Description
With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This family-friendly hotel is 1.2 mi (1.9 km) from Kurrawa Beach and 1.4 mi (2.3 km) from The Star Gold Coast.
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7.9/10
GoodCleanliness7.9
Amenities8.0
Location7.8
Service8.0
All 103 Reviews
Surroundings
Airport: Gold Coast Airport
(22.0 km)
Train: Robina
(8.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
18
Two Bedroom Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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15
One Bedroom Apartment
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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18
Two Bedroom Family Suite
1 Queen bed and 2 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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15
One Bedroom Superior Apartment
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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24
Two Bedroom Superior Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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23
Three Bedroom Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Bedroom 3:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
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Guest Reviews
7.9/10
Good
103 reviews
Verified Reviews- Cleanliness7.9
- Amenities8
- Location7.8
- Service8
Average for similar properties in Mermaid Beach
AI Summary
The location is convenient, close to the beach, shopping centers, and transportation. The staff are consistently polite, friendly, and helpful, creating a pleasant environment for guests of all ages.
Guest User
February 13, 2024
The location of the hotel is okay. If you are not traveling by car, it is very convenient to take the bus. In addition, the room is also suitable for cooking and has a full set of kitchen utensils. The bad thing is that the sofa looks too dirty and smells bad, and the quilt on the bed looks old and unclean.
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Guest User
August 1, 2023
The staff was very nice and helpful. The resort is perfect for families with children. We had a room in the adult pool area, which was very quiet. A few minutes walk from the beach and walking distance from woolworths.
Original TextTranslation provided by Google
Emily0
June 23, 2022
What should I say about this bad review, I obviously searched for a hotel in Oman and the result was recommended to me. It cost me money in vain. I don't even know which country the hotel is in.
Original TextTranslation provided by Google
MurrayJessica
June 13, 2022
Didn't inform us about deposit ontop of the room cost. Couldn't afford deposit, couldn't get refund on room, couldn't get into our room. They let me and my 6 year old daughter sleep on the street after paying $400 for the room. It was an absolute joke. My daughter now has a bad cold because of this and this will be followed up with fair trade Australia.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Surfing
Off-site
Hiking
Off-site
Sauna
Gym
Public parking
Free
Priority airport pick-up
Additional charge
Luggage storage
Bar
Tennis court
Restaurant
Cafe
Water park
Free
Airport drop-off
Additional charge
Children's pool
Playground
Water slide
Kids' club
Childcare service
Additional charge
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Water park
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Priority airport pick-up
Additional charge
Shuttle service
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Front desk (limited hours)
Languages Spoken
English
Food & Drink
Cafe
Bar
Health & Wellness
Tennis court
Golf course
Off-site
Gym
Sauna
Sunbathing area
Diving
Off-site
Hiking
Off-site
Snorkeling
Off-site
Mini golf
Kayaking
Off-site
Surfing lessons
Surfing
Off-site
Activities
Gaming area
Home theater
Water park
Free
Water slide
Public Areas
BBQ
ATM
No smoking in public areas
Picnic area
Garden
Cleaning Services
Laundry service (on-site)
Clothes dryer
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's meals available
Children's pool
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–10:00
Front desk hours: [Mon-Thurs, Sun]07:00–19:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: AU$10.00 (approx. PHP 359.11) per person per night |
Children 3 years old and over | AU$45.00 (approx. PHP 1,615.99) per person per night |
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. PHP 7,182.15) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2001
- Renovated: 2010
- Number of Rooms: 410
With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This family-friendly hotel is 1.2 mi (1.9 km) from Kurrawa Beach and 1.4 mi (2.3 km) from The Star Gold Coast.
Spend the day on the private beach or dip into one of the 4 outdoor swimming pools or 4 hot tubs. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at Deck Resturant and Bar, a poolside family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 141 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Spend the day on the private beach or dip into one of the 4 outdoor swimming pools or 4 hot tubs. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at Deck Resturant and Bar, a poolside family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 141 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.