Sheraton Memphis Downtown Hotel

Staff Friendliness: Many guests found the staff to be polite, helpful, and welcoming. Various staff members, from valet to housekeeping, were noted for their friendliness and willingness to assist, contributing to a comfortable and pleasant stay.

Sheraton Memphis Downtown Hotel is a real pit! The internet is trash. I have to use my phone as a hotspot to receive a signal and it's a slow one at that! Not to mention there isn't a good phone signal either!! 19mbs today is a paltry speed. Should be 100 minimum. The chair backs in the bar are dirty from hands moving them in and out. There's paint peeling over the window in our room - probably got wet at some point? Two of the four main elevators are out of service. There are more elevators down the hall a piece. The rooms are livable. Clean, tidy but not as clean as my wife's standards. Two 'Full' size beds (I like queen). Bed skirt has black spots from someone's luggage bumping against it. The room next to us is vacant as is the one across from us. Both have door peep holes with no lens' in them, just an empty hole! We had maintenance replace the battery in the smoke alarm next door as it kept 'beeping' every minute. It's not like other Marriots we've stayed in. It's a worn out hotel. Pool was closed. Exercise room looked modern. Free laundry! Elevators are slow. We like to take the stairs, but sign says Emergency Exit Only - door locks behind you. They say the downtown area is good, but don't venture too far out from there at night.