La Quinta Inn & Suites by Wyndham Memphis Wolfchase

Breakfast, gym, laundry, pool amenities and a lot of options of restaurants nearby and gas station is walking distance. I enjoyed my one week stay here. Thank you for the great experience.

DO NOT GOT HERE . THEY WILL STEAL YOUR MONEY AND FORCE YOU TO BOOK ALL OVER AGAIN. By far the worse experience I’ve ever had when dealing with a hotel. Prior to this I’ve been a loyal La Quinta guest but I can promise you I’ll never be back to one again. I pre booked a 4 night stay (had confirmation email, numbers, receipt, etc.). And coincidentally on the 3rd night, this hotel made a MODIFICATION TO MY STAY ON MY BEHALF. Where has that ever happened or been acceptable? And to make matters worse, it wasn’t in my benefit. They had took it amongst themselves to cancel my last nights stay, & was now forcing me to either pay for an additional night (which I had already paid for in advance) or immediately leave the hotel. They offered me zero remedies for my situation & only hardship. After hours of discussing how we could reconcile the situation, they assured me I would be refunded for the night THEY decided to modify on my behalf. The female clerk even gave me a confirmation paper (photo is attached), as well as I saw the pending deposit in my account. So reluctantly, I booked an additional night. It wasn’t until checking out that next day & arriving home I noticed they REVERSED THE REFUND DEPOSIT THEY MADE. This place has zero ethics, morals, & customer care. The amount of times I saw police cars there to mediate this exact situation for other individuals as well is also telling. There committing fraud. I’d suggest staying as far away from this place as possible. Sickening that a place like this can even be in business. The world has a funny way though of giving people what they deserve. Hope I help another family out there!

Check in was not a great experience. I did do pre-check in online prior to our arrival, however it was a more timely experience than it needed to be. The young lady that checked us in was very unprofessional with no customer service skills at all. Additional guest services training would be recommended. I also requested an extra blanket for the room, that request was not fulfilled.

At checkout the next morning found several cars vandalized even with all the cameras supposedly in the parking lot. An extremely large amount of vehicles which means someone had no worries of being apprehended and had all the time in the world. I don’t know why my vehicle was spared but it seemed to be the only one spared. This review is for the others who weren’t spared. This was in my home city and my guest who I brought was instantly disgusted with my hometown as am I. The crime makes me glad I moved

The breakfast hot water jug tasted like coffee because they rotate the same jugs with the coffee.

Meh, would stay elsewhere next time. Ok for a quick overnight stay but will not stay again. Beds are very squeaky, walls are thin, could hear everything outside the room from the neighbors talking late and early to the room upstairs flushing their toilet. Hard to get good sleep. Area seemed ok.