To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.0
Service3.8
Cleanliness4.4
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All reviews(53)
Positive reviews(49)
Reviews with photos/video(18)
Great location(24)
Friendly owner(14)
Awesome stay(13)
Easy to get around(8)
Convenient location(8)
Clean and tidy(7)
Negative reviews(4)
Choiiiii
Commerce Guest Queen
Stayed in Aug 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Sep 18, 2024
Good location and easy to find and next to flinders station. The hotel staff is helpful but they don’t have toothpaste and toothbrush in room you just need to order it yourself.
Ramz!
Commerce Guest Queen
Stayed in Nov 2024
Family
3 review
4.2/5
Very Good
Posted on Dec 29, 2024
- very good location
- big beds
- clean and tidy room
- accommodating staff
- nice hotel lobby
Response from Property: Dear Raizel Ann,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our central location, comfortable beds, clean room, and the friendly service from our staff. It’s also great to know you liked our hotel lobby.We look forward to welcoming you back for another excellent stay!Best regards,Michael Nguyen | Duty Manager
Guest User
Commerce Guest Queen
Stayed in Nov 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Dec 16, 2024
great location and great customer service.
The front desk staff was nice and friendly.
Response from Property: Dear Guest,Thank you for your kind feedback! We’re delighted to hear that you enjoyed our great location and experienced excellent customer service from our friendly front desk staff. We truly appreciate your comments and look forward to welcoming you back soon.Best regards,Michael Nguyen | Duty Manager
Guest User
Commerce Guest Queen
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Great stay, very nice staff, good breakfast, good location.
Response from Property: Dear Guest,Thank you for your kind review! We’re so glad to hear that you had a great stay and enjoyed our staff, breakfast, and location. Your feedback means a lot to us, and we look forward to welcoming you back soon.Best regards,Michael Nguyen | Duty Manager
Guest User
Perkins Twin Room
Stayed in Feb 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Mar 31, 2024
A little outdated. Amazing location. Decent price. Overall 7.5/10
Guest User
Commerce Guest Queen
Stayed in Sep 2024
Business travelers
1 review
4.5/5
Great
Posted on Oct 9, 2024
The room did not offer brushes and drinking water.
Guest User
Perkins Deluxe Yarra View
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on May 14, 2024
Was a very nice hotel and a perfect location to the CBD
NathanDev
Commerce Guest Queen
Stayed in Feb 2023
Couples
22 review
3.5/5
Posted on Apr 2, 2023
The hotel is situated in a prime location within walking distance of the shops and laneways in the city.
The AC and the hari dryer in the first room did not work. The staff moved us into another room, but we had to pack everything we unpacked and resettle in again. These basic amenities should be checked prior to letting the room.
The second room we were moved into had lots of hair/ fur on the carpet. We only noticed it the next day and was fed up by then as we were checking out in a few more hours.
Preechai
Commerce Queen Yarra View Room
Stayed in Oct 2023
Business travelers
14 review
4.5/5
Great
Posted on Nov 11, 2023
Feel expensive compare price and service is considered fine.
Eatplaylove
Commerce Guest Queen
Stayed in Nov 2022
Couples
2 review
5.0/5
Outstanding
Posted on Feb 27, 2023
You will never go wrong here! Fantastic staff, comfy bed and great location. Can't Wait for next stay!
KwokJessie
Commerce Guest Queen
Stayed in Nov 2023
Solo travelers
3 review
4.7/5
Amazing
Posted on Jan 1, 2024
the architect is classic and gracy.
Work-Life Balance
Commerce Guest Queen
Stayed in Aug 2022
Couples
5 review
4.7/5
Amazing
Posted on Sep 27, 2022
An elegant hotel in a good location just close to everything we need. Beautiful lobby, clean common areas, and a welcoming atmosphere upon arrival. Comfy bed and convenient parking. Decent breakfast and friendly restaurant staff make your day. Only a downside was housekeeping keep asking us when will you check out while we are going out for breakfast and coming back to our room, but it will not bother us for our visit again. Thanks for having us.
Alonholidays
Commerce Guest Queen
Stayed in Aug 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Sep 22, 2024
Good stay
Guest User
Commerce Guest Queen
Stayed in Apr 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 28, 2023
Good position, good service, good facilities
Guest User
Commerce Guest Queen
Stayed in Jul 2022
Couples
4 review
3.7/5
Posted on Aug 13, 2022
Rooms were a little small and shower was very small. Only Queen size bed and they upgraded our room which was not an upgradeLocation is great but parking is an issue here as they have no valet parking.