215 Little Collins St, Melbourne, Victoria, 3000, AustraliaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.9/10
Very Good
315 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.6
Service8.9
Cleanliness8.9
Filter by:
Sort by:
All reviews(315)
Positive reviews(298)
Reviews with photos/video(76)
Great service(53)
Easy to get around(45)
Located downtown(43)
Great value for money(33)
Convenient for shopping(22)
Classy environment(11)
Many amenities(10)
Poor Internet(6)
Negative reviews(17)
YangLiuUTS
Heritage Triple Room
Stayed in Apr 2025
Family
2 review
8.0/10
Very Good
Posted on May 23, 2025
The location is perfect, but the glass door between buildings are very noisy when open and close in the morning. Got a bad sleep.
Vicmilomiffy
Heritage Queen Room
Stayed in Mar 2025
Solo traveler
1 review
6.0/10
Posted on May 26, 2025
Overall, only 3 stars as the room is small, quite noisy and looks old fashioned. Hotel buffet breakfast is ok. House keeping is pretty good as they come and clean everyday. Hotel price is pretty pricey as it cost around $800+ SGD for 1 week stay and no hotel breakfast. Good location as it is at the CBD area.
Kevin Bio
Heritage Queen Room
Stayed in Feb 2025
Business traveler
12 review
9.0/10
Great
Posted on Mar 18, 2025
Visit the hotel for my business and the property location was great. Everyone very friendly. On checkout the hotel gm was in the lobby helping me out.
6/8
Dr AF
Heritage Queen Twin Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Apr 1, 2025
Clean! Easy check in and check out. Spacious room with comfy bed.
Guest User
Heritage Twin Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Aug 2, 2025
Nice location in the CBD, very central and close to Flinders train station and the Yarra river. Clean and tidy. Happy with the experience
Guest User
Heritage Queen Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 7, 2025
Excellent location - in the city heart and close to all amenities.
Very clean
Excellent helpful staff
Good lounge bar with snack food, not expensive.
Guest User
Heritage Queen Room
Stayed in Apr 2025
Business traveler
1 review
9.0/10
Great
Posted on May 21, 2025
Great location and convenient for the conference location I was attending. Had a gym which was fab. Also friendly service in their bar. Overall very happy.
Guest User
Heritage Queen Twin Room
Stayed in Sep 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Oct 23, 2024
Very well equipped room, perfect for our little trip. Was a bit noisy at night, could hear a lot of the people on the streets below even though we were on the 5th floor.
Guest User
Heritage Twin Room
Stayed in May 2025
Traveling with friends
1 review
7.5/10
Posted on Jun 16, 2025
There are no room slippers but they will provide you if you ask the reception.
IrinaSol
Heritage Twin Room
Stayed in Feb 2025
Family
15 review
10/10
Outstanding
Posted on Apr 7, 2025
Good hotel just in the epicentre of Melbourne city life. Spacious room, daily cleaning, online chek in and out, free tram stop nearby. Tea/coffee and kettle in the room. Comfortable beds. Gym and pool on 6th floor, but did not visited. Saw moths in the bathroom.
Guest User
Heritage Twin Room
Stayed in Jan 2025
Couple
7 review
10/10
Outstanding
Posted on Feb 26, 2025
Excellent location in the city centre of Melbourne. You can get to the shops on foot in walking distance
Guest User
Heritage Twin Room
Stayed in Jan 2025
Family
3 review
7.0/10
Posted on Feb 12, 2025
Hotel is a bit aged. And it took quite some tine to find our room as each floor is big like a maze. Nonetheless the beds were comfortable and bathroom was clean. Location was excellent too.
Guest User
Heritage Queen Room
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 13, 2025
Great location; friendly service; Given an upgrade. Nice surprise. Room with a window!
Guest User
Heritage Twin Room
Stayed in Dec 2024
Solo traveler
10 review
10/10
Outstanding
Posted on Jan 24, 2025
Excellent Location in the downtown, just in Collins St, close to everything, information center, museum, library, AO center, railway station, free tram to the skybus to the airport
Clean room though a bit small in the case of twin room