Four Points by Sheraton Medellin

It was a great experience staying in the hotel. All staff are so nice and helpful. They really take care of kids. We went swimming with our kids every morning. They even prepared new toys for that! How sweet! The location of the hotel is excellent and it’s quiet and safe around. It has a large shopping mall next to it that you just need to cross the gate from the 2nd floor from the hotel. So convenient! We will definitely recommend to our friends of it! Thanks all the staff for a pleasant stay.

The location of the hotel is perfect. There are 2 malls, a pharmacy, a starbucks, a restaurant on a walking distance, so a lot to do. Regarding the hotel itself, the staff is very pleasant, really friendly. The service they give is excellent, always with a smile on their faces and very attentive. For example, the staff that made us breakfast, Mr. Juan Jose, made us feel at home. The front desk staff, the house keeping ..... you name it. In a few words, this hotel was the best option for us and the service was excellent.

As a Bonvoy Member expected more commencing with ‘recognition’. Will be reaching out to Customer Service. Location quite frankly is odd. Hard to walk anywhere but the adjacent mall. Staff is unprepared for tourists who want to explore the city. Hotel does not have a city map and was unable to print one. They were challenged to point us in the correct direction. Thanks to UBER and friends we enjoyed our days in Medellin. Hotel breakfast was odd. Tables wee not bussed, food not replenished, limited staff. The last morning we just left and figured it out at the airport. Full service Marriott has a better location.

Very nice, friendly, and secure hotel adjacent to a wonderful mall with lots of good coffee shops and restaurants. Conveniently located just a walking mile away to the Medellin social life area (restaurants, bars, and night clubs). Rooms are nice (not luxurious but nice) and has a good view of the city (if on a high level). Breakfast was good but does lack some "gringo" foods (bacon, ham, etc). Service is awesome. Endless coffee and always serving without needing to request it! Pool is small and a bit inconvenient to get too. Definitely worth the stay if you get a good price.