Fairfield Inn & Suites Toledo Maumee

Enjoyed my stay.

I would not recommend this hotel. It’s not clean and seems haphazard in the way it functions - no one at the desk, overflowing trash bins, sloppy housekeeping. The staff was nice enough, but their standard is too low even for a basic hotel.

I had pre-booked this hotel along our cross country journey. We booked all hotels that had a breakfast and pool/hot tub because we knew we would need it with our travels. Upon arriving to the hotel, the front desk person said they did not have a hot tub, which I thought she was misunderstanding what I was saying. I went to the pool room and there was caution tape all over where a hot tub would’ve been. When I had called to confirm my reservation weeks ago they said they had a hot tub. When we arrived, there was no hot tub available. That information was never transferred to us over the weeks and so we paid for a hotel that did not have the amenities that they said they had. It was a huge disappointment! When I did go into the pool room, the chemicals were so strong. It took our breath away, our son started coughing, and our eyes were watering. We never entered the pool because we’re actually nervous at how high the chlorine levels were just entering the facilities. We brought this to the attention of the front desk, worker and she agreed and said we should stay away for at least an hour. We never did enter the pool for the fear of how high the chemicals might’ve been. During the breakfast the next morning, we went down around 8 o’clock, which means breakfast had already been going for a while and still had a while to go. We had to ask for the creamers and the staff member acted like they didn’t know about any creamers. We had told them that we had saw them yesterday because we had used them when we arrived. Then they magically appeared. They were not restocking the items so it was slim pickings, even though there was more time left in the breakfast.

I live about 5 minutes away from this hotel so I’m a little bit of an unusual guest. :) Our water at home had to be turned off overnight for plumbing work so I booked a room here after reading the reviews. I was a little nervous after reading comments about smells, renovation work and room shabbiness, but I also saw some good reviews about service and the breakfast buffet. I shouldn’t have worried! Before booking, I drove along the ***** of hotels near this location and I liked this one best, especially for the very reasonable price. It’s well lit, and very safe with parking just a few steps away from the main entrance. There’s no reparking or “pulling around to the back” needed to get close to your room. You can walk right in with your luggage, check in and go up the main elevator right off the lobby. Love that! It’s situated in a great area right off a business park (Indian Wood Circle) where I used to work, so I’m familiar with the area. It’s close to so many restaurants! Toledo is known for having a ton of restaurants anyway, chain and local, but this area is one of the best. This hotel shares a parking lot (practically) with Applebees next door, but it gets better. It’s in walking distance of an Outback Steakhouse, Longhorn Steakhouse, local Don Juan Mexican restaurant, Cracker Barrel down the street, local fancy Mancy’s Bluewater Grill seafood restaurant, Smokeybones BBQ, Scramblers breakfast and brunch, local treasure diner Sam’s Diner, fantastic La Fiesta local Mexican restaurant within 5 minutes, amazing Thai restaurant Bangkok Kitchen for takeout, simple but excellent local Mediterranean diner Zane’s, BW3s, Carabbas, gourmet local pizza Gino’s, Barry Bagels, amazing cookie shop Cookie Lady, and all the usual fast casuals like Panera, Chick Fila, Chipotle plus fast food Wendy’s, Arby’s, Taco Bell, McDonalds. I know I’m forgetting others. It’s a perfect storm of restaurants within 5 minutes of here in 3 different directions. There are also mega grocery stores like Meijer, Kroger, Wal-mart, etc. within 5 minutes. Back to the hotel. :) The front desk is small and immediately inside the entrance. There wasn’t anyone at the desk when I checked in at 8:30 pm and no bell to ring which was a little odd, but after a few minutes someone appeared, friendly, and I was helped. The desk area was empty still as I went out to my car later and came back after an errand. Maybe it was a fluke evening, but I was uncomfortable with no entrance supervision like that. The hotel is in a busy but safe area but I’m extra cautious. The next morning someone was at the front desk the entire time I was eating in the lobby. The check in was quick. I reserved it online in the parking lot and walked right in and it was ready. I got a room on the top (3rd) floor. Room 302, king bed. I didn’t see any shabbiness in the room, hallways or lobby and no smells at all (and I’m picky about smells!) in the room or hallway. The elevator was a little chemical smelling.

Danyelle and Daniel we just awesome! Danyelle was training Daniel and was doing an amazing job. I am a retired corporate trainer and was observing Danyelle training Daniel. She was 100% involved and gave excellent advice. Danyelle has a brilliant future in the industry.