Breezbay Seaside Resort Matsushima

どこも、大型連休特別料金で高い中リーズナブルで行き届いたサービス。貸し出し品はRefaのドライヤー、コテなどで髪の毛に気にかけている女性にはとても嬉しい 貸し出し品、アメニティは豊富で大変満足 お料理は贅沢ではないが料金に合う ２箇所に無料の貸し切り風呂あり その他ジャグジーお風呂が¥1000で45分予約出来る (精算は帰る際）料金支払っているのでもう少し長くても良い気がする。

This is a low rating for a reason; there are no particular issues with the facilities. I decided to give a low rating because of the service provided by the front desk staff (a tall Japanese man in his 30s with curly hair). After checking in and receiving my key, they didn't explain anything about the hotel, just said, "The information is written on a piece of paper." (We spoke in Japanese, so it wasn't a language issue.) When I tried to ask about the facilities that weren't written on the paper (where they were), they were already helping the next guest. The worst part was that they had already shown the next guest around the hotel; why didn't they? I simply handed over my passport and checked in, so I don't think they were encouraging any complaints. I will never stay here again, and everyone should be careful.

ハッピーアワーが良かった

This was my second visit and once again the prices were reasonable and the service was very good.

飯店人員很親切，即便英文溝通不流暢，還是很有耐心協助和接待！

The hotel is dated and the smell in the corridors of the rooms is terrible, as there are no windows but lots of carpet. The structure is full of plastic plants, which accumulate dust; it would be a good idea to replace them with real plants, which could help with unpleasant odors. The "tropical style" room actually has little that is tropical: a fake palm tree, 2 dusty paintings of orchids and a view of the car park. Furthermore, the smell in the room was so unbearable that I had to leave the windows open 24/7, with the only resulted in us getting cold. No desk and no space to put clothes, except 3 hangers. Only one staff member speaks English. The breakfast buffet was always the same for 4 days in a row and the quality is not sufficient; it would be better to reduce the choice and increase the quality of the products. The quality/price ratio is insufficient (around €140 per night).