Fairfield Inn & Suites Marshall

Dirty, dirty, dirty. Uninformed and oblivious front desk girl (I’d say attendant but this was a young girl that should not be working there). Loitering groups in evening and at night on edges of parking lot. When girl at front desk was informed of the loitering groups, she didn’t know what the word “loitering” meant. Pool has been closed for 2 years. Front desk girl initially would not say when the pool was closed, but when asked for clarification, finally admitted it had been 2 years. Website still shows a pool. We choose road trip stays with pools as that is how we like to exercise after a long day in the car. If we had known the pool wasn’t working we would have stayed elsewhere. Everything was dirty. The elevator, the room, the bathroom, everything. Glad I brought my slippers and Lysol wipes. Didn’t realize the comforter was stained until the next morning after my spouse had done his usual sleeping acrobatics. When the flat sheet and top sheet were thrown off, we saw the stains on the comforter. Not pleasant. Walls are thin paper. Neighbour’s stomach issue was evident. The bathroom is spacious, but it looks like things were removed from the bathroom such as decor and shelves. Perhaps the people loitering have made off with items? I am attaching pictures of the bathroom’s disgusting, dirty walls and toilet paper roll holder. I’d attach more but I think these pics should give a good enough idea of the state of this hotel. I highly suggest this place be avoided. It gives Marriott family brands a bad name.

I stayed at the Fairfield Inn in Marshall for a last minute visit during a family emergency. I was able to book online the day of arrival and extend when our trip was extended for an extra day. Destiny at the front desk was very kind and helpful. We will be staying there again for future visits!

Older property but clean and well cared for.