Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.6
Service8.8
Cleanliness9.2
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All reviews(72)
Positive reviews(71)
Reviews with photos/video(28)
Great location(36)
Awesome stay(15)
Delicious breakfast(14)
Friendly staff(12)
Convenient location(12)
Clean and tidy(11)
Easy to get around(7)
Nice sea view(5)
Negative reviews(1)
LinhNg93
Classic Room
Stayed in Jan 2025
Couples
2 review
9.0/10
Great
Posted on Feb 24, 2025
Great location right in Vieux Port which is close to all the attractions. About 10 mins walk to Fort St Jean and the Little Petite Train that takes us to Notre Dame de la Garde. Metro station is also 2 mins walk from hotel. It is a little older room but really convenient location.
Response from Property: Dear Guest,Thank you for taking the time to share your experience.We are delighted to hear that you enjoyed your stay in Marseille.For your information, we are currently undergoing renovations and will be unveiling 26 new rooms in the summer of 2025!We hope to have the pleasure of welcoming you back for your next stopover in Marseille and introducing you to the brand-new Grand Hôtel Beauvau.Adèle PETIT-MAIREFront Office & Guest Experience Manager
Guest User
Deluxe Room
Stayed in Feb 2025
Couples
1 review
9.0/10
Great
Posted on Mar 9, 2025
Hotel is good, great location.
However, staffs were not very helpful and friendly.
The restaurant and bar were close for renovation so we can’t comment about it
Response from Property: Dear Guest,Thank you for taking the time to review your stay.We are really happy that you enjoyed Marseille and our hotel.It would have been a pleasure to discuss your feelings regarding our staff with you. Indeed, we strive every day to provide high-quality service and assist our guests in discovering the city, enjoying Marseille, or meeting any of their needs.We are truly sorry to read that you did not feel as welcome as you expected. We sincerely hope to have the chance to welcome you back and create a magical experience for you.Sincerely,Adèle PETIT MAIREFront Office & Guest Experience Manager
John Tan Joel
Classic Room
Stayed in Mar 2024
Couples
15 review
7.5/10
Posted on May 15, 2024
A very old hotel that has seen minimal upkeep. Fantastic location at the Old Port of Marseille - safe and just above the metro station. Service was average, besides some helpful front desk, the housekeeping needs improvement.
Erman
Classic Room
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 31, 2025
Helpful staff, great location , worth the money
Response from Property: Dear Guest,Thank you for such a review !We are trully delighted to read you enjoyed your experience with us that much.We really hope to have the chance to welcome you for your next Marseille stopover.Kind regards,Adèle PETIT MAIREFront Office & Guest Experience Manager
Forcefield
Classic Room
Stayed in Mar 2024
Solo travelers
33 review
8.0/10
Very Good
Posted on Apr 7, 2024
Excellent value. Superb location. And astonishingly good breakfast.
Guest User
Classic Room
Stayed in Nov 2023
Business travelers
1 review
7.5/10
Posted on Dec 4, 2023
The room we paid extra to hve view and light avoiding the back alley. Then a band with at leas ten instruments played all day without stopping a minute. Looked like a group from somewhere, hotel would not do a thing about it. Decibels over the norm you call the police or municipal autorities but the receptionist, keen at the hour of overcharging did not want to do anything. Bad experience. No sleep at day time is possible there.
Guest User
Classic Room
Stayed in Dec 2023
Solo travelers
8 review
9.0/10
Great
Posted on Feb 15, 2024
Perfect location in a clean and spacious room
Sita Bisajalanjalan
Classic Room
Stayed in Oct 2022
Family
33 review
10.0/10
Outstanding
Posted on Nov 11, 2022
wowww, superrr nice experience. From reception staff, (from Mauritius) and also breakfast staff, they are all really nice and good!!!! Awesome. Amenities is Loccitane and for the first time, we stayed at hotel who provide room slipper and bath wear. Breakfast superbbbb with real honey and salmon smoked. Thank you so muchhhh.
Guest User
Terrace Suite
Stayed in Jan 2025
Solo travelers
5 review
9.5/10
Amazing
Posted on Feb 25, 2025
Goood
Response from Property: Dear Guest,Thank you for taking the time to share your experience.We are truly happy that you enjoyed your stay with us.We sincerely hope to have the pleasure of welcoming you again in the future.Best regards,Adèle PETIT-MAIREFront Office & Guest Experience Manager
Abdelhamidu
Deluxe Room
Stayed in Jan 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Apr 15, 2024
Very good stay
Ludovic Perret
Classic Room
Stayed in Mar 2024
Couples
3 review
10.0/10
Outstanding
Posted on Apr 21, 2024
Excellent
Guest User
Deluxe Room
Stayed in Apr 2025
Travel with friends
6 review
9.0/10
Great
Posted on May 9, 2025
The location is invincible. The hotel seems to be newly renovated and the facilities are very good. It is recommended to book a room facing the Old Port. The sunset and the Old Port are a perfect match. There is also a restaurant downstairs. Fried squid and Marseille fish soup are must-orders...
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Shuijinshuijin
Classic Room
Stayed in Apr 2025
Solo travelers
59 review
9.5/10
Amazing
Posted on May 7, 2025
This hotel is a renovated old building. It looks old, but the facilities are quite new. I stayed in two room types, the classic room and the sea view room, which are very different. The classic room has windows, but there is no sunlight all day long. It is very small and suitable for tourists who only need to sleep at night. On the last night, I paid extra to upgrade to the sea view room. The sea view can be seen from sunset to sunrise. The room is also large and bright. The location is at the exit of Line 1 of Laogang, the only choice for C position. There are restaurants everywhere on the side, and the brand street is also within walking distance. The breakfast is simple and enough, the waiter is very polite, and the sea view of the restaurant is a landscape. The bathroom is full of L'Occitane, very high-end. The last two pictures are sea view rooms.
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wennie07
Classic Room
Stayed in Mar 2025
Couples
5 review
10.0/10
Outstanding
Posted on May 1, 2025
The hotel is very clean and has a great location. The M1 subway is just outside the hotel. The train station is two stops away. It's great. Today is Labor Day and all subways are closed. I asked the front desk to help me book a taxi. The taxi fare was 11.8 euros, not expensive.
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Guest User
Classic Room
Stayed in Jan 2025
Business travelers
18 review
9.0/10
Great
Posted on Feb 11, 2025
The location is excellent, for example, it is similar to the Peace Hotel on the Bund, Nanjing East Road.
The classical nostalgic, elegant and comfortable decoration style makes people feel warm and comfortable, and most of the fatigue of the day is eliminated.
The breakfast is good, and the view is the most amazing (Figure 1 Breakfast view). Looking at the relaxed pedestrians outside the window, forget the passage of time.
The staff is warm and thoughtful.
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Response from Property: Dear Guest,Thank you for your wonderful feedback. We’re delighted that you enjoyed our location, decor, and breakfast with its stunning view.Your kind words about our team mean a lot to us, and we hope to welcome you back soon for another memorable stay.We really hope to have the chance to welcome you for your next Marseille stopover.Best regards,Adèle PETIT-MAIREFront Office & Guest Experience Manager