Jaal Riad Resort

Enjoyed the break and will definitely be coming back.

I spent 3 nights here on a work trip that I won with a number of colleagues. Our room was fine, others had no hairdryer (ours worked but was IMO unsafe) our safe also worked but others didn't even though this was noted to reception (on both matters). Beds were comfy, showers were a little hit and miss (I had a nice shower) my colleague who I was sharing with ended up with a cold shower. The toilet paper was thin and poor quality. Very close to the airport (10mins) and approx 10-15 mins to the main square Food was generally good but very repetitive on the buffet. Visited The Cat on the last nite, nice meal (Italian) but I've had better and the service was a little slow. The best food was from the pool bar. Overall the hotel is not a 5 star more a 3 or 4 star. It rained heavliy a number of nights and paint from the wood trellis above our balcony flaked heavily, over the floor and seats. The floor is a tiled mosiac and bits were easily lifted in our room and hallway. There were raw plugs hanging out of the bathroom wall. And the tiling around the pool area was slippery when wet. Some planes flew over as early as 6.30am

We visited this hotel recently with some friends for a three night stay on the whole the hotel was very good if I’m honest I would put it at a three stroke four rating the reasons for this are not because of the hotel if I was scoring the hotel I would put it at a four.The hotel is well kept the decor was very tastful and in keeping with the area however the issues we found were the speech with hotel employees was a million miles apart hardly anybody spoke English let alone good English I also heard people were put out by bad attitudes of certain hotel workers although I didn’t experience that myself.The other things we found awkward was the all inclusive wasn’t ALL inclusive there is a separate menu for all inclusive so if you want a nice properly made cocktail you have to pay now I kind of get this as you hear about this a lot but for gods sake state it when purchasing your accommodation and add a premium price to it or it’s going to come back and bite you.The other things we didn’t like we’re only two tea bags in room (earl grey) no milk and two sugar lumps we are English we like our tea the other thing is plastic cups around the bar area where they also do food now I might be getting picci but there was a group of Canadians on the next table obviously not inclusive and obviously tipping far to much but they were getting glasses not plastic cups. They also put out food for anybody to eat late afternoon but literally as soon as they walk away the birds are on it. I have put some pictures on I have included both menus so you can see the difference in drinks.I hope this helps on your decision on picking a hotel I’m not saying it’s a bad hotel I’m just pointing out some bad points that could be changed to make it a great hotel.