The Birchy, Adventure Lodging by Base Hospitality Group

OVERALL ALL...GREAT HOTEL, CLEAN, SERVICE WAS GREAT....AWESOME VIEWS....ONLY DOWNFALL IS THEIR MARQUEE SIGN WAS SO BRIGHT ALL NIGHT LONG... SHONE THROUGH AND AROUND BLINDS

I have been staying at this location for 12 years off and on. I understand the new concept of the Birchy. It would be helpful if your cleaning staff knew how many nights the next guest were staying. We checked in for a 4 night stay for 2 people and have two bath towels and 2 coffee pods with no daily service. Went over to the main building to get towels, coffee and it was not stocked, Ian was nice enough to have someone bring towels for the rest of our stay. Supply more garbage bags for a longer stay, we went and bought garbage bags for the room. More hooks and shelves in bathroom, and the shower, there is no place to put soap or shampoo etc… chairs in rooms to sit on. The beds are very high, very soft. We ended up rotating the mattress, made a small difference, put your beds on a rotation schedule as they should be. Outdoor lighting should be changed with the seasons, 10pm in the fall it is pitch black, 7am same. It’s a good concept, just needs tweaking for guest use. Please mention in the amenities that in fall that the fire pits, grills are not available.

clean kinda laid out on the lacking, no chairs for table to dine with, my unit some switches where not properly wired correctly, air unit in wall was drafty and no shower shelf for soap or shampoo

It’s a perfect spot and they are very accommodating. We will return on our next visit.

It's a unique experience as far as contactless facilities go and it's definitely for the better! Everything from booking to check-out was smooth and convenient. The room was more updated than anticipated and the view of Lake Superior is breathtaking. A highly recommended stay.