Polana Serena Hotel
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Maputo
Polana Serena Hotel
No. 2 of Premium Hotels in Maputo
1380 Av. Julius Nyerere, Maputo, 1380, Mozambique
Show on map
We Price Match







Highlights
Ideal location
Great views
Delicious breakfast
Excellent service
Sparkling cleanShow more
Amenities
Golf course
Indoor swimming pool
Outdoor swimming poolFree
Sauna
Spa
Massage room
Gym
Public parkingFree
All amenities
Property Description
With a stay at Polana Serena Hotel in Maputo, you'll be a 3-minute walk from FEIMA Craft Market and 14 minutes by foot from Vila Algarve. This luxury hotel is 0.8 mi (1.4 km) from Geology Museum and 0.9 mi (1.4 km) from Núcleo de Arte.
Show more
9.0/10
Lovely stay. Polana is always pleasant.
All 53 reviews
Surroundings
Airport: Maputo International Airport
(6.9 km)
Train: Maputo Railway Station
(5.1 km)
Train: CFM
(8.2 km)
Landmarks: Feira de Artesanato (Handicaft)
(170m)
Landmarks: Parque dos Continuadores FEIMA
(250m)
Landmarks: Feira de Artesanato, Flores e Gastronomia de Maputo
(360m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Deluxe Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
Deluxe twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Executive Suite
1 Double bed
Has window
Free Wi-Fi
Non-smoking
TV
Terrace
Balcony
Wi-Fi in room
Check Availability
1
Deluxe queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
TV
Wi-Fi in room
Hair dryer
Check Availability
7
Executive Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
Standard Prime Room
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Bathtub or shower
Wi-Fi in room
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
53 reviews
- Cleanliness9.3
- Amenities8.7
- Location9.3
- Service8.9
Average for similar properties in Maputo

Review summary
Powered by AI
Service Quality: Service is consistently praised for being friendly and attentive across all areas, including reception, swimming pool, gardens, bar, and restaurant. Staff strive to provide excellent customer care, contributing to a welcoming atmosphere.(based on 5 reviews)
Guest User
November 18, 2025
Lovely stay. Polana is always pleasant.
גיל מלמד
May 22, 2024
Maybe the most beautiful hotel I have ever stayed in when it comes to the exterior and sone of the interior... All very authentic. The room was comfertavle and breakfast was great, let alone the breakfast dinning area and setting. Service and care to details was very good but could be somewhat improved....
Nikovic
September 12, 2024
So very nice. Especially, staff is very kindness.
Guest User
October 19, 2024
Great service.
Guest User
March 25, 2024
Thank you for your hospitality!
Guest User
February 6, 2025
Um hotel com a história do Polana e com a classificação de 5`estrelas deve de ter o espaço da piscina mais bem cuidado. Devem de tomar atenção ao piso de mosaicos no chão, pois alguns encontram-se partidos, além de mostrar que as instalações carecem de manutenção torna-se perigoso.
As almofadas das cadeiras de sol precisam de ser trocadas, umas estão rotas , outras manchadas, outras com os fechos de correr avariados e quase todas ficam com a esponja de fora! Ora isto dá um aspeto desleixado e não digno de um hotel de 5 estrelas. Também deviam de alterar os chapéus de sol, alguns partidos e rotos e outros pertencentes a uma marca de cerveja - Stella Artois!!!
As refeições são agradáveis mas muito demoradas, chegámos a esperar uma hora por duas sopas e duas sandes!
Translate
Rebelo Relvas
July 2, 2024
O serviço é extremamente simpático e esforçado por agradar o cliente, desde a recepção, aos outros setores (piscina, jardins, bar, restaurante, etc).
Quanto aos quartos, se tiver oportunidade, fique num quarto com vista para o mar. Os mesmos são espaçosos, com varandas grandes e dispõem de todas as amenidades que permitem uma estadia confortável. Limpeza impecável, bom colchão, almofadas, roupões e frigobar a funcionar na perfeição. A decoração dos quartos, como aliás, de todo o hotel, é muito agradável, devendo, no entanto, ter o cuidado em não descurar a sua modernização/manutenção no que respeita a pequenos detalhes (paredes, vidros dos chuveiros, madeiras, etc).
O pequeno almoço é dos mais completos e com qualidade (quer a nível de oferta, como de produtos e serviço) que temos experimentado em África e, até, em comparação em muitos 5* europeus.
Boa localização dentro da cidade de Maputo, o restaurante do hotel tem uma boa carta, e na zona existem vários restaurantes como opções bastante boas.
Translate
Glad_****
October 21, 2024
古典的酒店 開門見馬普託灣,海風非常舒服。
Translate
Services & Amenities
Most popular amenities
Golf course
Off-site
Indoor swimming pool
Outdoor swimming pool
Free
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Free
Airport pick-up
Additional charge
Bar
Tennis court
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Opening times
Outdoor swimming poolFree
Pool with view
Opening times
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Portuguese
Afrikaans
French
Spanish
Kiswahili
German
Food & drink
Snack bar
Bar
Lobby bar
Room service
Health & wellness
Spa
Additional charge
Tennis court
Golf course
Off-site
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Sauna
Turkish bath (Hammam)
Public areas
BBQ
Additional charge
Garden
Smoking area
ATM
Cleaning services
Dry cleaning
Ironing service
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Children's meals available
Children's pool
Business services
Multi-function room
Conference room
Additional charge
Business center
Accessibility
Stair-free main entrance
Safety & security
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Vegan, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel

- Cash
Property Description
- Opened: 1922
- Renovated: 2010
- Number of Rooms: 131
Phone:+258-21-241700+258-842417000
Email:reservations.polana@serenahotels.com
With a stay at Polana Serena Hotel in Maputo, you'll be a 3-minute walk from FEIMA Craft Market and 14 minutes by foot from Vila Algarve. This luxury hotel is 0.8 mi (1.4 km) from Geology Museum and 0.9 mi (1.4 km) from Núcleo de Arte.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Varanda All Day Dining, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Varanda All Day Dining, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What’s the cancellation policy at Polana Serena Hotel?
The cancellation policy at Polana Serena Hotel depends on your room type and booking terms.What’s the cancellation policy at Polana Serena Hotel?
What are the check-in and check-out times at Polana Serena Hotel?
Check-in at Polana Serena Hotel starts from 14:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Polana Serena Hotel?
Is breakfast available at Polana Serena Hotel?
Yes, Polana Serena Hotel provides breakfast. Options include American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Vegan, Vegetarian. Is breakfast available at Polana Serena Hotel?
Are pets allowed at Polana Serena Hotel?
No, pets are not allowed at Polana Serena Hotel.Are pets allowed at Polana Serena Hotel?
How do I get to Polana Serena Hotel from the nearest airport?
The nearest airport is Maputo International Airport, located about about 18 mins from hotel by car (6.9 km) away.How do I get to Polana Serena Hotel from the nearest airport?
Does Polana Serena Hotel offer airport transfer services?
Yes, Polana Serena Hotel offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Polana Serena Hotel offer airport transfer services?
About This Property
| Nearest Airport | Maputo International Airport |
|---|---|
| Distance to Airport | 6.93KM |
| Nearest Train Station | Maputo Railway Station |
| Distance to Train Station | 5.07KM |
| Average Price From | PHP18981 |
| Hotel Star Rating | 5 |











