Name: EduSentral Premier Suites Setia Alam
Address: Shah Alam, Malaysia
Rating: 8.1

Malaysia

Kuala Lumpur

Genting Highlands

Shah Alam

Kota Kinabalu

Melaka

Melaka Tengah

Good location. Surrounded by local restaurants and walking distance to MRT, PWTC and also Sunway Putra Mall. Checking in a bit troublesome as I need to walk opposite the building on the 2nd floor to check in. Even in heavy rain, they still can't send over the key.

The apartment is nice and clean. Pls remember to turn on water heater before showering. Haha! I didnt know that it's not auto. So showered with cold water for all 4 days. Everything else is perfect. However, on the the last day when checking out, the big guy at the counter was very rude. After passing him the access card, he started typing into the comp. I didnt know if he was done or not so i waited there. Then he snapped at me and said ”ok already!” I needed to store my luggage with him so i asked if he could assist. Again he snapped and replied ”wait! Im very busy!” Well, then i would rather not. No customer service. Perhaps, the company should give staff some training on how to deal with customers :/

Got a complimentary room upgrade, so no complaints there, though I was expecting a slightly better view. At least can see the top of KL Tower.

Location is very convenient, close to Bukit Bintang, with easy access to Grab and other e-hailing services to move around. 

Parking is RM12 per night (until check-out time) with unlimited entry and exit during your stay, just remember not to lose your QR code.

One downside: I’m not a fan of the shower area design. There’s a stair-like step down which can be a falling hazard if you’re not careful. It’s also not very child- or elderly-friendly, even though there’s a handrail provided on the left side.

Important note: This is Swiss Garden Residence, which is different from the Swiss Garden Hotel located next door.

I accidentally left my phone. Ive called several times its still ringing. Then i asked the receptionist cause checkin was via whatsapp. The staf said my phone was not in the room. So i keep searching in my car, my house, my bags, but still nowhere to be found. It was on thursday, but on friday night(midnight) i tried to call again and someone pick up the fon and i said where are u now and where is my fon he said it was at the building. Today (saturday) i come and pick up, the fon already in factory format, as if the person who found the fon tried to steal it!! I lost all my late father pictures and videos because of it! Mind u, i love the unit, clean, new, and the front staf also very helpful, it just the cleaning staf not being honest and this will jeopardising the whole manament and team. Get rid of the bangladeshi guy!

One of the best staycations I’ve had in KL! The place is right in the city centre—just across the road is the famous Jalan Alor, packed with local street food. My room was peaceful since it didn’t face the main road, and it offered a stunning view of Merdeka 118, the world’s second tallest building, right from the living room. The room is completed with amenities. Plus, if you enjoy local art and creative spaces, GMBB Mall is just next door, which is a bonus for you.

very cool place clean and comfortable location is good everywhere food place

Swimming pool (there are a few) and playground areas were great but some of the pools were closed off when we were there. Things are starting to look a little tired. Apartments are busy but I suppose that comes with the size of the building. So often there were queues for the lift. Apartment itself was ok, quite basic. Only 4 seats at the dining table despite it being a 5 bed apartment. Sofa was for 2 people so not the most comfortable or cozy for a family of 5. Bedding and towels were not clean. Management are responsive and these were replaced but they just didn’t smell fresh. There were stains on the tile floor too as well as around the toilet. A discarded cigarette too. Whilst a washing machine is provided, there’s an internal drying area which is sort of outside but very much in a shadow so clothes did not dry. Limited hot water out of kitchen sink. No tea towel provided so couldn’t dry dishes. Location is out of city (but you know that when booking) so that’s ok. Sports courts are only available with booking - the availability of which was poor and only on the day we were checking out.

The rooftop space is accessible from 9am onwards. It offers a great view of all the highest landmarks in KL. The current bar serves alcohol and halal food. On the ground floor there is a 7-11 convenience store and a large shop selling snacks imported from China. Pudu LRT is a 5min walk away, using a pedestrian overhead bridge and a partially covered path. Many food options in the streets behind, in the way of coffeeshops and mid-range eateries.

Location was excellent very close to the pavilion etc also walking distance to Jalan Alore which serves mainly Chinese cuisine, if you’re on a halal diet best to check with the vendors 

We had a 3bed apartment it was ok, size cleanliness was all good however some small adjustments can take it to good, 
- having better quality shampoo shower gel hand wash and toilet paper, 
- having a hook in the bathroom to hang towel and clothes
- provide a hand towel, we used the provided bath towels
- although the apartment is well equipped with a washing machine drier etc it’s missing an iron 

Overall the apartment is adequate we would stay again but bring our own toiletries 

The address shown will take you to the sleeping Lion suites entrance which is the a joining hotel for axon the street is Lorong Walter Grenier

Tidy room with basic amenities equipped. Value for money. Check in time should be set around 1pm.

We were surprised that the apartment is spacious and fully furnished for a relaxing stay. Everything was clean: floors, kitchen surfaces, bedsheets.
Location was excellent for food and browsing. We didn't drive so the nearby shops were convenient and had everything you would need for food and daily necessities.

Cool. Simple but also great in their own way. Car parking, need to go into hotel parking. Complimentary parking, if you scan your TNG card 20 mins before you go out. Love to come back again

The stay location was okay, but there were several issues that affected our experience. The lift access card was very insensitive, and we had to ”gosok-gosok” it repeatedly just to get it to work — even the staff acknowledged this workaround.

The bathroom flooded whenever we took a shower, and the water heater didn’t work even after leaving it on for over 30 minutes, as instructed. How it affects if bringing kids or elderly.

There was no air conditioning, only a fan. Also, the hanging bed lamp kept swinging and hitting the wall when the fan was on, creating an annoying noise.

We hope these issues can be improved for future guests.

Hotel is pretty new and well located convenient to shops and eateries which operates almost 24/7. Very accessible to everywhere includes Premium Outlets which is 5mins away and 20mins to Highland by drive. Well worth the value for money. Will come back again.

We had a wonderful stay at this property. The rooms were clean and comfortable, and the staff were very accommodating. The property is located in a quiet area, which was perfect for business traveller.

Location strategic, very close to my course area. Walking distance only 10 minutes to my seminar hotel. Near to shopping mall. Quiet and nice view..

To turn on the air conditioner and water heater, you don't need to use the remote control. You need to turn on the switch first. It's the button on the wall. There is no instruction or description. I tried the remote control for a long time, but the air conditioner couldn't be turned on. The heat was not good. I had to ask the customer service online. The customer service could solve the problem with photos. They were also very dedicated. I waited for a long time and called a Bangladeshi plumber. Alas! The service attitude is OK, but it is really inconvenient for domestic tourists.

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