Pierre & Vacances Resort Terrazas Costa del Sol

There is pros and cons to this place. Thankfully I researched before I went . You Most definitely need a car unless you want to get a taxi even to get a pint of milk because there wasn't even the little shop opened or the one restaurant . considering it's a hotel I would expect these things to be opened even if it's only for basic stuff of season. We were late arrivals and were not told that the reception would be closed so we were locked out of the hotel. After ringing and ringing and no answer I decided to ring to book a room and suddenly I was put through to another hotel that's connected to it . The gentleman on the phone kindly tried to guide me through where a safety deposit box was and told me they were supposed to email me a PIN number and directions which was not sent . After what I can only call is mystery hunt game I found them The poor guy on the phone was very patient and I probably would stay in his hotel considering it wasn't his job . When I spoke to the lady at the counter telling her you never sent us the email. We were locked out at 1:30 in the morning with a young child , And didn't get into the apartment till 2: 30 a.m. Not even an apology , her reply was but you rang and got in . I rang this hotel and there was no answer when I lied and said I wanted a booking. Suddenly I got an answer. What if I wouldn't have done that. Honestly, I don't know what they do. Sitting at that desk certainly not their job. Also seems like there was many other guests that had this issue. There is an emergency number. On the reception door. Don't bother use it as they don't answer. So if you have got this place booked ring them a couple of days beforehand for the pin code and directions to the safety deposit box as I guarantee you they will not send them to you. The reception is open from 10:00 am closes At 3:00 p.m. And reopens from 5:00 to 7 pm . So check your flights on when you arrive. Giving yourself the time for a little over an hour travel . Use the tolls. It will be less confusing with roundabouts . They also charge €5 for parking inside the hotel. Luckily they didn't ask us for that as I'm assuming its because it was off-season . it is very pretty scenery and I would suggest if you were picking here. Take it like you are Booking a totally self-catering apartment with no staff . I will say I have no complaint about the cleanliness of the place. It was absolutely immaculate. There was no rust or damage. Seemed like it was newly renovated , everything smelled fresh including linen. Kudos to the cleaning crew !! , beautiful views of from our balcony . Weirdly enough now that I know how they operate I probably would go back . I would be prepared going back . I did find it very peaceful and it is within distance of many other attractions and areas which you do need a car. It would cost you a fortune in taxis. Take it as you're renting an apartment or house. , as it most definitely does not function in the hotel categor

Dirty room. All broken !!! No hot water Do not waste your money GO SOMEWHERE ELSE Most horrible sht hole that you can book! No one helps, no matter how many times you complain. Director they have just hides and won’t even try to short things out. Maintenance DISTROYED the room even more and the construction dust was all over my clothes! Do not book your stay at this place!

Great value for spent money

Good pool but hard could be very busy so hard to get a lounger though patience usually paid off. Limited dining and around 15 euro taco fare to nearest town.