Go Hotels Ermita, Manila Reviews

We stayed here for 2 nights and overall had a comfortable and convenient experience. The room was clean, with comfy beds and fresh linens. Air conditioning worked well, which made the stay relaxing despite Manila’s heat. The minimalist style is just right for budget-conscious travelers who only need the essentials. ✅ What I liked: ●Affordable rates for a city hotel ●Comfortable bed and good air conditioning ●Convenient location in Malate, close to restaurants, shops, and transport ●Friendly and accommodating staff ⚠️ Things to improve: ●WiFi can be improved 💡 Overall: A good choice if you’re looking for a budget-friendly and practical place to stay in Manila. Perfect for quick business trips or short vacations. 👍

Small room, towel is too old, the white colour of the towel looks dirty. When we enter the room it has a bad odour especially in the toilet area, that leads us to buy an albatross toilet odour ball to eliminate the bad smell. The toilet room is too small. The entire room is not sound proof, you can hear noise in other rooms even if it is a little sound. The good thing about this hotel is the location

We had a great experience at the hotel. The staff were very approachable, welcoming, and helpful. We arrived early, and they kindly stored our luggage so we could run errands. The lobby was clean and had a lovely fresh scent. The room was clean too and comfortable. The location was convenient—just a 5-minute walk to Robinsons Manila and there were nearby stores and restaurants, with easy access to public transport. The only downside was some noise can be heard from nearby rooms and the hallway, which could be bothersome for light sleepers. I'd recommend requesting a room on a higher floor if you're sensitive to noise. Overall, the service and atmosphere made for a great stay. 😊

Feedback on My Recent 5-Day Stay Dear Go Hotels Ermita Management I would like to share my observations and concerns during my recent 5-day stay at your hotel: 1. Security – The guard was rarely present at the front door. Throughout my 5-day stay, I only saw a guard twice. 2. Bathroom condition – The CR shower had no hot water, and water leaked outside when I took a shower due to a gap in the glass door. There were also visible molds along the edges. 3. Air-conditioning – The aircon unit was leaking. 4. Room amenities – The bedside lamp and safe box were not functioning. 5. Staff interaction – The front desk and room service staff did not greet guests, even when passing by. Additionally, upon my arrival at 1:10 AM from a flight, I experienced a frustrating check-in issue. When I reached my room on the 6th floor, the key card did not work. I called the front desk using the service phone at the elevator and waited 15 minutes before a staff member arrived. The spare card also failed, requiring maintenance to come—another 15-minute wait. Eventually, the door could not be fixed, and I requested a room change. It was only at 2:15 AM that I was finally able to access my new room. That said, I believe that if the hotel is managed well in terms of cleanliness and staff professionalism, it has great potential—especially given its affordable price. I hope my feedback will be taken into consideration to improve service quality and maintenance for future guests. Sincerely, NATE LIM.

Actually this is the best cheap hotel I have ever booked, staff are nice and friendly and accessible for everything. I will book another one in the future. Thank you again for all the staff.

I give 7 out of 10 because the T.V have no channels and the wifi is so slow.

Overlooking! I love it. But they didnt provide towel and slippers

Nice and clean and lovely personnel. Great place and very close to the restaurants and mall. Close to Luneta and the museums.

Perfect location accessible to everything and good friendly staff

Hotel was near a mall. Staff were helpful and nice. Bathroom needs a bit of general cleaning as there was many molds

Good customer service & great location.

There were cockroaches on our first room that’s why  we asked to be transferred to a different room. Description said can accommodate 2 adults and 1 child but it was not enough. The room was very small and suffocating. Shower is separate from toilet. I didn’t like the layout of the room.

This hotel had bugs in the room right outside the hotel there is construction that made it very difficult to travel and unsafe 

The room is spacious, but the bathroom needs a deep cleaning as there are a lot of molds. No bottled water but there is a water dispenser outside. No hair blower or iron in the room but available upon request with a fee of 105 each. The location has passing jeepneys going to quiapo and divisoria which is good.