Pristine Hotel Reviews

Location is great and near great spots specially Binondo, Divisoria and going to Intramuros Highly recommended!

It’s next to Chinatown. Lucky Chinatown Mall is just cross the street. No safe box and refrigerator when I got in, I got them after asking. The telephone didn’t work, they had to replace it. The shower drainer didn’t work well, the water was all over the bathroom floor. Fortunately the drainer was cleaned up the next day. The hotel should regularly check guest room equipment.

The location is very good for my end. The room is big and the amenities are good. The only thing is sometimes it smells like cigarette smoke

Pro: convenient location right across shopping malls. Good sized room and bathroom, staff are very helpful and accommodating. There's a Chinese restaurant and they are open until very late at night. You can also get a Chinese massage. Housekeeping cleaned up almost daily. Con: most customers smoke so it sometimes smells like cigarette smoke even in the room. The room could have used a deep cleaning as the floors looked clean but weren't in reality. The floor tiles design camouflaged dirt so well that if you walk around barefoot, your soles will look black in no time. (Good they provide room slippers) If you're sensitive to noise, the weekends will probably bother you as there's a KTV in the building and we could hear it in our room on the 8th floor. There were also construction sounds throughout our stay.

Need to improve the quality of product for shower.

Located across Lucky Chinatown Mall, so location wise is very good. But the hotel seems not managed correctly. Our rooms initially have insects, and requested to change one.

Firstly, I must commend the front office staff and security guards for their exceptional friendliness, approachability, and willingness to assist guests. Their professionalism greatly enhanced my experience during my stay. However, I would like to address an issue that slightly affected my overall satisfaction. There was noticeable noise disturbance during the night, extending until dawn. This impacted my ability to rest comfortably during my stay. I understand that managing noise levels can be challenging, and I appreciate your attention to ensuring all guests have a pleasant experience. Perhaps there are measures that could be explored to mitigate noise disruptions in the future.

This hotel is located near China City, just opposite the shopping mall in Lucky China City. The location is quite good, the traffic is convenient and shopping is convenient. The sound insulation of the room is not good, and there are KTV and restaurants downstairs, and it will always be noisy at night. The waiter at the front desk is very warm and polite. The doorman has a poor sense of service and will not take the initiative to help with the luggage.

For the price point it was worth it. The room and amenities is what u see with some more expensive hotels. Wifi was weak though but the service was good. They response fast with concerns. Not much amenities but room was jice and clean.

I am happy with our stay in this hotel. The rooms are clean and a bit spacious. The service is good. The staff even the manager are nice. It's location is accessible to anywhere in Manila. Cleanliness is superb. It has an elevator and trolley for baggage. It also has wifi. The only problem was the lack of parking space. Will I stay here again, I would say yes. Especially if they work out the parking hehehe.

It was okay when it came to the room but I was just disappointed in the lobby area because it was so hot, I couldn't hang out while waiting, especially in the afternoon it was so hot!! Also, there was an extra fee of 1k if you check in early! With so many hotels I booked for the first time, if you encounter that you need to pay 1k just to check in early. But about the room, I really liked it, it was worth what we paid for the 5 days we stayed 🤗😊 I was also disappointed with the refrigerator because it didn't work, which should have allowed us to put the drinks we wanted, especially since our stay was so long.

Probably my best budget accommodation. Everything is great considering the price. If only the window (absolutely the entire wall) was clean! Delighted! And the area, Chinatown, is all colorful.

Opposite is Chinatown, convenient for eating, and there are abundant supplies around, all can be bought. The hotel itself does not have breakfast, this should be noted. The only drawback is that the room cleaning is too slow, you have to wait for a long time. There is a KTV downstairs, which is quite noisy.

The room was dirty, the pillowcases were yellowed, the sheets were not clean, and I felt itchy all over in the middle of the night. At 12 o'clock in the night, the cleaning staff was cleaning outside and making a lot of noise. The KTV downstairs was still screaming in the middle of the night.