Ascott Hotels in Manila

My stay at Lyf Malate Manila was absolutely excellent and I have no issues with how accommodating and welcoming the staff were! Especially with one of the room service staff who was very considerate of my requests for extra towels and whatever the case may be. This is technically my second time staying within the same premises as I remained at Torre Lorenzo prior when it was still a Hotel but the experience was amazing and is recommended for all who wish to experience great rooms and people. The only issue I had during my stay was that at times the bathroom would have stagnant water that would come from the shower after taking a bath or the like. Other than that there are no issues.

Great experience during our wedding anniversary celebration with 2 of our kids. The hotel is very clean, very organised and well-furnished. The room is big and has washing-drying machine and induction cooker. Suitable for short and long stay duration. Conveniently located near parks, malls, movie houses and restaurants. The staffs are very friendly and accommodating. The breakfast buffet has great choices and the restaurant staffs entertained us so well and they gifted us with cake for our anniversary.

I booked a Deluxe Studio Room, and based from the description it has a kitchen and kitchenwear. Unfortunately, upon seeing the room there is not kitchen and kitchen wears just like it said on the description, we called the reception in the room and they said that this type of room has no kichen. Though they apologized, they said that there will be a room upgrade charge which sucks and disappointed since we had high expectations based from the description but overall the room is nice and clean and had the best view but sadlly no kitchen. WE ALSO HAD THE WORST CHECKOUT!!! upon checkout we clarified about the parking voucher so that the fees are waved since ascott shares the parking of Glorietta 4, the woman in the checkout counter said that the voucher given to us upon entry is already good,but upon exit at the parking the lady in the cashier said its not yet validaded and we caused traffic jam and spent 10minutes waiting which is very inconvinient and disapointing since we will travel 2 hours back to our home. Overall, i love this hotel because of the hospitality of the people and its best location located at the center of Makati's most popular malls. But this hotel needs improvement on ther front desk checkout service (for their misinformation) and sales and marketing (for their wrong description in the third party website)

Easy check in and out. Friendly, professional staff. Location is in a quieter area of Salcedo. The room and the whole floor could use some air freshener to keep the air smelling fresh. Other than that, I had a good stay and would recommend this place. 👍🏻

It was a good choice to celebrate my birthday at the hotel which was recommended by my family. Made full use of the hotel amenities with my family, indoor pool, gym, massage. A complementary cake was also delivered. Service is good! Food at the resto also ok. 😊

Hotel is so clean, complete with everything in the room, with very nice toiletries. Room smells great