The Inn at Ormsby Hill

Location: The hotel is strategically located near Hildene, The Equinox Skyline Drive, and Manchester's downtown area, offering easy access to local attractions and scenic views of the Green Mountains.

As usual the INN was welcoming and beautiful and central to many places to go. The coffee is always waiting and the cookies are in your room for a snack. The homemade breakfast in the morning is delicious and the menu changes daily. The bookcases are filled with local history facts for your “quiet” time. We will definitely return. We enjoy the local restaurants and stopping to shop for the latest maple creations and souvenirs.

Our experience at the Inn was excellent for the most part. Beautiful decor, lovely grounds and very good breakfast. However, when we went into our room we tried to put on the gas fireplace but it did not work. We to see the owners and they proceeded to tell us that the fireplace had been broken for several weeks. They said that they did not have the time to call us before we came because they were too busy. I am sure they had time to take phone calls to book future reservations. Not having the time to call us two weeks before and advise us that the fireplace was not working is a ridiculous explanation. Actually we would have canceled our reservation and went to another place that had a working fireplace. I guess they were afraid we would cancel and they might wind up with an empty room for the weekend. Once before they the property was owned by other people when I arrived they said the plumbing was not working in our room so they gave us a more expensive room and did not charge us a higher rate. I realized this weekend there was no other room available to change us to. However, they did not offer to reduce the rate that was being paid or even offer us complimentary tickets to see the Robert Lincoln home which they were selling for $25.00 a piece.