Emaar Grand Hotel Reviews

I was disappointed because the receptionist have told me that I could have may money back if I check out before 2:00 pm, the amount was 100SR however, zI did not get my money back and left the hotel .

Good breakfast options but room needs improvements as toilet doors are difficult to lock.

Very congested room with very small single beds ,i had ordered standard double room but they alot us 4seater room with very small single bed which are very uncomfortable .cleaniness is not very good .very disappointing .i requested trip.com to cancel or modify my booking as i was very disappointed by this room in which we cannot adjust properly but no satisfactory reply from trip.com also ,as i am diamond tier member i had multiple bookings with trip.com but they disappointed me as well.

************* well worth it for the price. Decent hotel. Will stay again Inshallah

Excellent.

Neat and clean place withless budget. Near to Haram almost 10 to 15 minutes walk .

It felt still a long walk with children and the bathroom needs an update. Breakfast was the same on all days and could have done with fruits and different style of eggs.

Nice hotel 10 mint wk to masque Pakistani roti outside hotel

Excellent hotel good staff location 10 minutes walk to the haram

The hotel is clean, and it’s conveniently located about 10 to 12 minutes walk from the Haram

The reception was aweful. They sent me coupons to dinner for two nights. And they shocked me while refusing me last day breakfast which I already paid during bookings and they gave me justification that I had dinner already. I couldn’t make myself clear because the reception staff is annoying and only understand Arabic.

Room clean and spacious. A bit far from Haram 15-20 mins walk.  Check in was a problem. My reservation not in system.

Plus point - near to haram, hardly 7 minutes wal, quick check in and supportive staff. Negative - breakfast - not tasty as such, room size smaller with limited mobility if you are three or more, smaller washrooms.

I enjoyed with this hotel and a fantastic service provided to me during my stay.