3280 Umm Al Qura Rd, 7465, Jarwal, Makkah, Makkah Province, 24231, Saudi ArabiaSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
71 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.6
Service8.8
Cleanliness9.0
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All reviews(71)
Positive reviews(62)
Reviews with photos/video(8)
Awesome stay(16)
Great service(16)
Clean and tidy(15)
Convenient location(11)
Great location(10)
Negative reviews(9)
Guest User
Deluxe Double or Twin Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 2, 2025
Excellent stay at Al Ebaa hotel, very good service from reception staff and all others staff , only 5 minutes walk to masjid AL Haram mosque , great environment, great daily cleaning by hotel boy , good complimentary service, all staff are very nice and helpful .excellent twin room with haram masjid view
From uk visit 27/07/25
zekigunes
Standard Quadruple Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Apr 3, 2025
Before leaving Turkey, I almost changed my mind after reading the negative reviews about this hotel. However, given its proximity to the Kaaba and the fact that my mother was traveling with me, I thought, *“At least let me see it for myself—if I don’t like it, I can always switch to another hotel.”*
To my delight, all my preconceptions were shattered from the very first moment! The staff is extremely courteous and attentive, the rooms are spotless, and the food is delicious. Plus, the hotel is within walking distance of the Kaaba and right next to the bazaar—no need for transportation.
I was particularly impressed by the genuine care and problem-solving efforts of the reception staff. Now, I’m starting to think those who wrote negative reviews might have had some ulterior motives.
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Türkiye’den yola çıkmadan önce bu otelle ilgili olumsuz yorumları okuyunca neredeyse vazgeçiyordum. Ancak Kabe’ye yakınlığı ve annemin de benimle olması nedeniyle "En azından bir göreyim, beğenmezsem başka bir otele geçeriz" diye düşündüm.
Ne mutlu ki oteldeki ilk andan itibaren tüm önyargılarım kırıldı! Personel son derece saygılı ve ilgili, odalar tertemiz, yemekler ise lezzetli. Ayrıca otel, Kabe’ye yürüme mesafesinde ve çarşının tam dibinde; araç kullanmaya gerek kalmıyor.
Özellikle resepsiyon çalışanlarının samimi ilgisi ve sorun çözme konusundaki gayreti beni çok etkiledi. Artık bu otelle ilgili olumsuz yorum yazanların biraz art niyetli olabileceğini düşünüyorum.
Bibtim2
Standard Twin Room
Stayed in Feb 2025
Business traveler
10 review
10/10
Outstanding
Posted on Apr 5, 2025
Very good and nice
6/20
Guest User
Standard Quadruple Room
Stayed in Jun 2025
Family
1 review
5.0/10
Posted on Jul 20, 2025
Location was perfect but services were not good. Room check in was very late then scheduled.and also demanded for extra money.
Guest User
Standard Twin Room
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 21, 2025
Great service and very friendly staff. Only 15min walk to Haram. Very happy with the stay and experience.
CAPRINA ARDINI PUTRI
Standard Quadruple Room
Stayed in Nov 2024
Family
3 review
8.5/10
Very Good
Posted on Dec 17, 2024
Location good... room clean.... service good... breakfast i love it cuz good view from restaurant...
Guest User
Standard Twin Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 25, 2025
Staying at this hotel was a delight! 🤩 The service was top-notch, the location couldn't be better, and the amenities were fantastic. I was particularly impressed by the exceptional customer service, the spotless cleanliness, the spacious room, and the incredible view. They also allowed me for early check-in and offer help to look after the luggage after check-out to perform Tawaf Wada. Highly recommended! 😎
AHMED AHMED MOKHTAR
Standard Triple Room
Stayed in Feb 2025
Traveling with friends
5 review
8.5/10
Very Good
Posted on Mar 27, 2025
The hotel is clean and about 10 Minutes away from Al Masjed Al Haram (for easier way as for Anjum Hotel shortcut) it is recommended
Anonymous User
Standard Twin Room
Stayed in Jan 2025
Couple
1 review
3.5/10
Posted on Feb 12, 2025
First of all, if you are looking for a place within walking distance, this is not the place.
Do not pay extra for breakfast. Breakfast is very limited, the hotel is very crowded and has a very small dining room, you have to wait in line.
Water overflows from the bathroom drain.
Otelin herhangi bir ses izolasyonu yok.
All the horn sounds and engine sounds on the street in front of you are completely inside your room.
There are also abnormally loud noises in the corridor, and this is completely inside your room.
Brother, this is not a cheap hotel. Either stay in a really cheap hotel or add a little more money and stay in a hotel inside the clock tower.
The only good thing I can say is the staff.
Guest User
Standard Twin Room
Stayed in Jan 2025
Solo traveler
4 review
9.5/10
Amazing
Posted on Feb 9, 2025
Nice location, friendly staff, most of the time I couldn’t get hot water out of the shower, thankfully the city was hot enough.
Ahmed
Standard Quadruple Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Aug 2, 2025
Brilliant hotel in good location at good price
Balavision
Standard Triple Room
Stayed in Nov 2024
Traveling with friends
1 review
5.5/10
Posted on Dec 28, 2024
Not a 4 star as advertised. Probably a 2 star. Location is OK because but a distance from the clocktower. It is a chaotic walk back and forth, through a sea of people and cars (no traffic lights), and lots of hills. Breakfast was fitting for a 2 to 3 star. Staff were nice (mostly).
If you're ok with a 2 star that is about 1 km to the Clocktower, this may be for you. I would not recommend for families or elderly.
Ruse
Deluxe Double or Twin Room
Stayed in Apr 2024
Solo traveler
11 review
9.5/10
Amazing
Posted on May 21, 2024
It's nearby Haram area little bit uphill to the hotel. Short cut walk via Hotel Anjum when the weather is hot.
Suria Anne
Standard Quadruple Room
Stayed in Oct 2024
Family
15 review
8.5/10
Very Good
Posted on Dec 6, 2024
We stayed at El Ebaa for one night before moving to a place closer to Masjidil Haram. The hotel was clean, well-maintained, and offered a reasonable price. If you don’t mind a bit of extra walking, this hotel is definitely worth considering.
Guest User
Standard Twin Room
Stayed in Oct 2024
Family
2 review
8.5/10
Very Good
Posted on Nov 10, 2024
Location is ideal. Services need improvement. There must be universal electrical sockets in each room.