Al Ebaa Hotel Reviews

Excellent stay at Al Ebaa hotel, very good service from reception staff and all others staff , only 5 minutes walk to masjid AL Haram mosque , great environment, great  daily cleaning by hotel boy , good complimentary service, all staff are very nice and helpful .excellent twin room with haram masjid view  From uk visit 27/07/25

Before leaving Turkey, I almost changed my mind after reading the negative reviews about this hotel. However, given its proximity to the Kaaba and the fact that my mother was traveling with me, I thought, *“At least let me see it for myself—if I don’t like it, I can always switch to another hotel.”* To my delight, all my preconceptions were shattered from the very first moment! The staff is extremely courteous and attentive, the rooms are spotless, and the food is delicious. Plus, the hotel is within walking distance of the Kaaba and right next to the bazaar—no need for transportation. I was particularly impressed by the genuine care and problem-solving efforts of the reception staff. Now, I’m starting to think those who wrote negative reviews might have had some ulterior motives. ————— Türkiye’den yola çıkmadan önce bu otelle ilgili olumsuz yorumları okuyunca neredeyse vazgeçiyordum. Ancak Kabe’ye yakınlığı ve annemin de benimle olması nedeniyle "En azından bir göreyim, beğenmezsem başka bir otele geçeriz" diye düşündüm. Ne mutlu ki oteldeki ilk andan itibaren tüm önyargılarım kırıldı! Personel son derece saygılı ve ilgili, odalar tertemiz, yemekler ise lezzetli. Ayrıca otel, Kabe’ye yürüme mesafesinde ve çarşının tam dibinde; araç kullanmaya gerek kalmıyor. Özellikle resepsiyon çalışanlarının samimi ilgisi ve sorun çözme konusundaki gayreti beni çok etkiledi. Artık bu otelle ilgili olumsuz yorum yazanların biraz art niyetli olabileceğini düşünüyorum.

Very good and nice

Location was perfect but services were not good. Room check in was very late then scheduled.and also demanded for extra money.

Great service and very friendly staff. Only 15min walk to Haram. Very happy with the stay and experience.

Location good... room clean.... service good... breakfast i love it cuz good view from restaurant...

Staying at this hotel was a delight! 🤩 The service was top-notch, the location couldn't be better, and the amenities were fantastic. I was particularly impressed by the exceptional customer service, the spotless cleanliness, the spacious room, and the incredible view.  They also allowed me for early check-in and offer help to look after the luggage after check-out to perform Tawaf Wada. Highly recommended! 😎

The hotel is clean and about 10 Minutes away from Al Masjed Al Haram (for easier way as for Anjum Hotel shortcut) it is recommended

First of all, if you are looking for a place within walking distance, this is not the place. Do not pay extra for breakfast. Breakfast is very limited, the hotel is very crowded and has a very small dining room, you have to wait in line. Water overflows from the bathroom drain. Otelin herhangi bir ses izolasyonu yok. All the horn sounds and engine sounds on the street in front of you are completely inside your room. There are also abnormally loud noises in the corridor, and this is completely inside your room. Brother, this is not a cheap hotel. Either stay in a really cheap hotel or add a little more money and stay in a hotel inside the clock tower. The only good thing I can say is the staff.

Nice location, friendly staff, most of the time I couldn’t get hot water out of the shower, thankfully the city was hot enough.

Brilliant hotel in good location at good price

Not a 4 star as advertised. Probably a 2 star. Location is OK because but a distance from the clocktower. It is a chaotic walk back and forth, through a sea of people and cars (no traffic lights), and lots of hills. Breakfast was fitting for a 2 to 3 star. Staff were nice (mostly). If you're ok with a 2 star that is about 1 km to the Clocktower, this may be for you. I would not recommend for families or elderly.

It's nearby Haram area little bit uphill to the hotel. Short cut walk via Hotel Anjum when the weather is hot.

We stayed at El Ebaa for one night before moving to a place closer to Masjidil Haram. The hotel was clean, well-maintained, and offered a reasonable price. If you don’t mind a bit of extra walking, this hotel is definitely worth considering.