"All right , comfortable"

"Beach was pretty dirty. Vendors harrass you alot. Food was decent. Soda was cold. Fresh coconut water was warm"

"Very comfortable, very clean. A stuff very helpfull . Mrs. Guilia , the manager of the hotel very kind and professional. We enjoyed junior suite for our family, pool on the roof , beach club and other service very much. Really recommend! "

"Nice hotel and good service. Sorry for the very small beach, but Mahahual is so"

"Really nice staff. Delicious breakfasts (but if you've prepaid for them to be included, confirm this at checkin). But seaview rooms are lacking. First one didn't have a toilet seat. Second one had a bad sewage smell the whole time. And no hot water in the shower. Nor soap by the sink."

"I stayed at Hotel Pachamama in August 2025. Fantastic experience! The hotel is just a few steps from the beautiful Mahahual beach, right in the center filled with shops and restaurants. The staff is helpful and attentive, both to the guests’ needs and to the environment. A special mention goes to Micky for his kindness and availability: he recommended restaurants, exchange offices, grocery stores, and a laundry service. The rooms are super clean and comfortable (air conditioning and hot water always available). Each room also has a safe. I highly recommend this place!"

"We stayed in the hotel for 3 nights only as a family of 2+2. Hotel contacted us in advance asking if we want sofa bed, it was very nice and in fact very handy to have as kids didn't fancy the bunk bed. The location is very good, the hotel is just by the beach. The sea was lovely but the beach was full of seaweed. Whole area was like this so not just the hotel issue. Hotel's pool was really nice. The hotel is just by the promenade full of souvenir stalls and bars/restaurants. I highly recommend pizzas at Ronny's. Apartment was nice and clean, we had a few bottles of fresh water left every day by the cleaning staff. There is aircon in each room working well. The kitchen is very basic, it lacked toaster and was short of cutlery, it would be nice to have a few more spoons. No hair dryers in the bathroom. We had a small balcony but sadly couldn't use it. It faced back of the hotel where someone was constantly burning trash. Not the fault of the hotel, just the general issue with rubbish being burned everywhere in Mexico. The breakfast was 199 mexican pesos and there is a selection of 4/5 choices. This is a really nice hotel for family stay with a medium size budget"

"The location was good and the other facilities were old and shabby.It was too dark because there was no light and the air conditioner outdoor was right in the room, so I couldn't turn on the air conditioner and sleep because of the noise.Fortunately, I slept because there was a fan. The doors are not closed, and there are a lot of mosquitoes in between."